Hello everyone! Today I purchased a used 2014 CX-5 Touring vehicle. I love it so much. I am trying to figure out the navigation system. During my test drive I noticed that the navagation system did not work when I clicked it. The dealer said I would need to take it to the Mazda dealership. When I looked up more information I saw there is an SD card and everything near the left side of the drivers door. However, my vehicle, in the same spot, does not have the memory card technology. Instead there's an empty space. Is this something the previous owner removed or broke/took out? I am guessing that the SD card is needed for the navagation to run. If anyone could help that would be great thank you!

 

Yes, the SD card is required. What does your owner's manual say about the system in your car?

 

Are the Mazda SD cards on ebay for < $100 any good or are the knockoffs?

 

The sd card slips into a little device on the lower left of the dash. It has a door that slides left/right. If that is missing then you need that or there will be nothing to connect the card to the Tom Tom system.

I thought that all 2014's came with the device but you had to buy the card to use the nav. I was told by the dealer that only they could activate the device but I went to a very squirrely dealer to buy the car and cannot trust anything that they told me.

Let us know how this comes out, OK?

 

I have a question on this subject. I just bought a used 2014 CX5 Grand Tour. The navigation is not working. I get a white screen that says something like "no maps found". There is a SD card in the slot. The dealer (not a Mazda dealer) told me I have to update the SD card, or buy a new card. I did find some cards on Amazon, but I am unsure if they will work as the description does not include the 2014 CX5. Also the part number on the Amazon card is one letter different than the part number on my card. Part number on my card is BHP1 66 EZ1D. The part number on the Amazon card ends with a J. I sure don't want to pay $400 to Mazda for a new card. While it would be nice to have the in dash GPS working, I am not adverse to sticking a Garmin on the dash, or using my cell phone if I can't get this fixed for a reasonable amount.
Thanks for any help.
And, so far, I am very happy with this car.

 

D vs J is just a supersession of #BHP1 66 EZ1

If in doubt, ring a Mazda dealer parts department & ask them about the card number you found.

 

I got one on EBay for $42, worked well...

 

Guys, the card at Amazon will work. I bought one for my son's 2016 Mazda-3 and he is happy with it. Much cheaper than the dealer. It is the same thing. You just have to follow the instructions.

Have a great 2019.

 

The nav on his 2014 may be quite different from the one on the 2016 as they changed the entire system.