Recalls
Technical Service Bulletins (TSBs)

2023 MAZDA CX-5 Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration

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ENGINE

RECORD_ID: 5028825
NHTSA Item Number: 11011133
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: 01-005-24c
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 5028881
NHTSA Item Number: 11011137
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SSPD8 Owner Letter
Date Posted: Nov 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm
UNKNOWN OR OTHER

RECORD_ID: 5028907
NHTSA Item Number: 11011138
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-017-24c
Date Posted: Nov 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Infotainment Center Display
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 5028950
NHTSA Item Number: 11011140
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-070-24a
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics Control
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
UNKNOWN OR OTHER

RECORD_ID: 5028998
NHTSA Item Number: 11011141
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-081-24
Date Posted: Nov 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
EXTERIOR LIGHTING

RECORD_ID: 5026708
NHTSA Item Number: 11010990
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2024
Bulletin Number: 09-047-24
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance
SERVICE BRAKES

RECORD_ID: 4990343
NHTSA Item Number: 11009644
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-016-24c
Date Posted: Oct 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ENGINE

RECORD_ID: 4990387
NHTSA Item Number: 11009647
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-073-24a
Date Posted: Oct 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Hotline and
POWER TRAIN

RECORD_ID: 4990449
NHTSA Item Number: 11009654
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-079-24
Date Posted: Oct 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transaxle
Summary: The SKYACTIV-DRIVE FW6A-EL AT uses â€œAutomatic Transmission Fluid (ATF) Type: FZâ€. Only use â€œATF-FZâ€ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f
ELECTRICAL SYSTEM

RECORD_ID: 4990480
NHTSA Item Number: 11009655
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-031-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
ENGINE

RECORD_ID: 4990576
NHTSA Item Number: 11009664
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Dealer Letter
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
ENGINE

RECORD_ID: 4990583
NHTSA Item Number: 11009665
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Repair
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
POWER TRAIN

RECORD_ID: 4990224
NHTSA Item Number: 11009628
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24
Date Posted: Oct 3, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
POWER TRAIN

RECORD_ID: 4990227
NHTSA Item Number: 11009629
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
POWER TRAIN

RECORD_ID: 4990232
NHTSA Item Number: 11009630
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24b
Date Posted: Oct 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
STRUCTURE: BODY

RECORD_ID: 4990243
NHTSA Item Number: 11009634
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-022-24b
Date Posted: Oct 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4990287
NHTSA Item Number: 11009639
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-046-24
Date Posted: Oct 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Paint
Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and
ELECTRICAL SYSTEM

RECORD_ID: 4945235
NHTSA Item Number: 11008568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: 09-001-24g
Date Posted: Sep 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000: 04-TCU (Telematics communication unit internal malfunction) s
ELECTRICAL SYSTEM

RECORD_ID: 4945303
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4945330
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4945391
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
EXTERIOR LIGHTING

RECORD_ID: 4945392
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ENGINE

RECORD_ID: 4945393
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
UNKNOWN OR OTHER

RECORD_ID: 4945484
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945485
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945521
NHTSA Item Number: 11008575
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-065-24
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Navigation System
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ELECTRICAL SYSTEM

RECORD_ID: 4945552
NHTSA Item Number: 11008576
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-067-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting.
UNKNOWN OR OTHER

RECORD_ID: 4945635
NHTSA Item Number: 11008577
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-068-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may complain about scratches on the instrument cluster lens.
ELECTRICAL SYSTEM

RECORD_ID: 4945653
NHTSA Item Number: 11008578
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-070-24
Date Posted: Sep 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
ELECTRICAL SYSTEM

RECORD_ID: 4945696
NHTSA Item Number: 11008579
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
ELECTRICAL SYSTEM

RECORD_ID: 4945718
NHTSA Item Number: 11008580
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24d
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
UNKNOWN OR OTHER

RECORD_ID: 4873207
NHTSA Item Number: 11006904
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-051-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Heater
Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle Transmission in drive Foot on the brake pedal A/C OFF Audio OFF
UNKNOWN OR OTHER

RECORD_ID: 4873459
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
STRUCTURE: BODY

RECORD_ID: 4873460
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
ELECTRICAL SYSTEM

RECORD_ID: 4873461
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
ENGINE

RECORD_ID: 4876445
NHTSA Item Number: 11006981
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 01-005-24b
Date Posted: Aug 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ELECTRICAL SYSTEM

