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  • Technical Service Bulletins (TSBs)

2023 MAZDA CX-5 Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration


  • ENGINE

    RECORD_ID: 5028826

    NHTSA Item Number: 11011133

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: 01-005-24c

    Date Posted: Nov 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 5028869

    NHTSA Item Number: 11011137

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SSPD8 Owner Letter

    Date Posted: Nov 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm

  • UNKNOWN OR OTHER

    RECORD_ID: 5028898

    NHTSA Item Number: 11011138

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SA-017-24c

    Date Posted: Nov 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Infotainment Center Display

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl

  • ELECTRICAL SYSTEM

    RECORD_ID: 5028956

    NHTSA Item Number: 11011140

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SA-070-24a

    Date Posted: Nov 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Telematics Control

    Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.

  • UNKNOWN OR OTHER

    RECORD_ID: 5029003

    NHTSA Item Number: 11011141

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SA-081-24

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Interior Trim

    Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

  • EXTERIOR LIGHTING

    RECORD_ID: 5026707

    NHTSA Item Number: 11010990

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2024

    Bulletin Number: 09-047-24

    Date Posted: Nov 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance

  • SERVICE BRAKES

    RECORD_ID: 4990321

    NHTSA Item Number: 11009644

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-016-24c

    Date Posted: Oct 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • ENGINE

    RECORD_ID: 4990384

    NHTSA Item Number: 11009647

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-073-24a

    Date Posted: Oct 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Hotline and

  • POWER TRAIN

    RECORD_ID: 4990477

    NHTSA Item Number: 11009654

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-079-24

    Date Posted: Oct 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Automatic Transaxle

    Summary: The SKYACTIV-DRIVE FW6A-EL AT uses ?Automatic Transmission Fluid (ATF) Type: FZ?. Only use ?ATF-FZ? to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f

  • ELECTRICAL SYSTEM

    RECORD_ID: 4990483

    NHTSA Item Number: 11009655

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-031-24a

    Date Posted: Oct 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Battery

    Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea

  • ENGINE

    RECORD_ID: 4990560

    NHTSA Item Number: 11009664

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SSPD8 Dealer Letter

    Date Posted: Oct 31, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are

  • ENGINE

    RECORD_ID: 4990601

    NHTSA Item Number: 11009665

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SSPD8 Repair

    Date Posted: Oct 31, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are

  • POWER TRAIN

    RECORD_ID: 4990223

    NHTSA Item Number: 11009628

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 05-006-24

    Date Posted: Oct 3, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce

  • POWER TRAIN

    RECORD_ID: 4990228

    NHTSA Item Number: 11009629

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 05-006-24a

    Date Posted: Oct 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce

  • POWER TRAIN

    RECORD_ID: 4990233

    NHTSA Item Number: 11009630

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 05-006-24b

    Date Posted: Oct 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce

  • STRUCTURE: BODY

    RECORD_ID: 4990246

    NHTSA Item Number: 11009634

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 09-022-24b

    Date Posted: Oct 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket

  • STRUCTURE: BODY

    RECORD_ID: 4990274

    NHTSA Item Number: 11009639

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 09-046-24

    Date Posted: Oct 25, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Paint

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945243

    NHTSA Item Number: 11008568

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: 09-001-24g

    Date Posted: Sep 25, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000: 04-TCU (Telematics communication unit internal malfunction) s

  • UNKNOWN OR OTHER

    RECORD_ID: 4945340

    NHTSA Item Number: 11008571

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-006-24c

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945341

    NHTSA Item Number: 11008571

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-006-24c

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • ENGINE

    RECORD_ID: 4945414

    NHTSA Item Number: 11008573

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-017-24b

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl

  • EXTERIOR LIGHTING

    RECORD_ID: 4945415

    NHTSA Item Number: 11008573

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-017-24b

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945416

    NHTSA Item Number: 11008573

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-017-24b

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl

  • UNKNOWN OR OTHER

    RECORD_ID: 4945483

    NHTSA Item Number: 11008574

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-064-24

    Date Posted: Sep 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945484

    NHTSA Item Number: 11008574

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-064-24

    Date Posted: Sep 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945513

    NHTSA Item Number: 11008575

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-065-24

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Navigation System

    Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945560

    NHTSA Item Number: 11008576

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-067-24

    Date Posted: Sep 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger symptom troubleshooting.

