Complaints/Issues with 2023 cx30
Hi folks!
I am considering purchasing a 2023 cx30 select.
I love Toyotas but given their cost opted for the cx30.
when searching for complaints for the 2023 cx30 there are not many results. I am aware of the recent recall and do see some comments online regarding blind spots, oil problems with the 2022 model, bad handling with snow and issues with the turbo version (which I won’t be getting).
I am assuming the 2023 model has been around at least since fall 2022 so my expectation would be to see some complains online. These cars are not as popular as Toyotas but I do see a few around.
My questions:
1- fair to assume that complaints on the 2022 model of cx30 are likely still present on the 2023 (I assume if there are recalls, new models incorporate those fixes);
2- how does car handle a couple of inches of snow in terms of ride stability when driving in highway;
3- where do you get information about complaints/issues that other users have had with a recent model?
4- is the blind spot monitor that comes with the select package enough to reduce the risk of accident due to blind spots?
5- what kind of lumbar support do the vanilla and manual seats of the select package provide, especially for long trips?
6- I have also chosen Madza instead of Toyota or Hondas given that Toyota and Hondas are quite popular with thieves (several Toyotas and Hondas had tires and rims stolen in the county I live). Lists online also don’t have Madazas in the Top 10 of vehicles targeted by thieves. Fair to assume that security systems in the cx30 are a good deterrent for thieves?
thank you,
future Mazda owner.
I am considering purchasing a 2023 cx30 select.
I love Toyotas but given their cost opted for the cx30.
when searching for complaints for the 2023 cx30 there are not many results. I am aware of the recent recall and do see some comments online regarding blind spots, oil problems with the 2022 model, bad handling with snow and issues with the turbo version (which I won’t be getting).
I am assuming the 2023 model has been around at least since fall 2022 so my expectation would be to see some complains online. These cars are not as popular as Toyotas but I do see a few around.
My questions:
1- fair to assume that complaints on the 2022 model of cx30 are likely still present on the 2023 (I assume if there are recalls, new models incorporate those fixes);
2- how does car handle a couple of inches of snow in terms of ride stability when driving in highway;
3- where do you get information about complaints/issues that other users have had with a recent model?
4- is the blind spot monitor that comes with the select package enough to reduce the risk of accident due to blind spots?
5- what kind of lumbar support do the vanilla and manual seats of the select package provide, especially for long trips?
6- I have also chosen Madza instead of Toyota or Hondas given that Toyota and Hondas are quite popular with thieves (several Toyotas and Hondas had tires and rims stolen in the county I live). Lists online also don’t have Madazas in the Top 10 of vehicles targeted by thieves. Fair to assume that security systems in the cx30 are a good deterrent for thieves?
thank you,
future Mazda owner.
Last edited by Mars8; Jun 11, 2023 at 03:35 PM.
Well ... you have quite reasonable questions IMHO
From my experience .. I owned Mazda CX-5 for a few years and since February I have CX-30 Premium .
I can't complain so far ... Dealership didn't mention any recall hence I assume that all open issues were resolved.
Regarding gas consumption .. for this half year mostly city driving is ~ 28 m/g
The only complaint I have is it looks a little bit small for me. I am average 5'6" and it's not enough room compared to CX-5 ... but it was my choice initially due to cost
From my experience .. I owned Mazda CX-5 for a few years and since February I have CX-30 Premium .
I can't complain so far ... Dealership didn't mention any recall hence I assume that all open issues were resolved.
Regarding gas consumption .. for this half year mostly city driving is ~ 28 m/g
The only complaint I have is it looks a little bit small for me. I am average 5'6" and it's not enough room compared to CX-5 ... but it was my choice initially due to cost

My wife and I own a 2021 CX-30 Premium AWD (Soul Red, 2.5L non-turbo engine) that we bought new in January of 2021. We have 24,000 miles / 38,000kilometers on it. No real issues so far. It got recalled twice (but our car had no problems) by Mazda and was taken care of at the dealership at no charge. We moved to Germany last summer and had it shipped over here. It does quite well on the Autobahn at 140 to 150 kph (86 to 90 mph) in the unrestricted sections. I could push it a bit faster, but it's a small SUV - not a race car. It has enough power to keep up with traffic and the six-speed automatic transmission is fairly well matched to the car. So glad to NOT have a CVT in it. It has the paddle shifters, but I never use them. Our fuel economy is 25 miles per gallon in the city and maybe 31 on the highway (but we drive faster here than in the US).
I would have preferred a six-speed manual transmission, but they don't offer them for cars sold in the USA. The Europeans can get a six-speed, but they get a smaller engine (2.0L, I think). The EU-spec and USA-spec Mazda CX-30 are built in the same factory down in Mexico, but they're equipped differently (engines, lighting, radio, nav system, etc.).
The biggest gripe about the car is the lack of rear seat legroom. It's normally just my wife and me - so we're okay. Two adults won't be very comfortable back there on a long trip. If you travel with more than two passengers, spend the extra money and buy a CX-5. The leather upholstery is comfortable and is of good quality. With the top trim level, the front seats are heated for those cold mornings. Because of where the switch for them is located, it's easy to accidentally turn them on the summer time if you have large drink in the cup holder. A minor glitch, but still worthy of mention. The A/C is decent, but doesn't seem to have the airflow on the lowest speed that Honda or Ford cars do. If it is above 85 degrees, you will have to have the fan speed on at least the third level. It is cold, though, which is good. Our CX-30 also has air vents for the rear seat passengers, but I don't know if all trim levels are equipped that way.
