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Mazda Forum - Mazda Enthusiast Forums (https://www.mazdaforum.com/forum/)
-   Mazda CX-5 (https://www.mazdaforum.com/forum/mazda-cx-5-54/)
-   -   2016 Steering Wheel Leather VS 2017+ (https://www.mazdaforum.com/forum/mazda-cx-5-54/2016-steering-wheel-leather-vs-2017-a-41163/)

MattMJB0188 01-06-2019 08:18 PM
2016 Steering Wheel Leather VS 2017+
 
I have a 2016 CX5 GT. It has, what I would imagine be faux leather on the steering wheel. I have a 2019 Cx9 loaner right now and the steering wheel leather is much more premium. I have also noticed the 2017-2019 CX5's have this, as well. How come they changed it? Just curious if anyone could shed some light on this.

Thanks

grim_reaper 01-07-2019 05:16 AM
The faux leather was crap & would wear out/ fall apart with the 3yr warranty period.

MattMJB0188 01-07-2019 06:39 AM
Originally Posted by grim_reaper (Post 171977)
The faux leather was crap & would wear out/ fall apart with the 3yr warranty period.
I have noticed that on mine. Especially on the top of the steering wheel. I wonder how the new ones will hold up over time.

grim_reaper 01-08-2019 02:59 AM
I replaced 3 steering wheels under warranty last week.

MattMJB0188 01-08-2019 06:42 AM
Originally Posted by grim_reaper (Post 172012)
I replaced 3 steering wheels under warranty last week.
From what? them getting worn out? Mine is worn out on the top and I asked them to replace it and the tech said this was "normal" and they would not replace it.

grim_reaper 01-09-2019 05:20 AM
Basically they wear out or start peeling due to poor material lifespan.

Take photos of steering wheel, rego plate & odometer & email them to Mazda USA direct.

MattMJB0188 01-09-2019 06:02 AM
Originally Posted by grim_reaper (Post 172052)
Basically they wear out or start peeling due to poor material lifespan.

Take photos of steering wheel, rego plate & odometer & email them to Mazda USA direct.
whats the rego plate? So I email them to Mazda USA direct (vehicle has 35K miles) so I’m almost up then what? How would they replace if the dealer said it’s normal?

grim_reaper 01-09-2019 06:18 AM
Rego plate ie Registration plate or Number plate.

MattMJB0188 01-09-2019 07:22 PM
Originally Posted by grim_reaper (Post 172054)
Rego plate ie Registration plate or Number plate.
Thanks. I really don't think mine is that bad.


https://cimg5.ibsrv.net/gimg/www.maz...2582603754.jpg

Ed Pelaez 01-14-2019 11:36 PM
What would emailing Mazda do? I went to my delaership at about 30000 Miles and they just said that it's normal wear and tear. I've noticed it peeling at around 20 though. It would be really great if they could replace it before my warranty expires. What do I do if the dealer says it's.normal


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