  • UNKNOWN OR OTHER

    RECORD_ID: 4945632

    NHTSA Item Number: 11008577

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-068-24

    Date Posted: Sep 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945663

    NHTSA Item Number: 11008578

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-070-24

    Date Posted: Sep 13, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945680

    NHTSA Item Number: 11008579

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-009-24c

    Date Posted: Sep 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)

  • ELECTRICAL SYSTEM

    RECORD_ID: 4945700

    NHTSA Item Number: 11008580

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-009-24d

    Date Posted: Sep 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)

  • UNKNOWN OR OTHER

    RECORD_ID: 4873209

    NHTSA Item Number: 11006904

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-051-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Heater

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle Transmission in drive Foot on the brake pedal A/C OFF Audio OFF

  • UNKNOWN OR OTHER

    RECORD_ID: 4873495

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • STRUCTURE: BODY

    RECORD_ID: 4873496

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • ELECTRICAL SYSTEM

    RECORD_ID: 4873497

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • ENGINE

    RECORD_ID: 4876438

    NHTSA Item Number: 11006981

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 01-005-24b

    Date Posted: Aug 29, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • UNKNOWN OR OTHER

    RECORD_ID: 4876676

    NHTSA Item Number: 11006987

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 09-038-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Odometer

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa

  • ELECTRICAL SYSTEM

    RECORD_ID: 4876677

    NHTSA Item Number: 11006987

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 09-038-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Odometer

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa

  • ELECTRICAL SYSTEM

    RECORD_ID: 4877053

    NHTSA Item Number: 11006995

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-006-24b

    Date Posted: Aug 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • UNKNOWN OR OTHER

    RECORD_ID: 4877102

    NHTSA Item Number: 11006995

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-006-24b

    Date Posted: Aug 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • SERVICE BRAKES

    RECORD_ID: 4877330

    NHTSA Item Number: 11007009

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-016-24b

    Date Posted: Aug 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • ENGINE

    RECORD_ID: 4877388

    NHTSA Item Number: 11007010

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-052-24

    Date Posted: Aug 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is

  • POWER TRAIN

    RECORD_ID: 4877389

    NHTSA Item Number: 11007010

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-052-24

    Date Posted: Aug 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is

  • UNKNOWN OR OTHER

    RECORD_ID: 4877589

    NHTSA Item Number: 11007013

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-053-24

    Date Posted: Aug 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Keys

    Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  • STRUCTURE: BODY

    RECORD_ID: 4877652

    NHTSA Item Number: 11007018

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-056-24

    Date Posted: Aug 13, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Interior Trim

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t

  • ENGINE

    RECORD_ID: 4878081

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • UNKNOWN OR OTHER

    RECORD_ID: 4878082

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ELECTRICAL SYSTEM

    RECORD_ID: 4878083

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • STRUCTURE: BODY

    RECORD_ID: 4878195

    NHTSA Item Number: 11007022

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-058-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Exterior Trim

    Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • STEERING

    RECORD_ID: 4878365

    NHTSA Item Number: 11007027

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-060-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4878459

    NHTSA Item Number: 11007029

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-062-24

    Date Posted: Aug 26, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: For improvement of electrical diagnosis, the SKYACTIV? Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV? vehicles and compare suspect terminal drag

  • UNKNOWN OR OTHER

    RECORD_ID: 4825554

    NHTSA Item Number: 11005671

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2024

    Bulletin Number: SA-011-24b

    Date Posted: Jul 29, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Scheduled maintenance

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per

  • SERVICE BRAKES

    RECORD_ID: 4821755

    NHTSA Item Number: 11005528

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 04-003-24

    Date Posted: Jul 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • ELECTRICAL SYSTEM

    RECORD_ID: 4821804

    NHTSA Item Number: 11005538

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 09-001-24e

    Date Posted: Jul 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Telematics communications

    Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat

  • STRUCTURE: BODY

    RECORD_ID: 4821853

    NHTSA Item Number: 11005549

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 09-022-24a

    Date Posted: Jul 25, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket

  • ELECTRICAL SYSTEM

    RECORD_ID: 4821861

    NHTSA Item Number: 11005549

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 09-022-24a

    Date Posted: Jul 25, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket

  • SEATS

    RECORD_ID: 4821930

    NHTSA Item Number: 11005551

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 09-036-24

    Date Posted: Jul 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first pres

  • ENGINE

    RECORD_ID: 4781236

    NHTSA Item Number: 11003349

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24

    Date Posted: Jun 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781268

    NHTSA Item Number: 11003350

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24a

    Date Posted: Jun 28, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781297

    NHTSA Item Number: 11003351

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24 Dlr Ltr

    Date Posted: Jun 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781315

    NHTSA Item Number: 11003353

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-008-24

    Date Posted: Jun 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Lubrication System

    Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  • UNKNOWN OR OTHER

    RECORD_ID: 4781348

    NHTSA Item Number: 11003354

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 09-001-24d

    Date Posted: Jun 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat

  • ELECTRICAL SYSTEM

    RECORD_ID: 4781349

    NHTSA Item Number: 11003354

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 09-001-24d

    Date Posted: Jun 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat

  • ELECTRICAL SYSTEM

    RECORD_ID: 4781386

    NHTSA Item Number: 11003357

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 09-030-24

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Audio System

    Summary: Some customers may experience the following symptoms: No sound from some audio sources (AM, FM, SiriusXM?) after turning the ignition on. Radio station selection (AM, FM, SiriusXM?) changes unintentionally after turning the ignition on. Audio source cannot

  • ENGINE

    RECORD_ID: 4781405

    NHTSA Item Number: 11003358

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: PF-24-09

    Date Posted: Jun 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: A new repair procedure has been developed to address DTC P0126: 00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replac

  • ELECTRICAL SYSTEM

    RECORD_ID: 4781421

    NHTSA Item Number: 11003361

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-038-24

    Date Posted: Jun 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F: 01 (TCU - Tel antenna No. 1 malfunction) stored.

