Should I buy? Windshield issues.
#11
#13
My 2 month old CX-5 Touring just had it's window crack from the center of the roof/window junction top seam and spread downward in the area by the rear view mirror. No visible pitting or stone damage. It looks like a stress crack.
#14
ARFC and various government agencies show more windshield complaints than every other complaint with the CX-5 combined.
If you buy a $30,000 vehicle and all that fails is the windshield, I think you're making out pretty well, especially since insurance companies have special deductibles for windshield replacement (usually $100.)
That said, I've been through two windshields in 15 months on my CX-5, one replaced for free by Mazda. The one replaced by Progressive (my insurance) is an aftermarket (at my request!) and it is no doubt thicker and heavier. I remember looking at the side of it when the removed the old one. In hindsight I should have snapped a picture. Mine is NOT the citybrake model (only OEM glass available for citybrake) but the glass is soft and thin nonetheless, and scratches/nicks very easily.
I haven't noticed any difference of wind/road noise with the aftermarket windshield but it hasn't scratched or chipped yet and I've had it since last October...knock on wood.
If you buy a $30,000 vehicle and all that fails is the windshield, I think you're making out pretty well, especially since insurance companies have special deductibles for windshield replacement (usually $100.)
That said, I've been through two windshields in 15 months on my CX-5, one replaced for free by Mazda. The one replaced by Progressive (my insurance) is an aftermarket (at my request!) and it is no doubt thicker and heavier. I remember looking at the side of it when the removed the old one. In hindsight I should have snapped a picture. Mine is NOT the citybrake model (only OEM glass available for citybrake) but the glass is soft and thin nonetheless, and scratches/nicks very easily.
I haven't noticed any difference of wind/road noise with the aftermarket windshield but it hasn't scratched or chipped yet and I've had it since last October...knock on wood.
#15
ARFC and various government agencies show more windshield complaints than every other complaint with the CX-5 combined.
If you buy a $30,000 vehicle and all that fails is the windshield, I think you're making out pretty well, especially since insurance companies have special deductibles for windshield replacement (usually $100.)
That said, I've been through two windshields in 15 months on my CX-5, one replaced for free by Mazda. The one replaced by Progressive (my insurance) is an aftermarket (at my request!) and it is no doubt thicker and heavier. I remember looking at the side of it when the removed the old one. In hindsight I should have snapped a picture. Mine is NOT the citybrake model (only OEM glass available for citybrake) but the glass is soft and thin nonetheless, and scratches/nicks very easily.
I haven't noticed any difference of wind/road noise with the aftermarket windshield but it hasn't scratched or chipped yet and I've had it since last October...knock on wood.
If you buy a $30,000 vehicle and all that fails is the windshield, I think you're making out pretty well, especially since insurance companies have special deductibles for windshield replacement (usually $100.)
That said, I've been through two windshields in 15 months on my CX-5, one replaced for free by Mazda. The one replaced by Progressive (my insurance) is an aftermarket (at my request!) and it is no doubt thicker and heavier. I remember looking at the side of it when the removed the old one. In hindsight I should have snapped a picture. Mine is NOT the citybrake model (only OEM glass available for citybrake) but the glass is soft and thin nonetheless, and scratches/nicks very easily.
I haven't noticed any difference of wind/road noise with the aftermarket windshield but it hasn't scratched or chipped yet and I've had it since last October...knock on wood.
#16
I brought up this issue at my Mazda Dealership when I was negotiating purchasing my CX-5. The dealership told me if I brought a cracked windshield and they couldn't identify that it had been result of a rock chip or other sort of impact, they would replace it free of charge.
#17
Serious so many windshield complaints
Like others I too have an issue with the quality of mazda3.
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
#18
Like others I too have an issue with the quality of mazda3.
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
LOL you join a forum and your first 2 response are the exact same thing? REALLY!?
Or did you forget that you posted this on the thread provided below?
Windshield Warranty - Mazda Forum - Mazda Enthusiast Forums
Here is my response there which would be the same to you here! lol
Like others I too have an issue with the quality of mazda3.
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement .
with so many complaints on this forum wonder why some legal action cannot be taken
The glass is NOT low quality. There are numerous reasons your windshield fractured from impact the way it did and none are because of it being low quality. I suggest that you learn about windshields are constructed and you may find that there is a lot that goes into them. There are also Internation and federal US law specifically what is required to be a certified windshield. NONE and NO AUTO MANUFACTURE selling vehicles in the US offers and sells LOW quality windshields.
There are some "low qualities" aftermarket windshield however they still meet the federal guidelines. And the term low quality has more to do with the clarity and not the impact resistance.
When you buy a NEW Vehicle, you are given a WARRANTY information packet. I don't know of any that ever-offered road hazard coverage on a windshield?
There are some "low qualities" aftermarket windshield however they still meet the federal guidelines. And the term low quality has more to do with the clarity and not the impact resistance.
When you buy a NEW Vehicle, you are given a WARRANTY information packet. I don't know of any that ever-offered road hazard coverage on a windshield?
Last edited by Callisto; 12-23-2021 at 12:27 PM.
#19
Like others I too have an issue with the quality of mazda3. While driving a tiny spec - presume from a truck 3lanes away -hit the windshield and it cracked. It was literally 0.5mm not even a rock . In 20 mins the crack became 3 feet long on the driver side . Under warranty but dealer refuses . I complained it is super cheap quality to crack this way and they refuse . Insurance has 500 deductible and dealer charging 750 for replacement . with so many complaints on this forum wonder why some legal action cannot be taken
I’ve had chipped/cracked windshields in every one of my last six vehicles - from four different makers - it’s not “poor glass quality” but lousy road conditions combined with current industry safety glass design. Check out some other brand forums, and stop with this BS class action suit mentality. The industry doesn’t owe you a new windshield.
#20
I traded a 2016 CX-5 with 98,000 miles and the original windshield. I lived on a gravel road. I've moved and now have had a 2021 CX-5 still with the original windshield. Take a deep breath and buy the car if you want it, I don't think the windshield should be a deal breaker.
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andygold
Mazda CX-5
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09-09-2014 09:22 PM