I have a 2013 CX-5. Hatch won’t open. I tried replacing the lockassembly. This didn’t solve my problem also checked all fuses under the dash,all ok. I ohmed out the rear push button switch, this is also checked out good.All the other locks are working. Anyone experienced this problem?

 

Do you have a hatch release button on your remote?

Have you tried with the engine off? ( There's a lock out if the engines running)

Have you tested both the release button & the lock release solenoid?

 

I don’t have a hatch release button on my remote. I just pressthe button twice to unlock all the doors. I’m trying to open with the enginenot running all the other doors unlock except the hatch. I tested the releasebutton, it is working. I replaced the latch assembly including the solenoid witha new OEM part.

 

You will need to start using a test light & multimeter to test circuits.

 

Mine won't open in cold weather. The only thing that helps is changing the autolock feature on the radio setup. As long as I don't lock my doors, my hatch opens in cold weather. HUGE pair in the ***! I have a 2014 cx5 with 160,000 miles.

 

I have a 2014 and the latch doesn't release when the temperatures are below freezing. The button clicks but the door doesn't open. If I pull it in the garage or leave it in the sun it works fine. I did replace the latch assembly and nothing changed.
It's a royal pain in the ***. I've had to climb through the backseat to release the latch to get into the storage area.
If I pull out of my heated garage in the morning to drive to work, as long as I don't lock my doors the hatch will open when I get to work. If I do accidentally lock my door at work and then try to open the hatch it won't open.
When I press the hatch button I can hear it click, but the latch doesn't release.