So I bought my first Mazda ever on Tuesday, a super pretty a Soul Red CX-9 GT. Problem is, I live in Alaska, so using SiriusXM isn't really an option... There's spotty reception around here in the Anchorage area, but generally it's terrible.

So does anyone have any ideas how to disable whatever is in the Sirius radio that generates the 'no signal' message? I turned off Sirius traffic, but can't seem to find any other parts of it to turn off.

Any help is greatly appreciated, tired of seeing this message show itself every 5 minutes

 

https://www.siriusxm.com/transferser...ntoaNewVehicle
Call 855-227-6738
"Let us know about any radios you no longer have so we can remove them from
your account."

So...do they have to disconnect from their end?

 

Was there ever a solution to this problem? I also live in Alaska, purchased a 2020 CX-5 in September 2020. As soon as I drove off the dealer lot I noticed the "No SiriusXM Signal" error. It pops up every 2-5 minutes while driving. I've been through the dealer multiple times, e-mailed Mazda corporate, no one can provide a solution. It has been nearly a year after purchasing a new vehicle and I still cannot get the error message to stop displaying. Extremely frustrating and disappointing.