"Cars are getting better, but infotainment systems are getting worse, causing huge reliability problems and dragging down some makers' overall scores, auto experts at Consumer Reports say."
'Consumer Reports': Cars better, infotainment not
"Ford is a striking example of the damage an awkward-to-use infotainment can do. Ford's vehicles, in general, score about as well in driving tests as those sold by highly rated brands Honda and Toyota, and even are close to CR's No. 1 brand, Lexus, according to a listing of 23 brands in the publication's annual April auto issue.
But Ford's Microsoft-based Sync system, and the MyFord Touch suite of voice and touch controls based on it, wreck Ford's reliability, CR data show. Ford winds up 22nd, ahead of only Jeep."


No mention of Mazda's problems in the USAToday article.