  • UNKNOWN OR OTHER

    RECORD_ID: 4781462

    NHTSA Item Number: 11003395

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-009-24b

    Date Posted: Jun 29, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Mazda Connected Services - Frequently Asked Questions (FAQ)

  • SERVICE BRAKES

    RECORD_ID: 4781468

    NHTSA Item Number: 11003396

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-016-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • WHEELS

    RECORD_ID: 4781609

    NHTSA Item Number: 11003397

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-022-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • UNKNOWN OR OTHER

    RECORD_ID: 4781742

    NHTSA Item Number: 11003398

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-011-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per

  • ENGINE

    RECORD_ID: 4718989

    NHTSA Item Number: 11000775

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-035-24

    Date Posted: Jun 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne

  • STRUCTURE: BODY

    RECORD_ID: 4719049

    NHTSA Item Number: 11000778

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-036-24

    Date Posted: Jun 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Monitor

    Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause

  • ELECTRICAL SYSTEM

    RECORD_ID: 4719079

    NHTSA Item Number: 11000782

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-031-24

    Date Posted: May 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Battery

    Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea

  • ELECTRICAL SYSTEM

    RECORD_ID: 4719126

    NHTSA Item Number: 11000785

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-032-24

    Date Posted: May 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Battery

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4694970

    NHTSA Item Number: 10254186

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-024-24

    Date Posted: Apr 19, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and o

  • UNKNOWN OR OTHER

    RECORD_ID: 4695170

    NHTSA Item Number: 10254189

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: 09-001-24c

    Date Posted: Apr 26, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • EXTERIOR LIGHTING

    RECORD_ID: 4695205

    NHTSA Item Number: 10254190

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-017-24a

    Date Posted: Apr 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4695213

    NHTSA Item Number: 10254190

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-017-24a

    Date Posted: Apr 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4695249

    NHTSA Item Number: 10254190

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-017-24a

    Date Posted: Apr 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • WHEELS

    RECORD_ID: 4695319

    NHTSA Item Number: 10254191

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-022-24

    Date Posted: Apr 10, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • ELECTRICAL SYSTEM

    RECORD_ID: 4690900

    NHTSA Item Number: 10254088

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2024

    Bulletin Number: 09-022-24

    Date Posted: Apr 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4690902

    NHTSA Item Number: 10254088

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2024

    Bulletin Number: 09-022-24

    Date Posted: Apr 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4646739

    NHTSA Item Number: 10252503

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: 09-001-24b

    Date Posted: Mar 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • POWER TRAIN

    RECORD_ID: 4646849

    NHTSA Item Number: 10252507

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: PF-24-03

    Date Posted: Mar 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4646879

    NHTSA Item Number: 10252508

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-016-24

    Date Posted: Mar 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • EQUIPMENT

    RECORD_ID: 4646924

    NHTSA Item Number: 10252509

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-017-24

    Date Posted: Mar 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4646962

    NHTSA Item Number: 10252509

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-017-24

    Date Posted: Mar 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4647003

    NHTSA Item Number: 10252509

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-017-24

    Date Posted: Mar 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /

  • ELECTRICAL SYSTEM

    RECORD_ID: 4647006

    NHTSA Item Number: 10252509

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-017-24

    Date Posted: Mar 14, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4613515

    NHTSA Item Number: 10251361

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: 09-001-24a

    Date Posted: Feb 13, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4613552

    NHTSA Item Number: 10251363

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: 09-006-24

    Date Posted: Feb 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc

  • STRUCTURE: BODY: HATCHBACK/LIFTGATE

    RECORD_ID: 4613560

    NHTSA Item Number: 10251363

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: 09-006-24

    Date Posted: Feb 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc

  • WHEELS

    RECORD_ID: 4613809

    NHTSA Item Number: 10251369

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-013-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • SUSPENSION

    RECORD_ID: 4613836

    NHTSA Item Number: 10251369

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-013-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • TIRES

    RECORD_ID: 4613844

    NHTSA Item Number: 10251369

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-013-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: TIRES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • WHEELS

    RECORD_ID: 4613864

    NHTSA Item Number: 10251370

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-014-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable

  • TIRES

    RECORD_ID: 4613873

    NHTSA Item Number: 10251370

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-014-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: TIRES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable

  • TIRES: SIDEWALL

    RECORD_ID: 4613884

    NHTSA Item Number: 10251370

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-014-24

    Date Posted: Feb 16, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: TIRES: SIDEWALL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable

  • ELECTRICAL SYSTEM

    RECORD_ID: 4614003

    NHTSA Item Number: 10251373

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-006-24

    Date Posted: Feb 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4614014

    NHTSA Item Number: 10251373

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-006-24

    Date Posted: Feb 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • POWER TRAIN

    RECORD_ID: 4614275

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • STEERING

    RECORD_ID: 4614419

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4614580

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • TIRES

    RECORD_ID: 4614635

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: TIRES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • WHEELS

    RECORD_ID: 4614791

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4615246

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4615295

    NHTSA Item Number: 10251390

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24

    Date Posted: Feb 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4615325

    NHTSA Item Number: 10251390

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24

    Date Posted: Feb 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • EQUIPMENT

    RECORD_ID: 4615360

    NHTSA Item Number: 10251390

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24

    Date Posted: Feb 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • ELECTRICAL SYSTEM

    RECORD_ID: 4615372

    NHTSA Item Number: 10251390

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24

    Date Posted: Feb 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4615425

    NHTSA Item Number: 10251391

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24a

    Date Posted: Feb 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • ELECTRICAL SYSTEM

    RECORD_ID: 4615427

    NHTSA Item Number: 10251391

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24a

    Date Posted: Feb 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4615459

    NHTSA Item Number: 10251391

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24a

    Date Posted: Feb 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • EQUIPMENT

    RECORD_ID: 4615479

    NHTSA Item Number: 10251391

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-009-24a

    Date Posted: Feb 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI

  • STEERING

    RECORD_ID: 4564564

    NHTSA Item Number: 10249497

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2024

    Bulletin Number: 06-001-24

    Date Posted: Jan 23, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening tor

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4564570

    NHTSA Item Number: 10249499

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2024

    Bulletin Number: 09-001-24

    Date Posted: Jan 10, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • ELECTRICAL SYSTEM

    RECORD_ID: 4564576

    NHTSA Item Number: 10249499

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2024

    Bulletin Number: 09-001-24

    Date Posted: Jan 10, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • UNKNOWN OR OTHER

    RECORD_ID: 4564584

    NHTSA Item Number: 10249499

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2024

    Bulletin Number: 09-001-24

    Date Posted: Jan 10, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun

  • STEERING

    RECORD_ID: 4531399

    NHTSA Item Number: 10248384

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 06-004-23b

    Date Posted: Dec 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 4531473

    NHTSA Item Number: 10248387

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-015-23e

    Date Posted: Dec 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI

  • ELECTRICAL SYSTEM

    RECORD_ID: 4531479

    NHTSA Item Number: 10248387

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-015-23e

    Date Posted: Dec 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI

  • ELECTRICAL SYSTEM

    RECORD_ID: 4531486

    NHTSA Item Number: 10248388

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-021-23b

    Date Posted: Dec 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger symptom troubleshooting

  • EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

    RECORD_ID: 4531514

    NHTSA Item Number: 10248388

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-021-23b

    Date Posted: Dec 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger symptom troubleshooting

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4531546

    NHTSA Item Number: 10248389

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-025-23a

    Date Posted: Dec 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D

  • ELECTRICAL SYSTEM

    RECORD_ID: 4531558

    NHTSA Item Number: 10248389

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-025-23a

    Date Posted: Dec 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D

  • STRUCTURE

    RECORD_ID: 4531570

    NHTSA Item Number: 10248390

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-082-23

    Date Posted: Dec 8, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  • STEERING

    RECORD_ID: 4531589

    NHTSA Item Number: 10248390

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-082-23

    Date Posted: Dec 8, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4531623

    NHTSA Item Number: 10248392

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-081-23

    Date Posted: Dec 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4531654

    NHTSA Item Number: 10248393

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 01-005-23a

    Date Posted: Dec 20, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator

  • ELECTRICAL SYSTEM

    RECORD_ID: 4531678

    NHTSA Item Number: 10248394

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 09-001-23a

    Date Posted: Dec 18, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit an ???In Vehicle Network Malfunction??? message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This

  • EQUIPMENT

    RECORD_ID: 4531691

    NHTSA Item Number: 10248394

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 09-001-23a

    Date Posted: Dec 18, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit an ???In Vehicle Network Malfunction??? message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This

  • VISIBILITY

    RECORD_ID: 4531184

    NHTSA Item Number: 10248348

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2024

    Bulletin Number: SA-079-23

    Date Posted: Dec 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4531198

    NHTSA Item Number: 10248348

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2024

    Bulletin Number: SA-079-23

    Date Posted: Dec 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.

