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Wi-Fi Hotspot disabled

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Old Apr 8, 2021 | 09:32 AM
  #1  
BadMed's Avatar
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From: Green Valley, AZ
Default Wi-Fi Hotspot disabled

I have a new 2021 CX-5. I would like to setup Android Auto to connect wirelessly, but to do so I think I need to activate the Wi-Fi Hotspot. Please confirm if this is correct.
When I go the the Wi-Fi settings the checkbox to the right of "Wi-Fi Hotspot" is not checked. When I select "Wi-Fi Hotspot" the screen displays "Updating Wi-Fi Settings Please wait while the Wi-Fi Settings are updated". After a few seconds it returns to the "Wi-Fi Settings" screen and the "Wi-Fi Hotspot" is still not checked. All of the other Wi-Fi settings are disabled.
Why can't I activate the Wi-Fi Hotspot? Do I first need to subscribe the use the Wi-Fi Hotspot? In the MyMazda app -> Support -> Quick Links -> In-Car Wi-Fi it states that once you are connected to the Wi-Fi and open a browser you can start a Wi-Fi trial period. But I cannot turn on Wi-Fi Hotspot to connect to it.
 

Last edited by BadMed; Apr 10, 2021 at 08:06 AM.
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Old Apr 10, 2021 | 05:40 AM
  #2  
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From: Queensland Australia
Default

Wifi hotspot has nothing to do with Android Auto.

Have a search as some people have found & installed wireless android auto.
 
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Old Apr 10, 2021 | 08:04 AM
  #3  
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Originally Posted by grim_reaper
Wifi hotspot has nothing to do with Android Auto.

Have a search as some people have found & installed wireless android auto.
grim_reaper - Thanks for that info.

I called Mazda and was told that Wireless Android Auto is not supported on my 2021 CX-5. Bummer!

But I still have the problem with not being able to setup the Wi-Fi Hotspot. Any ideas?
 
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Old May 22, 2024 | 04:18 PM
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Did you ever find a solution for the Wi-Fi Hotspot issue? My 2021 Mazda3 has had this issue the last several months and the dealership has no idea how to fix it.
 
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Old Jun 11, 2024 | 09:47 PM
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From: Jersey Shore
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Originally Posted by Morsun
Did you ever find a solution for the Wi-Fi Hotspot issue? My 2021 Mazda3 has had this issue the last several months and the dealership has no idea how to fix it.
Check your owners manual. Does the WiFi hotspot in your vehicle use 3G technology? If so, 3G was phased out by all carriers in the U.S. a couple of years ago. Everything is on LTE (4G) and 5G now.
 
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