RECORD_ID: 4876648
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ€™s responsibility to comply with Federa
UNKNOWN OR OTHER

RECORD_ID: 4876651
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ€™s responsibility to comply with Federa
ELECTRICAL SYSTEM

RECORD_ID: 4877084
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4877085
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SERVICE BRAKES

RECORD_ID: 4877310
NHTSA Item Number: 11007009
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-016-24b
Date Posted: Aug 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ENGINE

RECORD_ID: 4877456
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
POWER TRAIN

RECORD_ID: 4877457
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
UNKNOWN OR OTHER

RECORD_ID: 4877576
NHTSA Item Number: 11007013
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-053-24
Date Posted: Aug 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Keys
Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
STRUCTURE: BODY

RECORD_ID: 4877712
NHTSA Item Number: 11007018
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-056-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t
ELECTRICAL SYSTEM

RECORD_ID: 4877816
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
UNKNOWN OR OTHER

RECORD_ID: 4877817
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ENGINE

RECORD_ID: 4877818
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
STRUCTURE: BODY

RECORD_ID: 4878259
NHTSA Item Number: 11007022
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-058-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Exterior Trim
Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
STEERING

RECORD_ID: 4878375
NHTSA Item Number: 11007027
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-060-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ELECTRICAL SYSTEM

RECORD_ID: 4878441
NHTSA Item Number: 11007029
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-062-24
Date Posted: Aug 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For improvement of electrical diagnosis, the SKYACTIVÂ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÂ® vehicles and compare suspect terminal drag
UNKNOWN OR OTHER

RECORD_ID: 4825675
NHTSA Item Number: 11005671
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2024
Bulletin Number: SA-011-24b
Date Posted: Jul 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
SERVICE BRAKES

RECORD_ID: 4821762
NHTSA Item Number: 11005528
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 04-003-24
Date Posted: Jul 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
ELECTRICAL SYSTEM

RECORD_ID: 4821812
NHTSA Item Number: 11005538
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-001-24e
Date Posted: Jul 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics communications
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
ELECTRICAL SYSTEM

RECORD_ID: 4821850
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4821855
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
SEATS

RECORD_ID: 4821900
NHTSA Item Number: 11005551
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-036-24
Date Posted: Jul 18, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first pres
ENGINE

RECORD_ID: 4781249
NHTSA Item Number: 11003349
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24
Date Posted: Jun 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 4781267
NHTSA Item Number: 11003350
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24a
Date Posted: Jun 28, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 4781293
NHTSA Item Number: 11003351
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24 Dlr Ltr
Date Posted: Jun 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 4781310
NHTSA Item Number: 11003353
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-008-24
Date Posted: Jun 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Lubrication System
Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
ELECTRICAL SYSTEM

RECORD_ID: 4781341
NHTSA Item Number: 11003354
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-001-24d
Date Posted: Jun 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
UNKNOWN OR OTHER

RECORD_ID: 4781342
NHTSA Item Number: 11003354
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-001-24d
Date Posted: Jun 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
ELECTRICAL SYSTEM

RECORD_ID: 4781385
NHTSA Item Number: 11003357
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-030-24
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Audio System
Summary: Some customers may experience the following symptoms: No sound from some audio sources (AM, FM, SiriusXMÂ®) after turning the ignition on. Radio station selection (AM, FM, SiriusXMÂ®) changes unintentionally after turning the ignition on. Audio source cannot
ENGINE

RECORD_ID: 4781408
NHTSA Item Number: 11003358
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: PF-24-09
Date Posted: Jun 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: A new repair procedure has been developed to address DTC P0126: 00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replac
ELECTRICAL SYSTEM

RECORD_ID: 4781428
NHTSA Item Number: 11003361
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-038-24
Date Posted: Jun 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F: 01 (TCU - Tel antenna No. 1 malfunction) stored.
UNKNOWN OR OTHER

RECORD_ID: 4781441
NHTSA Item Number: 11003395
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-009-24b
Date Posted: Jun 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connected Services - Frequently Asked Questions (FAQ)
SERVICE BRAKES

RECORD_ID: 4781489
NHTSA Item Number: 11003396
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-016-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
WHEELS

RECORD_ID: 4781605
NHTSA Item Number: 11003397
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-022-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
UNKNOWN OR OTHER

