Mazda CX-9 This larger SUV adds a V6 option, as well as more cargo room, to the CX-7 option.

2017 signature screen problem

Old Feb 24, 2022 | 10:41 AM
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Default 2017 signature screen problem

My touchscreen seems to be randomly resetting itself as I drive. Sometimes it still can hear the radio when this happens and the screen reboots. Sometimes it totally resets and music is cutoff then starts again. Can I fix this without going to the dealership.
thanks in advance for any guidance.
 
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Old Feb 26, 2022 | 06:28 AM
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Unless you have a high end scan tool that can communicate with the CMU to read fault codes, then no.
 
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Old Feb 26, 2022 | 07:30 AM
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Originally Posted by wbrokow1
My touchscreen seems to be randomly resetting itself as I drive. Sometimes it still can hear the radio when this happens and the screen reboots. Sometimes it totally resets and music is cutoff then starts again. Can I fix this without going to the dealership.
thanks in advance for any guidance.
Does it go to the black reboot screen with what looks like it's loading or something? Signiture has NAV card right? Their is a TSB regarding continuous reboots from a bad card. Also check for CMU updates
 
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Old Feb 26, 2022 | 12:38 PM
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Yes has nav. Reboots to Mazda logo and then continues normally
 
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Old Feb 27, 2022 | 03:17 PM
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Originally Posted by wbrokow1
Yes has nav. Reboots to Mazda logo and then continues normally
It's most likely a bad nav card in that case
 
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Old Feb 27, 2022 | 10:05 PM
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Thanks!
 
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Old Sep 20, 2022 | 10:28 AM
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Default replaced nav card

I have replaced the nav card and it fixed the reboot problem.
Maz nav store was the vendor for the card.
Thanks to all involved
 
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