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TSB re 2021 Mazdas

Old Oct 15, 2022 | 10:51 AM
  #51  
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.........
 

Last edited by Callisto; Oct 15, 2022 at 10:55 AM. Reason: he read it I looked lol
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Old Oct 15, 2022 | 10:54 AM
  #52  
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Originally Posted by ctbale
The tsb says work shall be accomplished by a master mazda technician. Still would make me nervous. I've done this job several times on other engines. It's not that big a deal. It's very detail oriented though. .
Just to be clear here......there are big differences in the Skiactiv engine in the TSB being talked about..
 

Last edited by Callisto; Oct 15, 2022 at 10:56 AM.
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Old Oct 15, 2022 | 11:02 AM
  #53  
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WHAT IS A TECHNICAL SERVICE BULLETIN (TSB)?

Mazda USA Official Site | Cars, SUVs & Crossovers | Mazda USA (custhelp.com)All TSB actions are an addendum to the Mazda Workshop Manual and are distributed to Mazda Dealers for Mazda technicians only. Mazda TSBs are not recalls or Special Service Programs and are not an indication that a defect exists with your vehicle. In addition, Mazda cannot send a TSB to a consumer or third-party repair facility. If you are a consumer or third-party repair facility, you can purchase a workshop manual from the parts department of your local Mazda Dealer, or access technical information via www.mazdaserviceinfo.com.
 
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Old Oct 15, 2022 | 12:57 PM
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Originally Posted by Callisto

WHAT IS A TECHNICAL SERVICE BULLETIN (TSB)?

Mazda USA Official Site | Cars, SUVs & Crossovers | Mazda USA (custhelp.com)All TSB actions are an addendum to the Mazda Workshop Manual and are distributed to Mazda Dealers for Mazda technicians only. Mazda TSBs are not recalls or Special Service Programs and are not an indication that a defect exists with your vehicle. In addition, Mazda cannot send a TSB to a consumer or third-party repair facility. If you are a consumer or third-party repair facility, you can purchase a workshop manual from the parts department of your local Mazda Dealer, or access technical information via www.mazdaserviceinfo.com.
LOL!!! Not an indication a defect exists? IMHO this particular issue (valve stem seals) should be a recall as Mazda obviously knows they have a problem with a certain batch of engines. It isn't a couple of cars we are talking about.
 
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Old Oct 15, 2022 | 01:32 PM
  #55  
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Originally Posted by chickdr19
LOL!!! Not an indication a defect exists? IMHO this particular issue (valve stem seals) should be a recall as Mazda obviously knows they have a problem with a certain batch of engines. It isn't a couple of cars we are talking about.
So now you are arguing and debating with a MAZDA informational about their TSB's.
Do you have any idea how valve stems works? And I don't mean generically or by attempting to look up how they work on the internet. ROLMAO Don't answer that I will just need to correct you in the end! That is a question of what the failed indicated in the TSB are "may" and not all. And once again your reading comprehension about technical information is the worst, I have ever seen in a forum member. The TSB says MAY effect some models as outline by the representing VIN and production information?
MAZDA does not know that there is a large volume of problem and again you have no idea the understanding of TSB's. And lastly you lack the knowledge of how recalls are done. I have seen nothing yet that suggest we will see any recall on this TSB unless more updates are established and some actual numbers relating to the problem.

Ya see "buddy boy" those so-called defective valve stems have yet to have a superseding part number and a recall and or warning not to use or sell them ( I looked and did not see one yet? That doe not definitive only mean has likely not happened yet? DUA!! LOL
 
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Old Oct 15, 2022 | 02:11 PM
  #56  
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Originally Posted by chickdr19
He never said he had done this exact TSB. Read his post carefully as you like to ask others to do.... "I've done this job several times on other engines."
Yea, I dont engage trolls. Says the TSB says "MAY". Not only can the troll not read my post correctly but he's not able to read a tsb. Talks a good game but when it comes down to it he(she?) appears to be fairly incompetent. But trolls like that definitely make forms like this interesting.
 

