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2015 CX-5 - fake phone calls

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  #1  
Old 06-17-2023, 11:54 AM
michaeljc70's Avatar
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Default 2015 CX-5 - fake phone calls

This has happened in the past, but is happening with much more frequency now. Basically when I start the car, it shows a phone call on the center screen. My phone is not on a call though. I cannot clear this. Hang up doesn't work. Disconnecting BT doesn't work (when I reconnect it does that same thing). I can't play the radio or do anything else with BT. The only way to fix it is to turn the car on and then off again. Not convenient.

I had an update to the BT done at the dealer years ago due to an issue. I don't have any more details. I am not sure if it was just software or they replaced a chip.

Obviously, since the car hasn't changed it must be an update on my phone. I have a Pixel 7 Pro.

Any ideas?

I believe I downgraded the version of BT on my phone because the center screen was no longer showing the title/artist of songs played via BT from my phone.
 
  #2  
Old 06-17-2023, 10:07 PM
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Have you tried unhooking the battery for a few minutes and then putting it back together?
 
  #3  
Old 06-18-2023, 12:19 PM
schmieg's Avatar
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Originally Posted by Alexmed2002
Have you tried unhooking the battery for a few minutes and then putting it back together?
And, if you do, remove the negative cable, not the positive.
 
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