RECORD_ID: 4781771
NHTSA Item Number: 11003398
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-011-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
ENGINE

RECORD_ID: 4719014
NHTSA Item Number: 11000775
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-035-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
STRUCTURE: BODY

RECORD_ID: 4719039
NHTSA Item Number: 11000778
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-036-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Monitor
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause
ELECTRICAL SYSTEM

RECORD_ID: 4719075
NHTSA Item Number: 11000782
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-031-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
ELECTRICAL SYSTEM

RECORD_ID: 4719144
NHTSA Item Number: 11000785
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-032-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ENGINE AND ENGINE COOLING

RECORD_ID: 4694968
NHTSA Item Number: 10254186
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-024-24
Date Posted: Apr 19, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and o
UNKNOWN OR OTHER

RECORD_ID: 4695165
NHTSA Item Number: 10254189
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: 09-001-24c
Date Posted: Apr 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4695182
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
EXTERIOR LIGHTING

RECORD_ID: 4695208
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4695253
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
WHEELS

RECORD_ID: 4695288
NHTSA Item Number: 10254191
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-022-24
Date Posted: Apr 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4690894
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
ELECTRICAL SYSTEM

RECORD_ID: 4690900
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4646756
NHTSA Item Number: 10252503
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: 09-001-24b
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
POWER TRAIN

RECORD_ID: 4646830
NHTSA Item Number: 10252507
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: PF-24-03
Date Posted: Mar 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4646869
NHTSA Item Number: 10252508
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-016-24
Date Posted: Mar 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ELECTRICAL SYSTEM

RECORD_ID: 4646936
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
EQUIPMENT

RECORD_ID: 4646941
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4646947
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4646948
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4613511
NHTSA Item Number: 10251361
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-001-24a
Date Posted: Feb 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
STRUCTURE: BODY: HATCHBACK/LIFTGATE

RECORD_ID: 4613563
NHTSA Item Number: 10251363
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-006-24
Date Posted: Feb 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4613579
NHTSA Item Number: 10251363
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-006-24
Date Posted: Feb 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc
WHEELS

RECORD_ID: 4613810
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
TIRES

RECORD_ID: 4613831
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
SUSPENSION

RECORD_ID: 4613833
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
TIRES: SIDEWALL

RECORD_ID: 4613872
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: TIRES: SIDEWALL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
TIRES

RECORD_ID: 4613875
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
WHEELS

RECORD_ID: 4613909
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
ELECTRICAL SYSTEM

RECORD_ID: 4613996
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4614029
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
STEERING

RECORD_ID: 4614319
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4614348
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
TIRES

RECORD_ID: 4614678
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
POWER TRAIN

RECORD_ID: 4614691
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
WHEELS

RECORD_ID: 4614899
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
ENGINE AND ENGINE COOLING

RECORD_ID: 4615180
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
EQUIPMENT

RECORD_ID: 4615320
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615333
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615343
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615369
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615414
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615425
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615460
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT

RECORD_ID: 4615473
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
STEERING

RECORD_ID: 4564554
NHTSA Item Number: 10249497
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 06-001-24
Date Posted: Jan 23, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening tor
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4564571
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
UNKNOWN OR OTHER

RECORD_ID: 4564572
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
ELECTRICAL SYSTEM

RECORD_ID: 4564580
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
STEERING

RECORD_ID: 4531402
NHTSA Item Number: 10248384
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 06-004-23b
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column
EQUIPMENT: ELECTRICAL

RECORD_ID: 4531438
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4531471
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

RECORD_ID: 4531506
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4531518
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4531543
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
ELECTRICAL SYSTEM

RECORD_ID: 4531563
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
STEERING

RECORD_ID: 4531577
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
STRUCTURE

RECORD_ID: 4531590
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ENGINE AND ENGINE COOLING

RECORD_ID: 4531648
NHTSA Item Number: 10248392
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-081-23
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
ENGINE AND ENGINE COOLING

RECORD_ID: 4531668
NHTSA Item Number: 10248393
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 01-005-23a
Date Posted: Dec 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator
EQUIPMENT

RECORD_ID: 4531685
NHTSA Item Number: 10248394
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-001-23a
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit an Ã¢??In Vehicle Network MalfunctionÃ¢?Â message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This
ELECTRICAL SYSTEM

