The Mazda garage called me yesterday to announce that MMUK have rejected the claim. That was it? As I was in the car (excellect hands free, but parked up in hospital waiting for wife) I wasn't going to argue the toss over the phone. I will be very busy this week ( guests arriving and stopping here a while) and will draft an appropriate letter & copied to the relevant interested parties over the week end asking for a written statement for the rejection. I have no record of anything yet. I will need evidence so I can contest it.

 

New shock fitted today and 2 new tyres. Mazda UK only replace the first set, after that it's down to the dealer to contribute(which they have). The tracking was checked and found to be spot-on. They adjusted the rear tracking towards the limit of the tolerances to try and reduce the wear. I assume they set it more "toe in" to stop the inner edge scrubbing. I can't fault the dealer (Wrights Mazda, Norwich) but they are being let down by Mazda UK who can't provide the remedy.

 

My 2007 furano (UK) has had the wheels aligned 3 times. The first set of tyres lasted 10,000 miles and wore out the inner edges. Rear shock blown after 12000 miles. Noticed today that the rear tyres have worn to 1mm on the inner edge with the rest at about 8mm. The other rear shock has blown as well. All at 22,000 miles.

New shock fitted today and 2 new tyres. Mazda UK only replace the first set, after that it's down to the dealer to contribute(which they have). The tracking was checked and found to be spot-on. They adjusted the rear tracking towards the limit of the tolerances to try and reduce the wear. I assume they set it more "toe in" to stop the inner edge scrubbing. I can't fault the dealer (Wrights Mazda, Norwich) but they are being let down by Mazda UK who can't provide the remedy.

Original tyres were Dunlop, replacements were Bridgestone with no improvement in wear.

Hi, Sorry to hear of your problems

Was it the front or rears that were replaced at 10000 miles or both ??

and which are worn now ??

Do you know which type of bridgestones were fitted by any chance ??

At 10,000 miles all 4 tyres were replaced with Bridgestones. At 22,000 miles (yesterday) the rears were replaced (plus OSR shock)with BRIDGESTONE POTENZA RE 040 205/50/P17. The fronts were worn on both edges but not severely, these are now on the rear with the new tyres on the front. The dealer wants me to return in a few months so they can check the tyres again.


Mazda 5 Furano 2ltr petrol

Thanks - At the moment at 8k miles our back ones seem ok - so fingers crossed Mazda have cured the problem on the rear.

The front ones are completely shot though.

I have no problem at all with the rear wheel alignment. The only reason the rear tyres need replacing is because they were originally on the front and 'rotated' them at about 10000miles. The original rears, now on the front, are now 'stuffed' from a safety/wear point of view but not in the eyes of the law in how tread depth is measured because all depth is well in excess of 5.5mm.
I sent a word document with some of the pictures you've already seen here, to the Mazda garage and copied to my MP, watchdog, Rospa, Dunlop, DOT and some other 'interested parties/organisations'. As MMUK would not willingly get me an e-mail address to send to, it has only delayed their starting of some action as I printed it off in full colour on quality paper and sent by registered post. I asked them if they have heard of corporate manslaughter too? Dunlop and others have replied already. Dunlop would be happy to inspect the tyres If I can get it to them via appropriate method described by them. Another respondant spoke several times to Mazda on Friday and they have kept me up to date. Mazda are now forced to start because of a particularly important organision, so I am not sure how I stand if I wish to make it an 'open' letter for you to see how it was worded. It was basically the compilation of my thoughts and conclusion as to the problem with having 17" on vehicle designed for 15". See my previous posts. PS I am now in Leicester Hospital very poorly and my not be up to updating next week. If Mazda phone me direct I must insist that they put in writting what they want to say.

 

Hope your feeling better soon. Keep us posted on what happens when you are up and about and I will do likewise when I know something useful.

You could always private message me a copy of your letter if you think it may be of use.

 

I spoke to MMUK last week about this issue and they informed me that there is no tyre issue. I explained that i had been on the Mazda forum web site and there appears to be numerous threads from people highlighting the same fault. I was advised that i would need to speak to my local dealer. When questioned about what vehicles may have had the recall, in relation to where the vehicle was made i was informed that a letter had been sent to dealers advising the, to check the tracking...

I spoke to my local dealer who again did not know of the tyre problems and i again informed him of the above threads and he informed me that he would get bak to me. Later the same day i was contacted and informed that my tracking was reset on my car at 22,000 miles. They also let on that they had visited the website, so i suppose check on the threads. I infomed them that i work in law enforcement and i have serious concerns that if the tyre wear is so extreme as to wear the inner edge the tyre down to the cords and the remainder of the tyre appears ok then this is a serious saftey fault.

In my words unless you checked you tyres monthly then there is a risk that you may somebody driving on tyres that have worn down exposed the cords and a blow out occurs. if srous or fatal injuries result then Mazda would be to blame.

I was advised that my tracking had been corrected and all Mazda 5 that the dealer had the tracking down all have not reported any problems... Strange... Not according to the threads. I will have the tracking sorted myself as it is outside of the Mazda warranty and have asked the dealer for the correct settings.. i will update you soon....

 

You will probably find that your tracking is "correct" according to the Mazda spec, but the tyres will still wear abnormally. What the dealers need from Mazda is a new setting or new suspension components to correct the geometry.

 

Hi Hope your on the mend - can you let me have the details of the other respondant that has spoken to mazda uk please.

Either on here or by PM.

NICKC & Simplicity - how are your tyres wearing now ???

 

No problems. I keep an eye on them and there's no sign of uneven wear. I'll get the depth gauge out and compare them to the last measurements.

It's going in for the 1st service on Monday and just has 12500 miles on the clock.

The MIL light came on last week. I put my diagnostics on and the stored code was for low turbo boost pressure, switched off the light but it came on the following day. Did a few tests and basic checks ie checked boost pressure, checked MAP sensor and checked for leaks, nothing obvious so turned off the light again. It's now stayed off!!
The only problem we have, which we've had for a few months, is a slight hesitation/misfire when just feathering the throttle or if the engines overloaded. Could be linked, gut instinct....map sensor???

I'll let them look at it on Monday, I don't want to mess around with it while it's under warranty, hopefully the MIL will come on again.

 

I am going to be taking my Snow tires off my '5 tomorrow and need to know which locations to put my all seasons back on.

The all seasons have about 15,000 km's (~9,000 miles +/-) on them. They are marked (FL, FR, etc). Shoudl I put them on the same spot, or should I rotate them, and if so, which tire should go there.

I am guessing clockwise:

FR -> RR
RR -> RL
RL -> FL
FL -> FR

Is this what I should do?

 

Found what I was looking for here:

http://www.tirerack.com/tires/tirete....jsp?techid=43