2021 CX5 MAXX SPORT Petrol - Tail lights not working
Senior Member
Joined: Sep 2019
Posts: 1,358
Likes: 22
From: North of Atlanta
They say all is well that ends well
Mazda dealership B replaced faulty front right headlight - told me its roughly $2k AUD but since the car is under warranty, free of charge
Called Mazda dealership A few times, manager refused to talk, staff giving excuses that you would receive call at the close of business, sent email. Kept following up for a week, in last call, mentioned to the staff that I am taking it to social media if I don't hear back today. 30 mins later, email reply arrived saying refunding amount as a gesture of goodwill, money in the bank a week later!
Happy ending!
Mazda dealership B replaced faulty front right headlight - told me its roughly $2k AUD but since the car is under warranty, free of charge
Called Mazda dealership A few times, manager refused to talk, staff giving excuses that you would receive call at the close of business, sent email. Kept following up for a week, in last call, mentioned to the staff that I am taking it to social media if I don't hear back today. 30 mins later, email reply arrived saying refunding amount as a gesture of goodwill, money in the bank a week later!
Happy ending!
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