new 2024 cx 50, 500 miles, infotaintment system failed

goes black and restarts every 3 minutes

any solution?

 

Simple solution: a trip to the dealer for diagnosis and repair/update or replacement if necessary.

 

at dealer for a week, waiting on Mazda in California for possible solutions

 

Maybe a Navigation SD-card problem?
If you have, try without the SD-card.

 

fails with card out

 

Good news. They'll get it sorted out for ya. Great it showed it's head right away rather than at 40k! Thousands of parts in a new car - that's what warranties are for.

 

Update: car back from dealer, driven a couple of days, working fine. Dealer removed by iPhone the I had tried to pair with car.
Thinking back, problem started when, after my wife called me while I was in car and car did not answer, I sat in drive way and
went through enlisting my iPhone again. Did that and then parked. The next day, infotainment started rebooting every 3 minutes.

I am happy to have infotainment work with the exception of no phone service. Dealer says Mazda is being problems with some
phones.

Thanks for replies and suggestions.