RECORD_ID: 4531702
NHTSA Item Number: 10248394
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-001-23a
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit an Ã¢??In Vehicle Network MalfunctionÃ¢?Â message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This
VISIBILITY

RECORD_ID: 4531183
NHTSA Item Number: 10248348
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2024
Bulletin Number: SA-079-23
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Ã‚Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4531215
NHTSA Item Number: 10248348
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2024
Bulletin Number: SA-079-23
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Ã‚Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
EQUIPMENT

RECORD_ID: 4466945
NHTSA Item Number: 10246121
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 01-007-23a
Date Posted: Nov 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ELECTRICAL SYSTEM

RECORD_ID: 4466963
NHTSA Item Number: 10246121
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 01-007-23a
Date Posted: Nov 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
POWER TRAIN

RECORD_ID: 4467025
NHTSA Item Number: 10246127
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 05-005-23a
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th
SEATS

RECORD_ID: 4467083
NHTSA Item Number: 10246133
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-007-23c
Date Posted: Nov 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
ELECTRICAL SYSTEM

RECORD_ID: 4467291
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4467292
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

RECORD_ID: 4467330
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EXTERIOR LIGHTING

RECORD_ID: 4469310
NHTSA Item Number: 10246208
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-041-23
Date Posted: Nov 27, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4469320
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
UNKNOWN OR OTHER

RECORD_ID: 4469330
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ELECTRICAL SYSTEM

RECORD_ID: 4469339
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ELECTRICAL SYSTEM

RECORD_ID: 4424134
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4424378
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ENGINE AND ENGINE COOLING

RECORD_ID: 4424421
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 4423751
NHTSA Item Number: 10244665
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-042-23a
Date Posted: Oct 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ENGINE AND ENGINE COOLING

RECORD_ID: 4423796
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4423812
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
SUSPENSION

RECORD_ID: 4423840
NHTSA Item Number: 10244671
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 02-003-23
Date Posted: Oct 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui
POWER TRAIN

RECORD_ID: 4423879
NHTSA Item Number: 10244672
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 05-005-23
Date Posted: Oct 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th
EXTERIOR LIGHTING

RECORD_ID: 4423920
NHTSA Item Number: 10244674
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 09-015-23c
Date Posted: Oct 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man
EQUIPMENT

RECORD_ID: 4370754
NHTSA Item Number: 10243559
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: PF-23-09
Date Posted: Sep 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a de
SERVICE BRAKES

RECORD_ID: 4371087
NHTSA Item Number: 10243568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-003-23a
Date Posted: Sep 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better
STRUCTURE

RECORD_ID: 4371273
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

RECORD_ID: 4371343
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SERVICE BRAKES

RECORD_ID: 4370672
NHTSA Item Number: 10243545
Replacement Service Bulletin Number: N/A
Date Added: Oct 4, 2023
Bulletin Number: 04-001-23b
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319549
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319570
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319595
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319607
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319639
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319651
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ELECTRICAL SYSTEM

RECORD_ID: 4319677
NHTSA Item Number: 10241635
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23a
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4319705
NHTSA Item Number: 10241636
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23b
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4319729
NHTSA Item Number: 10241637
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-050-23
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about scratches on the instrument cluster lens.
EXTERIOR LIGHTING

RECORD_ID: 4319190
NHTSA Item Number: 10241609
Replacement Service Bulletin Number: N/A
Date Added: Sep 3, 2023
Bulletin Number: 09-015-23b
Date Posted: Aug 29, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man
ENGINE AND ENGINE COOLING

RECORD_ID: 4319202
NHTSA Item Number: 10241612
Replacement Service Bulletin Number: N/A
Date Added: Sep 3, 2023
Bulletin Number: SA-037-23a
Date Posted: Aug 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4298457
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EXTERIOR LIGHTING

RECORD_ID: 4298462
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
ENGINE AND ENGINE COOLING

RECORD_ID: 4298469
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4298477
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
SEATS

RECORD_ID: 4298526
NHTSA Item Number: 10240489
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-040-23
Date Posted: Jul 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.
SUSPENSION

RECORD_ID: 4298533
NHTSA Item Number: 10240492
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-044-23
Date Posted: Jul 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a turn. NOTE: For M
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 4298558
NHTSA Item Number: 10240494
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-042-23
Date Posted: Jul 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ELECTRICAL SYSTEM

