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Infotainment screen goes blank each morning

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Old Apr 10, 2024 | 07:23 PM
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Mrl1te's Avatar
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From: Shawnee, KS
Default Infotainment screen goes blank each morning

Anyone else notice this? Each morning since taking delivery of my 2024 CX-5 Premium Plus the screen goes blank after I reverse out of the driveway. Camera displays fine while in reverse but when I put in drive the screen is blank. I can tell it's on because I can see the backlight is on.

Seems to be a bug but there are no updates available when I check.

I noticed the same issue with a CX-30 I test drove but I only drove that model once.
 
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Old Apr 10, 2024 | 08:44 PM
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That's odd. I'd take your car back to the dealer and have them address it under warranty.
 
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Old Apr 11, 2024 | 08:16 AM
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You may just need a hard reset.
But as Alex said take it to the dealer and have them fix it.
That is what your warranty is for.
 
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Old Apr 15, 2024 | 08:49 AM
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Originally Posted by Mrl1te
Anyone else notice this? Each morning since taking delivery of my 2024 CX-5 Premium Plus the screen goes blank after I reverse out of the driveway. Camera displays fine while in reverse but when I put in drive the screen is blank. I can tell it's on because I can see the backlight is on.

Seems to be a bug but there are no updates available when I check.

I noticed the same issue with a CX-30 I test drove but I only drove that model once.
I notice this issue if i plug in my phone for android auto before starting the car. Or if it is plugged in and I park the car, shut it off, run into store come back out and start it back up. Seems to be that my issue is the enfotainment center not liking the phone plugged in when starting up. I have to wait until after the car is started. If I forget, I have to unplug, shut it off by depressing the off know, then turn back on and plug the phone back in.

Crazy stuff.
 
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Old Apr 15, 2024 | 09:21 AM
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Any computer system, no matter where it is, will look at whatever is plugged into it during "startup".
Anything that is not in the boot-up sequence has potential to cause delays.
You and your hardware (display screen) may or may not notice those delays as it is totally dependent on your computer system and its operating software.
And the same goes for what peripheral hardware you've plugged into it.




 
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Old Apr 15, 2024 | 09:24 AM
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Originally Posted by Lobstah
Any computer system, no matter where it is, will look at whatever is plugged into it during "startup".
Anything that is not in the boot-up sequence has potential to cause delays.
You and your hardware (display screen) may or may not notice those delays as it is totally dependent on your computer system and its operating software.
And the same goes for what peripheral hardware you've plugged into it.
I get that. Computers are sensitive. I wasnt complaining. More of just letting OP know that it could be an issue similar to mine. So maybe check to ensure nothing is plugged in before starting the vehicle.
 
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Old Apr 15, 2024 | 09:32 AM
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Originally Posted by Aliceson24!
I get that. Computers are sensitive. I wasnt complaining. More of just letting OP know that it could be an issue similar to mine. So maybe check to ensure nothing is plugged in before starting the vehicle.
Yes, I know, I was just adding a bit more
I never have any "active" hardware plugged into any of my vehicles on start-up.
I don't even turn the peripheral hardware on my home computers on until I actually use it, and I leave all my computers running 24/7.
As we all know some hardware and its programming can adversely impact CPU performance.


 
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Old Apr 15, 2024 | 12:44 PM
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Agreed!
 
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