The owner's manual states schedule 1 unless any of the following apply than use schedule 2

• Repeated short-distance driving
  
• Driving in dusty conditions
  
• Driving with extended use of brakes
  
• Driving in areas where salt or other corrosive materials are used
  
• Driving on rough or muddy roads
  
• Extended periods of idling or low-speed operation
  
• Driving for long periods in cold temperatures or extremely humid climates
  
• Driving in extremely hot conditions
  
• Driving in mountainous conditions continually
  

It also states that Canada must use schedule 2.
However, I live in Maine, much of which is surrounded by Canada, and my dealer uses schedule 1.
Even though every Maine resident has at least 5 of the 9 conditions.
The schedule 2 oil change frequency for the Mazda CX-5 is the same for Canada as it is in the USA, 6 months.
Meaning your dealer is correct in using schedule 2 but is incorrect in the number of months.
The link below shows USA and Canada schedule 1 & 2
2024 Mazda CX-5 Owner's Manual | Mazda USA

 

you are the first that did not understand or know on a car forum what that is.
No really not be rude its just funny
Maybe I was just the first to mention it! I like to be first in as many things as possible. Thanks for the complement.

 

Yes I was hampered by the fact that for some reason the Canada manual has gone down so I wasnt able to check it . Amazing that we have to use schedule 2 and you schedule 1 , even though you have much much worse winter weather!

 

I was laughing the whole time I responded. You are ok in my book dude!



I did go look at your profile. ....lot of help me threads you started for your short 88 posting history on this forum. But Glad this forums can help at least you!

 

"I did go look at your profile. ....lot of help me threads you started for your short 88 posting history on this forum. But Glad this forums can help at least you! " Well sometimes, but no clear answer yet to my original question, 'the system will require an earlier service if there is lower mileage as there will be less highway driving! Is this true? " Maybe it will come SOON! LOL

 

Actually, there was answers or at least directed suggestion , but you have to be the one to choose what best suits your metal thought and comfort. Whatever you choose as long as you do a service history with Mazda your WARRANTY should never be negatively affected.

Personally I recommend to my customers no matter what platform or model gas engine that they do engine and oil filter changes at 5k intervals. It safe it cheap and you get lots of peace of mind.
The oil analysis I and we use at the shop regarding full synthetics often states going to 7k miles. So, while that is empirical data, I prefer my 5k miles advise because no one seems to be right on that mark and often goes to 6k or closer to 7 k anyway.
I think I do more personal oil and filter of both engine and transmission then any member ever joining this forum. LOL

And as for customers coming to the shop I am the last to walk out and check their oil drain plug for properly installed, look at the work order take picture for the record and sign off on the service job before the customer is called to pick up their vehcle so I know how owners treat their cars and what their service history is.

 

I'm sure Cali will chime in.
Unless the dealer has access to your geolocation/speed on every drive you make, no one but you will know what roads you drove on.
Mileage alone cannot determine what roads you drove on or at what speed you drove at.

 

I have written to Mazda Canada to see if they know the answer. I am happy to change my oil at 5000 miles. I think it is about only 3000 miles since my last service and I don't mind that. It is the reduction of the time limit from 6 months to 5 months that is of a concern. This is based solely on the low mileage since our last service implies that we must do a lot of short trips! I was just curious if any one else had run into this? I'll be interested what Mazda Canada will say !

 

Well first of all unless you directly contact Mazda direct with your question and likely get a service scheduling that you got when you purchased your Mazda the dealership is going to use either that same scheduling or their own. A dealership is a indecently and privately own business and as such can offer any service they want as long as on new under warranty Mazda's they use the minimum service requirements or suggestions. If you don't like that then find a different dealership that will meet what you want but again as long as it fits the basic Mazda required service information.


Now this is getting more of the information topic of..

wow! ???

 

Callisto, I think I might win that challenge on personal vehicle oil and transmission fluid service, haha What matters is that we both win and our cars win too. Take care, Tom