RECORD_ID: 4298563
NHTSA Item Number: 10240495
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-027-23b
Date Posted: Jul 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
STRUCTURE

RECORD_ID: 4298695
NHTSA Item Number: 10240496
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-039-23
Date Posted: Jul 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
EXTERIOR LIGHTING

RECORD_ID: 4294504
NHTSA Item Number: 10240392
Replacement Service Bulletin Number: N/A
Date Added: Aug 3, 2023
Bulletin Number: 09-015-23a
Date Posted: Jul 26, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the man
TIRES

RECORD_ID: 4250905
NHTSA Item Number: 10238680
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-008-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
WHEELS

RECORD_ID: 4250916
NHTSA Item Number: 10238680
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-008-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4250941
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EXTERIOR LIGHTING

RECORD_ID: 4250943
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
STRUCTURE

RECORD_ID: 4250965
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
ENGINE AND ENGINE COOLING

RECORD_ID: 4250969
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4251051
NHTSA Item Number: 10238689
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-015-23d
Date Posted: Jun 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Connected Services, Frequently Asked Questions (FAQ)
ENGINE AND ENGINE COOLING

RECORD_ID: 4251067
NHTSA Item Number: 10238689
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-015-23d
Date Posted: Jun 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Connected Services, Frequently Asked Questions (FAQ)
ELECTRICAL SYSTEM

RECORD_ID: 4251082
NHTSA Item Number: 10238692
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-027-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4251100
NHTSA Item Number: 10238692
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-027-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)
ENGINE AND ENGINE COOLING

RECORD_ID: 4251153
NHTSA Item Number: 10238695
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-035-23
Date Posted: Jun 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
STRUCTURE

RECORD_ID: 4251227
NHTSA Item Number: 10238697
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-036-23
Date Posted: Jun 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove
EQUIPMENT

RECORD_ID: 4251255
NHTSA Item Number: 10238697
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-036-23
Date Posted: Jun 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove
ENGINE AND ENGINE COOLING

RECORD_ID: 4251344
NHTSA Item Number: 10238700
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-037-23
Date Posted: Jun 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers
ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

RECORD_ID: 4214410
NHTSA Item Number: 10237197
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 01-007-23
Date Posted: May 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ELECTRICAL SYSTEM

RECORD_ID: 4214426
NHTSA Item Number: 10237197
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 01-007-23
Date Posted: May 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4214623
NHTSA Item Number: 10237208
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-005-23a
Date Posted: May 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4214656
NHTSA Item Number: 10237208
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-005-23a
Date Posted: May 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ENGINE AND ENGINE COOLING

RECORD_ID: 4214659
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4214672
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 4214694
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
ENGINE AND ENGINE COOLING

RECORD_ID: 4214719
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4214737
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
ELECTRICAL SYSTEM

RECORD_ID: 4214761
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
WHEELS

RECORD_ID: 4214827
NHTSA Item Number: 10237215
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-031-23
Date Posted: May 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
ENGINE AND ENGINE COOLING

RECORD_ID: 4214963
NHTSA Item Number: 10237216
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-032-23
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4214968
NHTSA Item Number: 10237216
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-032-23
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4215101
NHTSA Item Number: 10237217
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-033-23
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
ELECTRICAL SYSTEM

RECORD_ID: 4183992
NHTSA Item Number: 10235696
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-021-23
Date Posted: Apr 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4184326
NHTSA Item Number: 10235699
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-027-23
Date Posted: Apr 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message. DTC U3000: 04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
ENGINE AND ENGINE COOLING

RECORD_ID: 4184365
NHTSA Item Number: 10235702
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-026-23
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and o
ELECTRICAL SYSTEM

RECORD_ID: 4184382
NHTSA Item Number: 10235705
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-018-23a
Date Posted: Apr 4, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4180257
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
ENGINE AND ENGINE COOLING

RECORD_ID: 4180268
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4180308
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4180327
NHTSA Item Number: 10235579
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-015-23b
Date Posted: Apr 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connected Services - Frequently Asked Questions (FQA)
ENGINE AND ENGINE COOLING

RECORD_ID: 4172503
NHTSA Item Number: 10235413
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2023
Bulletin Number: 01-006-23
Date Posted: Apr 26, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
SEATS

