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Old Yesterday | 11:56 PM
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azhcanedition's Avatar
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Default Hello

Not sure where else to go because I've exhausted talking to my local Mazda dealership and Mazda US customer service line. Essentially, I got a 2011 Mazda used awhile back. I had recently taken it in because of the lovely heat shield issue that loves to happen every winter. This time I got pointed out a different thing. Basically, I live in a state where the recall was not covered (Nebraska), and unfortunately this car pretty much suffered the exact same issue. I was effectively told that it would not be repaired at cost by Mazda. I just wanted to alert to any other potential customers in the Nebraska area. Mine was a 2011. Due to lack of response on Mazda's, I've simply filed a report to NHTSA. Here are the recall numbers 19V323 / Mazda Recall 2818I ​​​​​​ I know that there's probably not a lot of these still around but I just don't want to have someone have the same experience I did. I was fortunate that I had to have ironically some break work done when the mechanics were checking the front side an found the gaping hole.. The Mazda i had had no history of it being in any of the other states listed in the recall.
Crossbar support
Crossbar support
 

Last edited by azhcanedition; Yesterday at 11:59 PM.
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Old Today | 12:03 AM
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Callisto's Avatar
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Welcome to the forum
 
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Old Today | 02:13 AM
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Don't blame the manufacturer for salt issues. Talk to your local politician. We have places in WA where a car lasts 6-8 months and is then in the graveyard due to extreme rust.
And welcome to the forum.
 
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Old Today | 08:30 AM
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azhcanedition's Avatar
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Originally Posted by Charlescrown
Don't blame the manufacturer for salt issues. Talk to your local politician. We have places in WA where a car lasts 6-8 months and is then in the graveyard due to extreme rust.
And welcome to the forum.
Trust me, Nebraska politicians are a no go for a lot of reasons that I probably shouldn't launch into. Yes, I get this is always been a general thing for sure but the difference here is that these models didn't get the extra treatment they normally should have, and also the a/c condensation drainage was effectively done in a way to where it would go right onto the crossbar support vs how it's normally suppose to just drip off. The difference at least for me is there's literally a known issue they had a recall for....having Nebraska not covered is as the kids say these days....crazy work. Nebraska obviously uses as much salt as much as the other states listed, and even our neighbor Iowa is in there.

 
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Old Today | 08:34 AM
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From: Northern California
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no comment!
 
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