Last edited by ctbale; Oct 15, 2022 at 02:24 PM.
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Old Oct 15, 2022 | 02:15 PM
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Originally Posted by Nearpost
Cheers Callisto
At the bottom of the 50 page TSB it says something about it being 4.5 hours labor. Hopefully that doesn’t mean there will be a dispute between what the dealership wants to be paid and what Mazda are willing to reimburse them.
The dealer will get 4.4hrs pay from mazda if the dealer decides it qualifies as a warranty repair. Its not that bad of a job really, done it a few times on similar engines. Just detail oriented
 
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Old Oct 15, 2022 | 02:22 PM
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Originally Posted by Nearpost
Got a response from Mazda customer experience team this morning. I think I’ll sit back for a couple of weeks then find a dealership with a loaner policy.

Hey Callisto, does the fix described in the TSB look like a complex affair to you?It looks like something that would challenge a NASA engineer, to the less mechanically sophisticated amongst us, like me.

Mazda response here:

“Thank you for contacting Mazda Customer Experience Center.

My name is xxxxxxx and I am a case manager, you would have to take your vehicle for a diagnosis. You can let the dealership know you have a case open with Mazda.

Thank you for being a Mazda customer and have a great day.

If you have any questions in the future, you can reach me directly using the number and extension below. “
I have done this job on similar engines and if I "may", like to throw in some input. Its not a difficult job, but you have to have a high attention to detail. I would get it done if it was my car for sure because if it's not consuming oil now it will be in the future. It's a known defect and it will go south on you eventually. But my input is I would somehow find out from the service writer if they have a technician that's done it before because it's always better to have a guy that's got some familiarity with popping off springs and rocker arms. Most of the work is just getting to the valve cover. After that it's not too bad
 

Last edited by ctbale; Oct 15, 2022 at 02:26 PM.
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Old Oct 15, 2022 | 02:52 PM
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Originally Posted by ctbale
I have done this job on similar engines and if I "may", like to throw in some input. Its not a difficult job, but you have to have a high attention to detail. I would get it done if it was my car for sure because if it's not consuming oil now it will be in the future. It's a known defect and it will go south on you eventually. But my input is I would somehow find out from the service writer if they have a technician that's done it before because it's always better to have a guy that's got some familiarity with popping off springs and rocker arms. Most of the work is just getting to the valve cover. After that it's not too bad
I understand. I have as well on at least a baker's dozen on one platform and one size engine to install my spring and retainer set I offer. You can not force a auto manufacture or dealership to do a service procedure unless it is authorized unless you are going to pay for it. And then later attempt to get reimbursed(qualified) . Go for the answering the question of an experience TECH see how that works out for you at a dealership. Especially when the TSB already started a specific Technician. Regardless of who may have the experience MAZDA stated to sign off it must be a specific technician.

I will agree that if excessive oil is entered into the combustion chambers there will be other less than positive effect on parts. But that TSB does not seem to be a concern at this point and those other parts are covered under the standard warranty.

I did look up the labor time and it shows 3.75 hours warranty labor time and retail 4.50.
The other time I stated earlier was for a complete head replacement. I guess my way of doing a problem like on this MAZDA engine is removing the head and replacing it or having the head completely rebuilt.
 
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Old Oct 15, 2022 | 03:12 PM
  #60  
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Originally Posted by chickdr19
LOL!!! Not an indication a defect exists? IMHO this particular issue (valve stem seals) should be a recall as Mazda obviously knows they have a problem with a certain batch of engines. It isn't a couple of cars we are talking about.
You are correct chickdr. Mazda knows that after their valve stem seal modification the oil consumption problem started. So they have stated that they're fairly confident that it is related to this valve stem seal modification. I have yet to be able to figure out what exactly it is. Did they change the design? Did they merely just change vendors? Rubber compound? Who knows. And I'm not sure if they're just going back to the old valve stem seal or if they've introduced a new part number into the mix. But yeah they know it's a problem and they're addressing it.
 
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