RECORD_ID: 4172557
NHTSA Item Number: 10235415
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2023
Bulletin Number: 09-007-23a
Date Posted: Apr 3, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
EXTERIOR LIGHTING

RECORD_ID: 4172595
NHTSA Item Number: 10235418
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2023
Bulletin Number: 09-019-23
Date Posted: Apr 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
ENGINE AND ENGINE COOLING

RECORD_ID: 4114578
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4114582
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4114589
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4114616
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4114627
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4114631
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4114637
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4114638
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4114656
NHTSA Item Number: 10233564
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-013-23
Date Posted: Mar 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
EQUIPMENT: ELECTRICAL

RECORD_ID: 4117341
NHTSA Item Number: 10233669
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-016-23
Date Posted: Mar 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
EQUIPMENT: ELECTRICAL

RECORD_ID: 4117375
NHTSA Item Number: 10233669
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-016-23
Date Posted: Mar 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4117413
NHTSA Item Number: 10233674
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-015-23
Date Posted: Mar 10, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
EXTERIOR LIGHTING

RECORD_ID: 4117524
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4117528
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4117534
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4117585
NHTSA Item Number: 10233685
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-018-23
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de
ELECTRICAL SYSTEM

RECORD_ID: 4117591
NHTSA Item Number: 10233685
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-018-23
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de
VISIBILITY

RECORD_ID: 4118099
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

RECORD_ID: 4118101
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

RECORD_ID: 4118134
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
VISIBILITY

RECORD_ID: 4118228
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SEATS

RECORD_ID: 4091252
NHTSA Item Number: 10232402
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2023
Bulletin Number: 09-007-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4080684
NHTSA Item Number: 10232276
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 04-001-23a
Date Posted: Feb 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4080691
NHTSA Item Number: 10232276
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 04-001-23a
Date Posted: Feb 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
FORWARD COLLISION AVOIDANCE

RECORD_ID: 4080752
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: FORWARD COLLISION AVOIDANCE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEAT BELTS: STATUS INDICATOR SWITCH

RECORD_ID: 4080761
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEAT BELTS: STATUS INDICATOR SWITCH
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEAT BELTS: STATUS INDICATOR SWITCH

RECORD_ID: 4080762
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEAT BELTS: STATUS INDICATOR SWITCH
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEATS

RECORD_ID: 4080768
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEATS

RECORD_ID: 4080770
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
ELECTRICAL SYSTEM

RECORD_ID: 4080771
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
ELECTRICAL SYSTEM

RECORD_ID: 4080779
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEAT BELTS

RECORD_ID: 4080780
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEAT BELTS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
SEAT BELTS

RECORD_ID: 4080786
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEAT BELTS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
FORWARD COLLISION AVOIDANCE

RECORD_ID: 4080788
NHTSA Item Number: 10232279
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 08-001-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: FORWARD COLLISION AVOIDANCE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
ELECTRICAL SYSTEM

RECORD_ID: 4087948
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

RECORD_ID: 4087999
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

RECORD_ID: 4088161
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
ELECTRICAL SYSTEM

RECORD_ID: 4088231
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
ELECTRICAL SYSTEM

RECORD_ID: 4088342
NHTSA Item Number: 10232300
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 07-002-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Ã‚Â°F (10Ã‚Â°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4088359
NHTSA Item Number: 10232300
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 07-002-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Ã‚Â°F (10Ã‚Â°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4088389
NHTSA Item Number: 10232300
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 07-002-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Ã‚Â°F (10Ã‚Â°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde
ELECTRICAL SYSTEM

RECORD_ID: 4088409
NHTSA Item Number: 10232300
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 07-002-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Ã‚Â°F (10Ã‚Â°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde
STEERING

RECORD_ID: 4088457
NHTSA Item Number: 10232302
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-008-23
Date Posted: Feb 2, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
WHEELS

RECORD_ID: 4088475
NHTSA Item Number: 10232302
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-008-23
Date Posted: Feb 2, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
ENGINE AND ENGINE COOLING

RECORD_ID: 4088507
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4088525
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
EXTERIOR LIGHTING

RECORD_ID: 4088546
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
ELECTRICAL SYSTEM

RECORD_ID: 4088551
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
VISIBILITY

RECORD_ID: 4088576
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
VISIBILITY