  • EQUIPMENT

    RECORD_ID: 4466913

    NHTSA Item Number: 10246121

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 01-007-23a

    Date Posted: Nov 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ELECTRICAL SYSTEM

    RECORD_ID: 4466935

    NHTSA Item Number: 10246121

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 01-007-23a

    Date Posted: Nov 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • POWER TRAIN

    RECORD_ID: 4467027

    NHTSA Item Number: 10246127

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 05-005-23a

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th

  • SEATS

    RECORD_ID: 4467089

    NHTSA Item Number: 10246133

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-007-23c

    Date Posted: Nov 20, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4467282

    NHTSA Item Number: 10246147

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-039-23

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft

  • ELECTRICAL SYSTEM

    RECORD_ID: 4467295

    NHTSA Item Number: 10246147

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-039-23

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

    RECORD_ID: 4467300

    NHTSA Item Number: 10246147

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-039-23

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft

  • EXTERIOR LIGHTING

    RECORD_ID: 4469311

    NHTSA Item Number: 10246208

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-041-23

    Date Posted: Nov 27, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance

  • ELECTRICAL SYSTEM

    RECORD_ID: 4469352

    NHTSA Item Number: 10246210

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: SA-027-23c

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4469353

    NHTSA Item Number: 10246210

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: SA-027-23c

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.

  • UNKNOWN OR OTHER

    RECORD_ID: 4469370

    NHTSA Item Number: 10246210

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: SA-027-23c

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4424338

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4424390

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4424413

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 4423771

    NHTSA Item Number: 10244665

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: SA-042-23a

    Date Posted: Oct 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4423799

    NHTSA Item Number: 10244669

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: SA-009-23i

    Date Posted: Oct 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4423820

    NHTSA Item Number: 10244669

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: SA-009-23i

    Date Posted: Oct 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • SUSPENSION

    RECORD_ID: 4423856

    NHTSA Item Number: 10244671

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: 02-003-23

    Date Posted: Oct 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • POWER TRAIN

    RECORD_ID: 4423889

    NHTSA Item Number: 10244672

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: 05-005-23

    Date Posted: Oct 31, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th

  • EXTERIOR LIGHTING

    RECORD_ID: 4423919

    NHTSA Item Number: 10244674

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: 09-015-23c

    Date Posted: Oct 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man

  • EQUIPMENT

    RECORD_ID: 4370759

    NHTSA Item Number: 10243559

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: PF-23-09

    Date Posted: Sep 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a de

  • SERVICE BRAKES

    RECORD_ID: 4371132

    NHTSA Item Number: 10243568

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-003-23a

    Date Posted: Sep 15, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better

  • VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    RECORD_ID: 4371180

    NHTSA Item Number: 10243569

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-039-23a

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • STRUCTURE

    RECORD_ID: 4371266

    NHTSA Item Number: 10243569

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-039-23a

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • SERVICE BRAKES

    RECORD_ID: 4370662

    NHTSA Item Number: 10243545

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2023

    Bulletin Number: 04-001-23b

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4319552

    NHTSA Item Number: 10241633

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23g

    Date Posted: Aug 15, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EXTERIOR LIGHTING

    RECORD_ID: 4319557

    NHTSA Item Number: 10241633

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23g

    Date Posted: Aug 15, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4319581

    NHTSA Item Number: 10241633

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23g

    Date Posted: Aug 15, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4319610

    NHTSA Item Number: 10241634

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23h

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EXTERIOR LIGHTING

    RECORD_ID: 4319664

    NHTSA Item Number: 10241634

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23h

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4319670

    NHTSA Item Number: 10241634

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-009-23h

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • ELECTRICAL SYSTEM

    RECORD_ID: 4319680

    NHTSA Item Number: 10241635

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-021-23a

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger Symptom Troubleshooting

  • ELECTRICAL SYSTEM

    RECORD_ID: 4319707

    NHTSA Item Number: 10241636

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-021-23b

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger Symptom Troubleshooting

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4319749

    NHTSA Item Number: 10241637

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-050-23

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • EXTERIOR LIGHTING

    RECORD_ID: 4319187

    NHTSA Item Number: 10241609

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2023

    Bulletin Number: 09-015-23b

    Date Posted: Aug 29, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4319206

    NHTSA Item Number: 10241612

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2023

    Bulletin Number: SA-037-23a

    Date Posted: Aug 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4298448

    NHTSA Item Number: 10240484

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-009-23F

    Date Posted: Jul 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4298471

    NHTSA Item Number: 10240484

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-009-23F

    Date Posted: Jul 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4298489

    NHTSA Item Number: 10240484

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-009-23F

    Date Posted: Jul 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • EXTERIOR LIGHTING

    RECORD_ID: 4298507

    NHTSA Item Number: 10240484

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-009-23F

    Date Posted: Jul 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • SEATS

    RECORD_ID: 4298526

    NHTSA Item Number: 10240489

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-040-23

    Date Posted: Jul 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.

