2017 CX-5 Infotainment partially locked
#1
2017 CX-5 Infotainment partially locked
Hi All, Just bought a used 2017 CX-5 Grand Touring and I have an issue with the Infotainment system.
The car was a rental, so I suspect it has something to do with the rental company locking out customers from fiddling with the infotainment center but here's the issue...
I am unable to access and change certain selections in the infotainment center such as restoring to factory, rain sensing wipers, door locks, turn signals, lighting, etc. This is how it came when I got the car.
I flashed the newest software to the system and had no issues there, then added Android Auto/Carplay, but have the same issue and I am also unable to access Android Auto or Carplay, even though they show up as selections now.
I've tried the reset - Hold the Back/NAV/Mute button, no change and pulled the negative wire from the battery and no change.
I looked into the hidden menu in the Connect module as well (Hold Music, Favorites and Mute) and couldn't find anything obvious to do in there, although you can tell a programmer wrote that so that programmers would understand it.
So, any ideas? Thanks a lot!
The car was a rental, so I suspect it has something to do with the rental company locking out customers from fiddling with the infotainment center but here's the issue...
I am unable to access and change certain selections in the infotainment center such as restoring to factory, rain sensing wipers, door locks, turn signals, lighting, etc. This is how it came when I got the car.
I flashed the newest software to the system and had no issues there, then added Android Auto/Carplay, but have the same issue and I am also unable to access Android Auto or Carplay, even though they show up as selections now.
I've tried the reset - Hold the Back/NAV/Mute button, no change and pulled the negative wire from the battery and no change.
I looked into the hidden menu in the Connect module as well (Hold Music, Favorites and Mute) and couldn't find anything obvious to do in there, although you can tell a programmer wrote that so that programmers would understand it.
So, any ideas? Thanks a lot!
#4
Hi All, Just bought a used 2017 CX-5 Grand Touring and I have an issue with the Infotainment system.
The car was a rental, so I suspect it has something to do with the rental company locking out customers from fiddling with the infotainment center but here's the issue...
I am unable to access and change certain selections in the infotainment center such as restoring to factory, rain sensing wipers, door locks, turn signals, lighting, etc. This is how it came when I got the car.
I flashed the newest software to the system and had no issues there, then added Android Auto/Carplay, but have the same issue and I am also unable to access Android Auto or Carplay, even though they show up as selections now.
I've tried the reset - Hold the Back/NAV/Mute button, no change and pulled the negative wire from the battery and no change.
I looked into the hidden menu in the Connect module as well (Hold Music, Favorites and Mute) and couldn't find anything obvious to do in there, although you can tell a programmer wrote that so that programmers would understand it.
So, any ideas? Thanks a lot!
The car was a rental, so I suspect it has something to do with the rental company locking out customers from fiddling with the infotainment center but here's the issue...
I am unable to access and change certain selections in the infotainment center such as restoring to factory, rain sensing wipers, door locks, turn signals, lighting, etc. This is how it came when I got the car.
I flashed the newest software to the system and had no issues there, then added Android Auto/Carplay, but have the same issue and I am also unable to access Android Auto or Carplay, even though they show up as selections now.
I've tried the reset - Hold the Back/NAV/Mute button, no change and pulled the negative wire from the battery and no change.
I looked into the hidden menu in the Connect module as well (Hold Music, Favorites and Mute) and couldn't find anything obvious to do in there, although you can tell a programmer wrote that so that programmers would understand it.
So, any ideas? Thanks a lot!
#5
https://www.ebay.com/itm/Mazda-Apple...4AAOSwE~pdDQr4
#6
Hi, yes I flashed the most current available software and then installed the replacement USB hardware that is located in the center council.
https://www.ebay.com/itm/Mazda-Apple...4AAOSwE~pdDQr4
https://www.ebay.com/itm/Mazda-Apple...4AAOSwE~pdDQr4
#8
If you flashed the software , how would the previous software/ settings have anything to do with what it happening to the radio now? (After the flash -being a rental ) Just trying to understand this ..
#9
So basically the infotainment system was acting exactly the same both before flashing and after flashing and before the hardware upgrade and after the hardware upgrade. So I am assuming that whatever was blocking the access is still blocking it as it seems to have nothing to do with either the 59.* software nor the 70.* software. Make snese?