2010 Cx9 grand touring here ,navigation screen shows message "..program can't be read ,consult a dealer .." or something like that,
anybody has had same problem

 

Its just Sat Nav that isn't working? Is the radio & CD working well?
Have you tried removing & reinstalling the satnav DVD?

 

Thanks for your reply,radio works but touch screen panel ,back off camera,does not,and no, I have not tried to remove DVD, I heard it is located in the back in the trunk area ,will try that after work n see what it does,last resource for me would be Mazda dealership ,got charged 700 for a radio issue on my ford fusion at ford dealer.thanks again

 

Hi,I tried to see if she map could eject, nothing happened and looked inside glove box and found the dvd map program ,inserted and voila!! system booted up ,got camera and touchscreen back.thanks for bringing up about dvd.

 

I just bought a 2010 cx9 and I also have the same message "a program cannot be read. Please consult to a dealer."when I took mine to the dealership they said they never heard of this and it was going to cost me $200for them to look in to it and the nav dvd was going to cost $500 I don't have that kind of money so I'm hoping someone hear could help

 

Have you checked in, or behind the glovebox for the Satnav DVD player & disc?