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Soul Red Crystal Metallic

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  #21  
Old 03-12-2018, 11:40 AM
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After just 8 months, this past December, I decided to trade in my 2017 CX5 while there was still paint left on it!! Mazda attempted to put a "concept car" paint on a street driven car. Don't know exactly what they were thinking. Concept cars aren't driven on the streets. Beautiful color but not for a street car!!
 
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  #22  
Old 03-12-2018, 12:16 PM
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Originally Posted by Belize Bound View Post
After just 8 months, this past December, I decided to trade in my 2017 CX5 while there was still paint left on it!! Mazda attempted to put a "concept car" paint on a street driven car. Don't know exactly what they were thinking. Concept cars aren't driven on the streets. Beautiful color but not for a street car!!
I wonder if they changed something. I have a 2014 in Soul Red and, while it has a few chips from rocks and people slamming their doors into it, it isn't worse than any other car I've owned.
 
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  #23  
Old 03-12-2018, 12:43 PM
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Originally Posted by schmieg View Post
I wonder if they changed something. I have a 2014 in Soul Red and, while it has a few chips from rocks and people slamming their doors into it, it isn't worse than any other car I've owned.
The current Soul Red "Crystal" Metallic is an enhanced version of the original Soul Red you have. That's why it's a more expensive option. It's a more dramatic rendition of the color, but apparently not without its problems!
 
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  #24  
Old 03-13-2018, 09:16 AM
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Default new red Mazda CX5 2017

I have posted before to reach out to anyone with problems with the paint on this car I glad to see I am not the only one I have contacted Mazda Canada without any results yet dealer asked me if I drive behind a gravel truck, It is almost impossible to make the car look good after washing it seem's to get worse every time I wash it. I paid a lot of money for this ride and extra for the paint I will call Mazda Canada again today then I will put this on the BBB along with the start up problem in the winter I have with this vehicle number for Mazda Canada is 800-263-4680. What's this vehicle going to look like in a year.
 
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  #25  
Old 03-14-2018, 09:04 AM
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Default paint Mazda CX5

I'm afraid it is mine looks awful had it 6 months it has so many chips small and large and the swirl marks just seem to get worse you can't touch it after a wash even with the best of cloths very upset with this problem Mazda Canada just is not hearing me I hate paying good money for something and have it look like it dose if it was anything else you would just return it to the store money back or replaced.
 
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  #26  
Old 03-15-2018, 08:30 PM
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Any improvement in the paint from 2017 to 2018? We have the red soul color as well and wondering if we need to be worried about this as well.
 
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  #27  
Old 03-16-2018, 07:30 AM
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I don't think so I wish everyone would contact Mazda Canada 800-263-4680 then hit 6 ask for Nick he seems like a good guy we will see getting back to me on Tues. I will post the outcome. If negative there is the BBB Marketplac
then a lawyer for advice I didn't pay all that money to have something that looks like that love the car otherwise
 
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  #28  
Old 03-16-2018, 01:30 PM
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mazda needs to step up and take care of this. a premium paint package should not have these problems! i chose black, but i can see why people with red are pissed. pretty much everyone with red is complaining of paint chips
 
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  #29  
Old 03-22-2018, 08:35 AM
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Default soul red crystal cx 5 Mazda

thanks for your support wish mine was black Mazda Canada wants the dealer to look at car again today want it for 2 hours will keep everyone informed of the out come I think I find a new chip or swirl everyday .
 
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  #30  
Old 03-22-2018, 08:47 PM
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We have a 2018 CX-5 soul red and only 1,200 miles so far. We have driven it on the interstate and so far I have not noticed any chips. Will keep an eye on this thread and report if I see any issues with ours.
 
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