  • SUSPENSION

    RECORD_ID: 4298533

    NHTSA Item Number: 10240492

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-044-23

    Date Posted: Jul 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a turn. NOTE: For M

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 4298549

    NHTSA Item Number: 10240494

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-042-23

    Date Posted: Jul 21, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4298573

    NHTSA Item Number: 10240495

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-027-23b

    Date Posted: Jul 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".

  • STRUCTURE

    RECORD_ID: 4298617

    NHTSA Item Number: 10240496

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-039-23

    Date Posted: Jul 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • EXTERIOR LIGHTING

    RECORD_ID: 4294509

    NHTSA Item Number: 10240392

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 3, 2023

    Bulletin Number: 09-015-23a

    Date Posted: Jul 26, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man

  • TIRES

    RECORD_ID: 4250911

    NHTSA Item Number: 10238680

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-008-23a

    Date Posted: Jun 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: TIRES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • WHEELS

    RECORD_ID: 4250927

    NHTSA Item Number: 10238680

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-008-23a

    Date Posted: Jun 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • STRUCTURE

    RECORD_ID: 4250936

    NHTSA Item Number: 10238681

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-009-23e

    Date Posted: Jun 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4250952

    NHTSA Item Number: 10238681

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-009-23e

    Date Posted: Jun 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4250974

    NHTSA Item Number: 10238681

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-009-23e

    Date Posted: Jun 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • EXTERIOR LIGHTING

    RECORD_ID: 4250980

    NHTSA Item Number: 10238681

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-009-23e

    Date Posted: Jun 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4251042

    NHTSA Item Number: 10238689

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-015-23d

    Date Posted: Jun 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Connected Services, Frequently Asked Questions (FAQ)

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4251047

    NHTSA Item Number: 10238689

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-015-23d

    Date Posted: Jun 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Connected Services, Frequently Asked Questions (FAQ)

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4251108

    NHTSA Item Number: 10238692

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-027-23a

    Date Posted: Jun 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)

  • ELECTRICAL SYSTEM

    RECORD_ID: 4251110

    NHTSA Item Number: 10238692

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-027-23a

    Date Posted: Jun 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4251156

    NHTSA Item Number: 10238695

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-035-23

    Date Posted: Jun 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  • STRUCTURE

    RECORD_ID: 4251227

    NHTSA Item Number: 10238697

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-036-23

    Date Posted: Jun 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove

  • EQUIPMENT

    RECORD_ID: 4251266

    NHTSA Item Number: 10238697

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-036-23

    Date Posted: Jun 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4251345

    NHTSA Item Number: 10238700

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-037-23

    Date Posted: Jun 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214399

    NHTSA Item Number: 10237197

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 01-007-23

    Date Posted: May 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 4214464

    NHTSA Item Number: 10237197

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 01-007-23

    Date Posted: May 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 4214624

    NHTSA Item Number: 10237208

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-005-23a

    Date Posted: May 31, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214657

    NHTSA Item Number: 10237208

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-005-23a

    Date Posted: May 31, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4214662

    NHTSA Item Number: 10237209

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-009-23d

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4214663

    NHTSA Item Number: 10237209

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-009-23d

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214688

    NHTSA Item Number: 10237209

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-009-23d

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214747

    NHTSA Item Number: 10237210

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-015-23c

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ)

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4214764

    NHTSA Item Number: 10237210

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-015-23c

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ)

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 4214770

    NHTSA Item Number: 10237210

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-015-23c

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Frequently Asked Questions (FAQ)

  • WHEELS

    RECORD_ID: 4214828

    NHTSA Item Number: 10237215

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-031-23

    Date Posted: May 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214981

    NHTSA Item Number: 10237216

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-032-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4214991

    NHTSA Item Number: 10237216

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-032-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ELECTRICAL SYSTEM

    RECORD_ID: 4215092

    NHTSA Item Number: 10237217

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-033-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4184003

    NHTSA Item Number: 10235696

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2023

    Bulletin Number: SA-021-23

    Date Posted: Apr 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Qi Wireless Charger symptom troubleshooting

  • ELECTRICAL SYSTEM

    RECORD_ID: 4184315

    NHTSA Item Number: 10235699

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2023

    Bulletin Number: SA-027-23

    Date Posted: Apr 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In-Vehicle Network Malfunction error message. DTC U3000: 04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4184357

    NHTSA Item Number: 10235702

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2023

    Bulletin Number: SA-026-23

    Date Posted: Apr 25, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and o

  • ELECTRICAL SYSTEM

    RECORD_ID: 4184383

    NHTSA Item Number: 10235705

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2023

    Bulletin Number: SA-018-23a

    Date Posted: Apr 4, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4180266

    NHTSA Item Number: 10235576

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-009-23c

    Date Posted: Apr 25, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4180301

    NHTSA Item Number: 10235576

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-009-23c

    Date Posted: Apr 25, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4180309

    NHTSA Item Number: 10235576

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-009-23c

    Date Posted: Apr 25, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 4180336

