Mazda CX-9 This larger SUV adds a V6 option, as well as more cargo room, to the CX-7 option.

Central Console Stopped Working

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Old Nov 8, 2025 | 01:31 PM
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Sohail's Avatar
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Default Central Console Stopped Working

Central console display on my CX9 2012 stopped working after replacing the battery, it errors out with this message A program cannot be read.
Please consult.to a dealer.
I have tried disconnecting battery and reconnecting, anyone have any clue about this issue?

Thank you!

 
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Old Nov 9, 2025 | 04:11 AM
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Very common problem with the older series CX-9.

Is the Satnav DVD still in place?
 
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Old Nov 9, 2025 | 11:37 AM
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Yep, TOM TOM. Probably the DVD drive died long time ago, SATNAV program was still running from RAM.
Press LOAD /EJECT button maybe it will revive it. In this model, the disk drive is located behind the LCD screen. Check owner's manual.


 
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Old Nov 9, 2025 | 11:37 PM
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Originally Posted by grim_reaper
Very common problem with the older series CX-9.

Is the Satnav DVD still in place?
Yes DVD is inside but it spins and spins and then error out.
 
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Old Nov 9, 2025 | 11:41 PM
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Originally Posted by Sohail
Yes DVD is inside but it spins and spins and then error out.
In most cases generally speaking about all DVD players that describes a faulty DVD player.
 
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Old Nov 9, 2025 | 11:42 PM
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Originally Posted by Mazdaon
Yep, TOM TOM. Probably the DVD drive died long time ago, SATNAV program was still running from RAM.
Press LOAD /EJECT button maybe it will revive it. In this model, the disk drive is located behind the LCD screen. Check owner's manual.

Thanks, you are right it seems DVD drive is not worming as it can’t load the dvd and just spins. I’m thinking to replace the whole thing with Android based system with car play but I’m not sure if my existing camera and steering controls will work?
 
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Old Nov 11, 2025 | 05:58 AM
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You can buy plug & play harnesses that connect to the steering wheel controls. Not 100% sure on camera integration. Your local car audio store can assist you.
 
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