I agree Dave, I too do not sign up to their theory of tyre pressures being to blame, neither do I give any credance to the notion that one tyre type will wear and a different manufacturers tyre will not.

If it were soleydown to tyre pressures. They are giving the wrong information on the tyre pressure plate on the car.
I have driven more cars than I care to remember and I have never had to monitor the tyre pressures and tyre wear as closely. When you buy a new car nowadays it is not usual to have to monitor the tyres at all!

 

Hi, I am new to this forum but I have been following this whole debate.

I too have a Mazda 5, with four dangerously bald tyres (inner side of). Similar to everyone else here, Mazda have only admitted to a problem with the rear wheel alignment, so I discussed it with a friend (who is a Mazda Sales Exec) and he tells me that as part of the service, they do in fact swap the wheels from front to back, sowhat we may have here is not a problem withfront wheel misalignment at all, it may be that we are just having theworn rear tryresbrought to the front!!!!

Oh yes, Mazda are offering to pay £145 towards the cost of two rear tyres and do the four wheel alignment free of charge - whoopie do!

 

Hi

Picking up my new M5Furano on Friday - just read thread and called dealer (Nyetimber, Bognor) to alert them to my fears and this forum- maybe I should cancel my order due to the tyre wear problems?

They quickly phoned me back to say that new vehicles should not be a problem as they have made toe in and tyre changes to very new models - email from sales manager at dealership reads:
[align=left]Rod[/align][align=left]Thanks for the information, as discussed i have checked out your Mazda5 and the chassis number is 199522 the problem vehicles and tyres were up to chassis number 195708 for the toe in and 199062for the tyre specification. So yours is safe on both counts, phew![/align][/align]So, fingers crossed, I'll be ok. I'm signing on the dotted line on Friday. I'll keep you posted if things are still not fixed...[/align][/align]Hopefully owners of older veicles will now have something more concrete to bash Mazda UK over the head with!?[/align][/align]Good Luck[/align][/align]Rod[/align][/align]

 

Without going in to too much detail, about £200 towards the replacement of the 4 tyres (about half of what I paid at an independant dealer) and a free 25k service, worth another £250.

However, this issue still remains that there is quite obviously a problem with the fronts that Mazda still refuse to recognise. I think that this is probably down to the fact that a problem with the front tyres is classed as steering related and hence, known problems would result in a recall notice. Rear tyres are not classed as steering, hence the severity rating is lower.

In responce to a previous poster, my tyres have never been rotated. Mazda tried to use this excuse with me, but I specifally requested that the tyres were not rotated at service.

To the guy who is picking up his Furano - run for your life. Even if I get the tyres fixed I still have the suspension noise, the creaks and grind from the steering on full lock, the plastic trim in the roof pods which falls off, the creaking and banging from the inside of the rear sliding doors andthe questionable fuel economy.

I haven't accepted any of Mazda's offers yet and would really like the front tyre issue addressing but I am beginning to lose heart. We don't seem to be getting much support in getting this raised ie Watchdog/which?/What Car? etc. Anyone got any better ideas on a more coordinated approach?

 

Well the email to rod_kp is definitive evidence that Mazda know about the problem and have addressed it. Before I get my tyres replaced I want the toe in sorted out.

 

Indeed this appears to be the case.
If however, Mazda have managed to sort out the problem on newer cars. Why don't they simply fix the older cars?

I rather think that Mazda are telling you what you want to hear Rod. In other words, I think the Bulls**t Detective should be called!

I have seen newer cars sporting the tell tale signs of wear.
As for tyre rotation. My car had not made it to its first service when I first noticed the irregular wear, and When the wear had accelerated to total trashing of front and rear tyres, I was still a month shy of the first service!!!!
The replacement tyres have been rotated after about 5000 miles, when the rears started to show signs of wear. They had obviously sorted out the alignment of the front tyres by then. I had complained several times about severe wheel wobble before they eventually managed to do something about it...... I now do not have a problem with the front tyres wearing, other than the fact they have inner wear from being on the rear.

 

All Mazda 5 tyres are affected, MMUK are changing all tyres from Dunlop to Bridgestone, the former tyres are not upto the task hence why so many Mazda 5 are having premature tyrewear, some cars are so badly affected the suspension and steering i being replaced for no reason except MMUK have no official policy on dealing with this issue except on a case by case basis.

 

In reply to Zappbuyer, could I ask where you have this information from? Is it a source other than this Forum?
My head is starting to spin now with all the different responses we're all getting from Mazda, it is beyond a joke now.

IF Mazda are officially stating that the tyres are partially to blame, I'm bringing Dunlop into the equation, I reckon they'll have something to say about it, and a bigger legal department than us lot could muster!

Anyone else?: http://www.dunloptyres.co.uk/contact/

Arghhhhhhh, I'm fed up with this, I just wanted a nice, reliable motor, not months of hassle

Dave

Incidentally, my tyres (front only) have worn on the inside edge well before the first service, so the "rotation at service"theory doesn't hold. They have never been on the back, and I didn't bother rotating them at 6000 miles myself as recommended in the hand book. I'm pleased I didn't, it has proved that my rear wheels are wearing perfectly evenly, and the fronts are rubbish!

Dave.

 

Called the dealer today after 2 1/2 weeks of silence. They promised to phone back. I promised to visit tomorrow if they didn't. They called back! And the offer is..........70% of cost of rears. Bridgestones will be fitted. No contribution to fronts. There is wear on outside o/s and inside n/s, so it's not as straightforward as other's front problems.

 

I agree with you Dave, there seems to be a plethora of unsubstantiated claims that MMUK are admitting fault, but until I see a letter from them informing me of the situation I am afraid I will not believe it.
As for the tyre not being up to the job, I really cannot see how the wear could be apportioned to the make up of the tyre. I appreciate that some tyres wear better than others, but to wear unevenly!!!
As for Bridgestones, I wouldn't touch them with anyone's barge pole.... I took them of my MX-5 as soon as I could and replaced them with Goodyear F1's.
Also, it would not explain why the non Dunlop replacements I have had fitted have worn in exactly the same way on the rear.......
I have said before, and I repeat, I am not an engineer, but I do have an ounce of common sense and I would suggest that the wear is because of the geometry set up......
I

I sent a missive to my trusty friends at my local dealer. He rang me almost straight back. He said that MMUK had sent details of a fix, is said that it wasn't necessarily Bridgestones, but was tyre related. I am going to give him a ring tomorrow for further info.