    NHTSA Item Number: 10235579

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-015-23b

    Date Posted: Apr 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda Connected Services - Frequently Asked Questions (FQA)

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4172502

    NHTSA Item Number: 10235413

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 01-006-23

    Date Posted: Apr 26, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  • SEATS

    RECORD_ID: 4172563

    NHTSA Item Number: 10235415

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 09-007-23a

    Date Posted: Apr 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  • EXTERIOR LIGHTING

    RECORD_ID: 4172594

    NHTSA Item Number: 10235418

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 09-019-23

    Date Posted: Apr 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4114589

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EXTERIOR LIGHTING

    RECORD_ID: 4114590

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4114601

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4114614

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EXTERIOR LIGHTING

    RECORD_ID: 4114616

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4114625

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4114639

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4114642

    NHTSA Item Number: 10233562

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23a

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un

  • EXTERIOR LIGHTING

    RECORD_ID: 4114654

    NHTSA Item Number: 10233564

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-013-23

    Date Posted: Mar 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 4117342

    NHTSA Item Number: 10233669

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-016-23

    Date Posted: Mar 21, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 4117359

    NHTSA Item Number: 10233669

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-016-23

    Date Posted: Mar 21, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 4117419

    NHTSA Item Number: 10233674

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-015-23

    Date Posted: Mar 10, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)

  • EXTERIOR LIGHTING

    RECORD_ID: 4117525

    NHTSA Item Number: 10233683

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23b

    Date Posted: Mar 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4117546

    NHTSA Item Number: 10233683

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23b

    Date Posted: Mar 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4117553

    NHTSA Item Number: 10233683

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-009-23b

    Date Posted: Mar 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /

  • ELECTRICAL SYSTEM

    RECORD_ID: 4117582

    NHTSA Item Number: 10233685

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-018-23

    Date Posted: Mar 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de

  • ELECTRICAL SYSTEM

    RECORD_ID: 4117583

    NHTSA Item Number: 10233685

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-018-23

    Date Posted: Mar 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de

  • VISIBILITY

    RECORD_ID: 4118099

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • VISIBILITY

    RECORD_ID: 4118148

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    RECORD_ID: 4118154

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    RECORD_ID: 4118216

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • SEATS

    RECORD_ID: 4091255

    NHTSA Item Number: 10232402

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2023

    Bulletin Number: 09-007-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4080689

    NHTSA Item Number: 10232276

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 04-001-23a

    Date Posted: Feb 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4080691

    NHTSA Item Number: 10232276

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 04-001-23a

    Date Posted: Feb 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • SEATS

    RECORD_ID: 4080749

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 4080751

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4080754

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEATS

    RECORD_ID: 4080758

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4080767

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEAT BELTS: STATUS INDICATOR SWITCH

    RECORD_ID: 4080769

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEAT BELTS: STATUS INDICATOR SWITCH

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEAT BELTS

    RECORD_ID: 4080774

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEAT BELTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEAT BELTS

    RECORD_ID: 4080778

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEAT BELTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 4080783

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEAT BELTS: STATUS INDICATOR SWITCH

    RECORD_ID: 4080785

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEAT BELTS: STATUS INDICATOR SWITCH

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    RECORD_ID: 4087893

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM

    RECORD_ID: 4087941

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    RECORD_ID: 4088170

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088300

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088360

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4088386

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088408

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4088424

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • STEERING

    RECORD_ID: 4088465

    NHTSA Item Number: 10232302

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-008-23

    Date Posted: Feb 2, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • WHEELS

    RECORD_ID: 4088475

    NHTSA Item Number: 10232302

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-008-23

    Date Posted: Feb 2, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4088499

    NHTSA Item Number: 10232303

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-009-23

    Date Posted: Feb 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4088534

    NHTSA Item Number: 10232303

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-009-23

    Date Posted: Feb 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088539

    NHTSA Item Number: 10232303

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-009-23

    Date Posted: Feb 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights

  • EXTERIOR LIGHTING

    RECORD_ID: 4088543

    NHTSA Item Number: 10232303

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-009-23

    Date Posted: Feb 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4088601

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088606

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • EXTERIOR LIGHTING

    RECORD_ID: 4088628

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • EXTERIOR LIGHTING

    RECORD_ID: 4088640

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088646

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • VISIBILITY

    RECORD_ID: 4088679

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • VISIBILITY

    RECORD_ID: 4088680

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4088686

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4088702

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4088720

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • SEATS

    RECORD_ID: 4088760

    NHTSA Item Number: 10232306

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: DRW52

    Date Posted: Feb 21, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On certain CX-5 vehicles, the rear seat center headrest may have surface-only cosmetic damage (scratch/tear/dent) due to an inappropriate assembly process. There are 118 subject vehicles in this campaign and the damage rate is expected to be 6-12 total veh

