2016 Steering Wheel Leather VS 2017+

Reply Subscribe

Thread Tools

Search this Thread

Jan 27, 2019 | 09:41 PM

#21

Ed Pelaez

Junior Member

Joined: Jan 2019

Posts: 5

Likes: 0

From: FL

Quote:

Originally Posted by MattMJB0188

So I called today and Mazda corporate told me there is a TSB for this issue. So she called up the dealer and the dealer said as long as I meet the criteria under the TSB they'll replace it. I just cannot exceed 36K. I'm currently at 35,250, so I think I'll be okay until my appointment on the 29th.

What was the number that you called for this. I'm pushing 35400 miles and would like to see if I can get my peeling steering wheel replaced

Jan 27, 2019 | 10:15 PM

#22

grim_reaper

Super Moderator

Joined: May 2012

Posts: 7,842

Likes: 26

From: Queensland Australia

Mazda USA really are tight ***** on warranty. In my market, until mid last year, warranty was 3yrs unlimited km's. Then it went to 5yrs unlimited kms.

You guys are really hard done by.

Jan 28, 2019 | 07:28 AM

#23

MattMJB0188

Thread Starter

Member

Joined: Jul 2018

Posts: 39

Likes: 0

From: Chicago, IL

Quote:

Originally Posted by Ed Pelaez

What was the number that you called for this. I'm pushing 35400 miles and would like to see if I can get my peeling steering wheel replaced

My advice is do it NOW. I called two dealers by me and they were both booked a week and I drive so much I couldn’t wait. Had to find a dealer 2 hours away, but they got me in right away and gave me a loaner. They will not do anything if it’s over 36K. Now my dealer was willing to diagnose at 35.700 and then repair after 36. It was all worth it though.

Jan 28, 2019 | 11:21 AM

#24

MattMJB0188

Thread Starter

Member

Joined: Jul 2018

Posts: 39

Likes: 0

From: Chicago, IL

And at first I called Mazda Corporate and they called the dealer and explained the TSB. Its funny how so many dealers dismiss stuff until you tell them there is a TSB for something.

Jan 28, 2019 | 11:27 AM

#25

Ed Pelaez

Junior Member

Joined: Jan 2019

Posts: 5

Likes: 0

From: FL

Quote:

Originally Posted by MattMJB0188

And at first I called Mazda Corporate and they called the dealer and explained the TSB. Its funny how so many dealers dismiss stuff until you tell them there is a TSB for something.

Gotcha . 800-225-5500 is that the number that you called as far as Mazda corporate ?