Engine Problems
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Engine Problems
Hello everyone!
I am new to the forums and I need advise on a problem that even Mazda dealership is having problems fixing.
Ok my car has been running rough lately.2007 Mazda 5. While I am in gear(waiting at a light for example) and the defrost is on the engine losses power sputters and almost stalls. With dfrost off its better but still sputters once in a while. Also it hesitates on acceleration.
The technician took it for a road test and determined that the throddle body need cleaning.They checked it and cleaned the throddle body and said it was better. They did ask if they can plug it in to the diagnostic tester after they did the throddle body cleanout. Because it still had a small about of sputtering. I said sure. this time they determined that the PVC value hose has a small leak that may contribute to the issue.Ok I said. The service person said that the thottle cleaning almost completely fixed the problem. The engine sputting issue is so minimal that I shouldn't worry about the it until next servicing. Fine I payed and drove my car to the school 5 mins away. At that point I decided to do a check and the engine still has the same problems! Found out they did not do the check with the defrost on. Lack of communication with the service rep and the technician.Out $250 for a job that didn't need to be done. Now it is back for a second look. There fault.
This time I took the technician for a test drive and showed him the problem!
He was surprised at how bad it was with the defrost on. So into the shop it went again. Because it was getting late they couldn't fix the problem but they would figure out the cause and the I could come back for the proper repairs. An hour later and as they dealership was closing I get called saying my car is ready. I come grab the paperwork.(No charge this time to look at it) It said that the A/C clutch was seizing which is causing the engine to work harder and cause it to studder more. $900+ for a new compressor!!! WTF? I asked if someone can explain this to me and no one wanted to help. They were going home. The technician came in and told me the issue. I said can't I disconnect the A/C? He said yes. So we quickly went out to the car and pulled the fuse for it. The shuddering seamed to stop(Because there was no A/C load on it.) Funny thing is that the tech said that the thoddle cleaning wasn't necessary. Oh really I said. He realized what he said and tried to backtrack by saying that it did still need a cleaning with the carbon build up. But it wasn't necessary for this problem. I thanked him and let him go home and I headed out. Guess what....Still has the same problem...sign....
So now I have a decision to make. Should I get them to change the PVC value($400+job) and hope that was the issue? Or go to another mechanic for a second opinion? Also am I entitled to the first job(throddle body cleaning $273) reimbursement? Considering it wasn't the problem in the first place?
Sorry for the rant but I have never had this type of issues with a dealership that should know there own vehicles!
Mike
Surrey,BC,Canada
I am new to the forums and I need advise on a problem that even Mazda dealership is having problems fixing.
Ok my car has been running rough lately.2007 Mazda 5. While I am in gear(waiting at a light for example) and the defrost is on the engine losses power sputters and almost stalls. With dfrost off its better but still sputters once in a while. Also it hesitates on acceleration.
The technician took it for a road test and determined that the throddle body need cleaning.They checked it and cleaned the throddle body and said it was better. They did ask if they can plug it in to the diagnostic tester after they did the throddle body cleanout. Because it still had a small about of sputtering. I said sure. this time they determined that the PVC value hose has a small leak that may contribute to the issue.Ok I said. The service person said that the thottle cleaning almost completely fixed the problem. The engine sputting issue is so minimal that I shouldn't worry about the it until next servicing. Fine I payed and drove my car to the school 5 mins away. At that point I decided to do a check and the engine still has the same problems! Found out they did not do the check with the defrost on. Lack of communication with the service rep and the technician.Out $250 for a job that didn't need to be done. Now it is back for a second look. There fault.
This time I took the technician for a test drive and showed him the problem!
He was surprised at how bad it was with the defrost on. So into the shop it went again. Because it was getting late they couldn't fix the problem but they would figure out the cause and the I could come back for the proper repairs. An hour later and as they dealership was closing I get called saying my car is ready. I come grab the paperwork.(No charge this time to look at it) It said that the A/C clutch was seizing which is causing the engine to work harder and cause it to studder more. $900+ for a new compressor!!! WTF? I asked if someone can explain this to me and no one wanted to help. They were going home. The technician came in and told me the issue. I said can't I disconnect the A/C? He said yes. So we quickly went out to the car and pulled the fuse for it. The shuddering seamed to stop(Because there was no A/C load on it.) Funny thing is that the tech said that the thoddle cleaning wasn't necessary. Oh really I said. He realized what he said and tried to backtrack by saying that it did still need a cleaning with the carbon build up. But it wasn't necessary for this problem. I thanked him and let him go home and I headed out. Guess what....Still has the same problem...sign....
So now I have a decision to make. Should I get them to change the PVC value($400+job) and hope that was the issue? Or go to another mechanic for a second opinion? Also am I entitled to the first job(throddle body cleaning $273) reimbursement? Considering it wasn't the problem in the first place?
Sorry for the rant but I have never had this type of issues with a dealership that should know there own vehicles!
Mike
Surrey,BC,Canada
Member
Joined: Oct 2014
Posts: 42
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As you have just found out, The factory extended warrantee is a must when buying a car. These repairs cost a lot!. You would be surprised just how fast a problem is repaired right if the manufacture is paying for the repair.
Senior Member
Joined: Aug 2007
Posts: 1,324
Likes: 1
Sounds like the compressor clutch is causing the compressor to lockup anyway. Winter is upon us so you won't need ac desperately for a few months. I don't know which engine you have but i think the compressor has it's own belt. You could remove the belt if it drives nothing else but the compressor and look for a new compressor/accumulator online/ebay in the meantime. You could also just remove the front of the clutch and leave the belt on. One bolt in the center. The bearing/pulley won't fall off if you do. They have large retainig clips holding them on.
Junior Member
Joined: Jan 2014
Posts: 11
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You can call Mazda customer service and ask for money back and sue them in small claim court.
My former girlfriend had a vibration in Dodge van. Dealer replaced axles but it didn't help. She asked them to reinstall old axles and refund money, what they did.
Dealers rip off people all the time in many ways and most people don't complain about it. Go and fight for your money!
My former girlfriend had a vibration in Dodge van. Dealer replaced axles but it didn't help. She asked them to reinstall old axles and refund money, what they did.
Dealers rip off people all the time in many ways and most people don't complain about it. Go and fight for your money!
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