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4043631

    NHTSA Item Number: 10230865

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: RF-23-01

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

  • SERVICE BRAKES

    RECORD_ID: 4043869

    NHTSA Item Number: 10230875

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-003/23

    Date Posted: Jan 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • ELECTRICAL SYSTEM

    RECORD_ID: 4043922

    NHTSA Item Number: 10230878

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-005/22

    Date Posted: Jan 19, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4043943

    NHTSA Item Number: 10230880

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-006/23

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect -

  • ELECTRICAL SYSTEM

    RECORD_ID: 4044082

    NHTSA Item Number: 10230894

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: 09-001-23

    Date Posted: Jan 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit DTC U3000: 04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is cause

  • STRUCTURE

    RECORD_ID: 4044186

    NHTSA Item Number: 10230902

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: 09-006-23

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  • ELECTRICAL SYSTEM

    RECORD_ID: 4044762

    NHTSA Item Number: 10230906

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: 16-002-23

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4005129

    NHTSA Item Number: 10228648

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: MT-004-22

    Date Posted: Dec 1, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4005183

    NHTSA Item Number: 10228650

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-004-22g

    Date Posted: Dec 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • EQUIPMENT

    RECORD_ID: 4005211

    NHTSA Item Number: 10228651

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-016-22a

    Date Posted: Dec 7, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  • ELECTRICAL SYSTEM

    RECORD_ID: 4005271

    NHTSA Item Number: 10228652

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-017-22d

    Date Posted: Dec 13, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock /

  • ELECTRICAL SYSTEM

    RECORD_ID: 4005284

    NHTSA Item Number: 10228653

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-019-22c

    Date Posted: Dec 13, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)

  • VISIBILITY: GLASS, SIDE/REAR

    RECORD_ID: 4005305

    NHTSA Item Number: 10228655

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-045-22a

    Date Posted: Dec 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: VISIBILITY: GLASS, SIDE/REAR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the

  • EQUIPMENT

    RECORD_ID: 4005310

    NHTSA Item Number: 10228655

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-045-22a

    Date Posted: Dec 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4005333

    NHTSA Item Number: 10228657

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-078-22

    Date Posted: Dec 20, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • SUSPENSION

    RECORD_ID: 3963697

    NHTSA Item Number: 10226814

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 02-004-22a

    Date Posted: Nov 18, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • SERVICE BRAKES

    RECORD_ID: 3964069

    NHTSA Item Number: 10226825

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 04-004-22

    Date Posted: Nov 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • ELECTRICAL SYSTEM

    RECORD_ID: 3964135

    NHTSA Item Number: 10226834

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 09-018-22b

    Date Posted: Nov 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the

  • ELECTRICAL SYSTEM

    RECORD_ID: 3964980

    NHTSA Item Number: 10226895

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 15-002-22a

    Date Posted: Nov 3, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is fla

  • ELECTRICAL SYSTEM

    RECORD_ID: 3965539

    NHTSA Item Number: 10226924

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-075-22

    Date Posted: Nov 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ELECTRICAL SYSTEM

    RECORD_ID: 3947491

    NHTSA Item Number: 10225720

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-004-22f

    Date Posted: Oct 4, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  • STRUCTURE

    RECORD_ID: 3947570

    NHTSA Item Number: 10225724

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-008-22a

    Date Posted: Oct 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3947713

    NHTSA Item Number: 10225727

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-017-22c

    Date Posted: Oct 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / U

  • EQUIPMENT

    RECORD_ID: 3947789

    NHTSA Item Number: 10225730

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-019-22b

    Date Posted: Oct 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda Connected Services Frequently Asked Questions (FAQs)

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3948243

    NHTSA Item Number: 10225751

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-065-22

    Date Posted: Oct 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coola

  • ELECTRICAL SYSTEM

    RECORD_ID: 3948392

    NHTSA Item Number: 10225761

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-066-22

    Date Posted: Oct 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicle

  • ELECTRICAL SYSTEM

    RECORD_ID: 3948459

    NHTSA Item Number: 10225763

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-067-22

    Date Posted: Oct 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensi

  • POWER TRAIN

    RECORD_ID: 3948593

    NHTSA Item Number: 10225767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-068-22

    Date Posted: Oct 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less fricti

  • ELECTRICAL SYSTEM

    RECORD_ID: 3874226

    NHTSA Item Number: 10222563

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 6, 2022

    Bulletin Number: SA-061-22

    Date Posted: Sep 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2023

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates vehicle on the opposite side. - i-ACTIVSENSE indicator ring will not turn g

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