Hi,

My local dealership have referred my tyre wear problem to Mazda who have agreed that all 4 tyres need replacing. They have offerred a 70 / 30 split saying that I will need to pay £178. I raised the issues mentioned on this forum and the dealer just fell back to the story that he can only do what Mazda authorise him to do. He said that from his experience the wheel alignment will sort out the problem. I mentioned that people on here have gone through 4 sets of tyres in only 25k miles and he really didn't have an answer to that one.

Do people think that I should accept the 70 / 30 split? Does this seem reasonable?

Regards,

Andy

 

Well, I would say that wasn't too bad an offer. However, I would keep a constant check. At a risk of sounding ****, I kept a diary for each tyre measuring the depth on each tyre on the inner edge, middle and outer edge.As soon as the wear started to show, I hot foot it back to the dealer with the evidence. They too monitored the wear, and insisted on rotating the tyres. When the rear tyres became illegal, I went back again.This is when they managed to sort the alignment out. They tried to fob me off with replacing only the worn rear tyres, but I insisted that the tyres on the front had been compromised by being on the rear and needed replacing also. I also said it would be difficult to monitor whether the alignment tweek had fixed the problem.
To date the tyres appear to be wearing OK.....
Possibly another reason the dealer was keen to be supportive, I was sniffing around the showroom looking to swap my MX.....
Interestingly, the service manager said that the cost the dealership incurred from all the replacement tyres would be recouped in a couple of years via the servicing costs! (maybe they ought to be offering 100% compensation!)

N

 

Andy

Can you tell me what tyres your dealer is proposing? I have been quoted £141 per tyre for Dunlop 2050 Sports. MMUK have offered the 30/70% contribution, so this could cost the me equivelant of £282.

Thanks

Vince.

 

Andy, can I ask a few questions:

Could you please clarify which way the 30/70 split is.
Is your car petrol or diesel?
Are the worn tyres Dunlops?

Regarding your dealer's claim that "from his experience the wheel alignment will sort out the problem", I should be very interested to know what adjustments are made to your wheel alignment. If at all possible ask the garage carrying out the alignment for before and after print-outs, the clever machines these days will do that automatically.

In my case, as summarised a few postings back in this thread, the wheel alignment was spot-on and the only thing that was changed was the brand of tyre, and I have just gone over 20,000 miles on the replacements.

Dave.

 

As I wasn't happy to pay for expensive Dunlops, Mazda agreed with the dealer to offer me three alterantives, Dunlop Sport XLs (I think that was the old tyre model??), Goodyear or Pirellis. I went for Pirelli P6000's, same profile, size and rating, which saved me about £60 against the Dunlop 2050s. I will see how these fair.

 

I had the same problem..so frustrated!!!

 

Hi Everyone,

Having just joined the forum I though I would add my experience with the tyre wear on my Mazda 5 (2.0D Sport) on a 56 plate. Car had its first service in Jan 2008 where I enquired about the state of the tyres but was told they were still OK but keep an eye on the tyre pressure in them. However around April (covered 15000 miles) I decided to take the front wheels off the car to check more closely the tread wear, glad I did as both fronts were down to the threads. Immediately contacted local Mazda dealer and was advised the car would need its 'geometry' checked, car was booked in a few days later. Guess what, the garage called me to say that it needed new front tyres which they would have to fit as the tyres were now illegal and so I could not have the car back. Did not want Dunlops put back on the car so insisted they fit Michelins, as I have used these for years with no problems. They were unable to source any so was offered Continental for the same price (£146 each), a reasonable price as I made a few calls locally to check. Argued my case with the garage and in the end got 50% towards costs from Mazda, still not happy though as I see this as a serious safety issue that should really warrant a recall on all Mazda 5's to resolve this. Have written to Mazda UK as I want confirmation that the adjustments made to the car will resolve any future tyre wear issue, but as yet have not had any correspondence back yet. Will be checking all my tyres every 1000 miles to ensure they do not start wearing prematurely. Will update the forum with any new findings.

Also just wanted to mention that the 2 front alloys have started to corrode, local garage has agreed they will need replacing under warranty so am just waiting to book the car in again!

 

Having thought I wasnt affected by the dreaded tyre problem I parked on full lock this weekend and so had a look at the fronts to find both are worn down the threads and yet there is plenty of tread across the whole tyre except for about 1cm on the inside. My mileage is about 17500 over two years.

As I am due the second service in a few weeks I rang acouple ofdealers to ask service cost and see what reaction I got to the tyre problem. One said they were aware of tyre problems but that it was known on the rears and werent sure whether the fronts would be considered the same, implying that mazda might contribute something for the rears but unsure whether they would forfronts. The other blamed speed hump or pot hole damage affecting the tracking; I queried this as it was identical on both but he was sure it was a tracking problem as the wheels centre themselves leaving the sterring wheel slightly off centre - which doesnt happen unless they moved the steering wheel around to hide it on the pdi!

I am tempted to take it to an alignment expert/tyre dealerto see what they diagnose before going to a mazda dealer who will instantly diagnose tracking due to speed hump/pot holes and charge me for the tyres.

 

I know I keep repeating myself in this thread, but now we're at page 40 I shall assume that people don't plod through the whole lot, so:

Herbie - did they actually make any adjustments to your front wheel geometry? If so, did they give you any print-out of before and after adjustments?

Tim - my suggestion is to get to a reputable tyre dealer who can provide a 4-wheel laser alignment service and have all four wheels checked, making sure you get a before and after print-out to present a copy to the dealer. Keep the receipt so that when Mazda finally admit that there is a front wheel wear problem you can claim back the price of the alignment checks too. In Bolton I paid around £40, or slightly less.

Best of luck to both of you, please keep us up to date with your progress.

Dave.

 

Sorry, I missed out a crucial point in my previous post, which is that I had all the same excuses given to me that you both have (see the last 40 pages!) and have had 4-wheel alignment checks twice, and both times the alignment was proved to be spot-on, with before and after figures to show it.

Dave.