Mazda CX-9 This larger SUV adds a V6 option, as well as more cargo room, to the CX-7 option.

2017 cx-9 Windshield Replacement

  #1  
Old 05-05-2019, 11:25 AM
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Join Date: Sep 2018
Location: stamford, ct
Posts: 2
Default 2017 cx-9 Windshield Replacement

So when I got the vehicle I noticed that the vanity cover over the electronics behind the rear viewirror. I thought nothing of it and had the dealership put the cover back on properly. So as I use the vehicle on it's normal daily routine, I noticed that the rain sensor is not working so I go back to dealership and the did something to get it wwork. Within a day it stops working again. So now on the second dealership trip they tell me they cannot reattach the bracket to the windshield and the whole Windshield must be replaced!! I was shocked. I am a little scared though. I don't really trust anyone touching my vehicle even them. I am guessing the brackets are cured on to the windshield at the factory and this is the best way to go.
It is all under warranty.
 
  #2  
Old 05-06-2019, 01:39 PM
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Join Date: Jun 2016
Location: Washington, the state
Posts: 86
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Check with a different dealership. The service writers are not always the best informed. (When I got my 2016 I had to argue with the service writer about which oil was specified for this engine. He insisted that it needed 0W-20. I insisted that it needed 5W-30 as shown in the owner's manual and oil fill cap. I won. They lost my business.)
 
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