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2016 Steering Wheel Leather VS 2017+

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Old 01-06-2019, 08:18 PM
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Question 2016 Steering Wheel Leather VS 2017+
I have a 2016 CX5 GT. It has, what I would imagine be faux leather on the steering wheel. I have a 2019 Cx9 loaner right now and the steering wheel leather is much more premium. I have also noticed the 2017-2019 CX5's have this, as well. How come they changed it? Just curious if anyone could shed some light on this.

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Old 01-07-2019, 05:16 AM
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The faux leather was crap & would wear out/ fall apart with the 3yr warranty period.
 
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Old 01-07-2019, 06:39 AM
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Originally Posted by grim_reaper
The faux leather was crap & would wear out/ fall apart with the 3yr warranty period.
I have noticed that on mine. Especially on the top of the steering wheel. I wonder how the new ones will hold up over time.
 
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Old 01-08-2019, 02:59 AM
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I replaced 3 steering wheels under warranty last week.
 
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Old 01-08-2019, 06:42 AM
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Originally Posted by grim_reaper
I replaced 3 steering wheels under warranty last week.
From what? them getting worn out? Mine is worn out on the top and I asked them to replace it and the tech said this was "normal" and they would not replace it.
 
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Old 01-09-2019, 05:20 AM
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Basically they wear out or start peeling due to poor material lifespan.

Take photos of steering wheel, rego plate & odometer & email them to Mazda USA direct.
 
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Old 01-09-2019, 06:02 AM
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Originally Posted by grim_reaper
Basically they wear out or start peeling due to poor material lifespan.

Take photos of steering wheel, rego plate & odometer & email them to Mazda USA direct.
whats the rego plate? So I email them to Mazda USA direct (vehicle has 35K miles) so I’m almost up then what? How would they replace if the dealer said it’s normal?
 
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Old 01-09-2019, 06:18 AM
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Rego plate ie Registration plate or Number plate.
 
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Old 01-09-2019, 07:22 PM
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Originally Posted by grim_reaper
Rego plate ie Registration plate or Number plate.
Thanks. I really don't think mine is that bad.


 
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Old 01-14-2019, 11:36 PM
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What would emailing Mazda do? I went to my delaership at about 30000 Miles and they just said that it's normal wear and tear. I've noticed it peeling at around 20 though. It would be really great if they could replace it before my warranty expires. What do I do if the dealer says it's.normal
 
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