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Wipers not working after windshield replacement

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  #1  
Old 09-08-2022, 07:44 PM
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Default Wipers not working after windshield replacement

I've just had work done on my 2022 CX-5 at a local insurance company designated collision shop. Various scratches on the front and damage on the windshield due to flying rocks. Paintwork is OK and windshield replaced, but now I find that the windshield wipers are not working. While I will progress this issue with the body shop, I'm concerned this may be a complex problem with electronics. I know the body shop used a windshield contractor. Not much info, but would appreciate suggestions on approaches besides just hoping the body shop can figure it out.
 
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Old 09-09-2022, 06:32 AM
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It may well be that insurers need to pay for MAZDA Dealer to recalibrate windscreen electronics eg rain sensor/camera etc;
Hopefully repairer used the specific Mazda genuine w/screen otherwise functionality may have been lost.
 
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Old 09-09-2022, 07:40 AM
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After fearing the worst, the solution turned out to be simple. The windshield installers had put back the wiper arms on the incorrect arc of the motor, causing it to stall. We reinstalled the arms correctly and all good.
 
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Old 09-09-2022, 08:47 AM
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Originally Posted by socks349
After fearing the worst, the solution turned out to be simple. The windshield installers had put back the wiper arms on the incorrect arc of the motor, causing it to stall. We reinstalled the arms correctly and all good.
Glad to hear it was a simple fix.
 
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