The CX-30 has an electric parking brake (a switch/button rather than a handle/lever). It will activate every time you shut off the engine - unless you hold down on the button before turning off the car. It's a minor complaint, but over the long term, that's just something else to go wrong or get 'stuck' on a very cold or icy day. Some of the other "settings" will return to default (such as the active cruise control, etc.) whenever you stop the engine, while others will be remembered. The headlights are automatic and come on when it gets dark - which is a nice feature (and you can even adjust the sensitivity) until you enter a military installation at night. Generally, you dim to your parking lights when approaching the guard gate - but the CX-30 is one vehicle where you cannot do that after dusk.
This is our first Mazda and we'd buy another one - but perhaps a CX-5 for a tad more space. They've stepped up their game in recent years. The good things about this car far outweigh the negative things.
I would have preferred a six-speed manual transmission, but they don't offer them for cars sold in the USA. The Europeans can get a six-speed, but they get a smaller engine (2.0L, I think). The EU-spec and USA-spec Mazda CX-30 are built in the same factory down in Mexico, but they're equipped differently (engines, lighting, radio, nav system, etc.).
The biggest gripe about the car is the lack of rear seat legroom. It's normally just my wife and me - so we're okay. Two adults won't be very comfortable back there on a long trip. If you travel with more than two passengers, spend the extra money and buy a CX-5. The leather upholstery is comfortable and is of good quality. With the top trim level, the front seats are heated for those cold mornings. Because of where the switch for them is located, it's easy to accidentally turn them on the summer time if you have large drink in the cup holder. A minor glitch, but still worthy of mention. The A/C is decent, but doesn't seem to have the airflow on the lowest speed that Honda or Ford cars do. If it is above 85 degrees, you will have to have the fan speed on at least the third level. It is cold, though, which is good. Our CX-30 also has air vents for the rear seat passengers, but I don't know if all trim levels are equipped that way.
The CX-30 has an electric parking brake (a switch/button rather than a handle/lever). It will activate every time you shut off the engine - unless you hold down on the button before turning off the car. It's a minor complaint, but over the long term, that's just something else to go wrong or get 'stuck' on a very cold or icy day. Some of the other "settings" will return to default (such as the active cruise control, etc.) whenever you stop the engine, while others will be remembered. The headlights are automatic and come on when it gets dark - which is a nice feature (and you can even adjust the sensitivity) until you enter a military installation at night. Generally, you dim to your parking lights when approaching the guard gate - but the CX-30 is one vehicle where you cannot do that after dusk.
This is our first Mazda and we'd buy another one - but perhaps a CX-5 for a tad more space. They've stepped up their game in recent years. The good things about this car far outweigh the negative things.
WELCOME TO THE FORUM
Careful with PERSONAL reviews. Most really seem to be because people did not fully test drive and carefully consider all the creature comforts and amenities prior thier purchase. Also very few new car buyers ever ask for and read an owners operation manual in advance of their discission making to buy or not to buy.
Because you are in the USA you can also find better then most information on the NTHSA's Safety Issues & Recallspage And do some fact finding research.
Keep in mind that humans report negative things in general 75% greater than positive on the internet . And internet reviews in overall are always filled with more people that are partially or fully unhappy with their purchase of a new vehicle then those wanting to express how great their new car is!
Careful with PERSONAL reviews. Most really seem to be because people did not fully test drive and carefully consider all the creature comforts and amenities prior thier purchase. Also very few new car buyers ever ask for and read an owners operation manual in advance of their discission making to buy or not to buy.
Because you are in the USA you can also find better then most information on the NTHSA's Safety Issues & Recallspage And do some fact finding research.
Keep in mind that humans report negative things in general 75% greater than positive on the internet . And internet reviews in overall are always filled with more people that are partially or fully unhappy with their purchase of a new vehicle then those wanting to express how great their new car is!
Thank you. I was being totally candid. It's a great car, but just be advised that rear legroom might be a turnoff. If you have passengers other than young children, the CX-5 might be a better fit.
I appreciate the kind words. I did my best to be as candid as possible. I have no vested interest in whether or not someone else buys a CX-30 and was relaying our experience with it.
WELCOME TO THE FORUM
Careful with PERSONAL reviews. Most really seem to be because people did not fully test drive and carefully consider all the creature comforts and amenities prior thier purchase. Also very few new car buyers ever ask for and read an owners operation manual in advance of their discission making to buy or not to buy.
Because you are in the USA you can also find better then most information on the NTHSA's Safety Issues & Recallspage And do some fact finding research.
Keep in mind that humans report negative things in general 75% greater than positive on the internet . And internet reviews in overall are always filled with more people that are partially or fully unhappy with their purchase of a new vehicle then those wanting to express how great their new car is!
Careful with PERSONAL reviews. Most really seem to be because people did not fully test drive and carefully consider all the creature comforts and amenities prior thier purchase. Also very few new car buyers ever ask for and read an owners operation manual in advance of their discission making to buy or not to buy.
Because you are in the USA you can also find better then most information on the NTHSA's Safety Issues & Recallspage And do some fact finding research.
Keep in mind that humans report negative things in general 75% greater than positive on the internet . And internet reviews in overall are always filled with more people that are partially or fully unhappy with their purchase of a new vehicle then those wanting to express how great their new car is!
That is totally true. The information contained in my review of the car was just the experiences that my wife and I have had with this car. It is our first Mazda and we are pretty well satisfied with it. I try to point out the good and the bad with ANY type of review on any product or service.
As I said, I have no vested interest in whether or not anybody else buys or doesn't buy a CX-30. It is certainly a good candidate for those seeking a small SUV, but might not be a great fit for those who have rear seat passengers who are not young children. It might be a tad tight back there.
Have a great day!
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