RECORD_ID: 4088587
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
ENGINE AND ENGINE COOLING

RECORD_ID: 4088605
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
ENGINE AND ENGINE COOLING

RECORD_ID: 4088608
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4088627
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
ELECTRICAL SYSTEM

RECORD_ID: 4088700
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4088712
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
EXTERIOR LIGHTING

RECORD_ID: 4088726
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
EXTERIOR LIGHTING

RECORD_ID: 4088728
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
ELECTRICAL SYSTEM

RECORD_ID: 4088731
NHTSA Item Number: 10232304
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-010-23
Date Posted: Feb 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SEATS

RECORD_ID: 4088760
NHTSA Item Number: 10232306
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: DRW52
Date Posted: Feb 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On certain CX-5 vehicles, the rear seat center headrest may have surface-only cosmetic damage (scratch/tear/dent) due to an inappropriate assembly process. There are 118 subject vehicles in this campaign and the damage rate is expected to be 6-12 total veh
ENGINE AND ENGINE COOLING

RECORD_ID: 4043679
NHTSA Item Number: 10230865
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: RF-23-01
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
SERVICE BRAKES

RECORD_ID: 4043897
NHTSA Item Number: 10230875
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-003/23
Date Posted: Jan 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ELECTRICAL SYSTEM

RECORD_ID: 4043917
NHTSA Item Number: 10230878
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-005/22
Date Posted: Jan 19, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4043941
NHTSA Item Number: 10230880
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-006/23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect -
ELECTRICAL SYSTEM

RECORD_ID: 4044084
NHTSA Item Number: 10230894
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 09-001-23
Date Posted: Jan 3, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit DTC U3000: 04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is cause
STRUCTURE

RECORD_ID: 4044206
NHTSA Item Number: 10230902
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 09-006-23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
ELECTRICAL SYSTEM

RECORD_ID: 4044763
NHTSA Item Number: 10230906
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 16-002-23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
ENGINE AND ENGINE COOLING

RECORD_ID: 4005160
NHTSA Item Number: 10228648
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: MT-004-22
Date Posted: Dec 1, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4005190
NHTSA Item Number: 10228650
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-004-22g
Date Posted: Dec 14, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
EQUIPMENT

RECORD_ID: 4005241
NHTSA Item Number: 10228651
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-016-22a
Date Posted: Dec 7, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
ELECTRICAL SYSTEM

RECORD_ID: 4005274
NHTSA Item Number: 10228652
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-017-22d
Date Posted: Dec 13, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4005288
NHTSA Item Number: 10228653
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-019-22c
Date Posted: Dec 13, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
VISIBILITY: GLASS, SIDE/REAR

RECORD_ID: 4005303
NHTSA Item Number: 10228655
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-045-22a
Date Posted: Dec 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: VISIBILITY: GLASS, SIDE/REAR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the
EQUIPMENT

RECORD_ID: 4005308
NHTSA Item Number: 10228655
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-045-22a
Date Posted: Dec 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4005361
NHTSA Item Number: 10228657
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-078-22
Date Posted: Dec 20, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
SUSPENSION

RECORD_ID: 3963761
NHTSA Item Number: 10226814
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 02-004-22a
Date Posted: Nov 18, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui
SERVICE BRAKES

RECORD_ID: 3964063
NHTSA Item Number: 10226825
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 04-004-22
Date Posted: Nov 29, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
ELECTRICAL SYSTEM

RECORD_ID: 3964127
NHTSA Item Number: 10226834
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 09-018-22b
Date Posted: Nov 22, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the
ELECTRICAL SYSTEM

RECORD_ID: 3964981
NHTSA Item Number: 10226895
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 15-002-22a
Date Posted: Nov 3, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is fla
ELECTRICAL SYSTEM

RECORD_ID: 3965559
NHTSA Item Number: 10226924
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: SA-075-22
Date Posted: Nov 14, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 3947500
NHTSA Item Number: 10225720
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-004-22f
Date Posted: Oct 4, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
STRUCTURE

RECORD_ID: 3947633
NHTSA Item Number: 10225724
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-008-22a
Date Posted: Oct 17, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
ELECTRICAL SYSTEM

RECORD_ID: 3947706
NHTSA Item Number: 10225727
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-017-22c
Date Posted: Oct 10, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / U
EQUIPMENT

RECORD_ID: 3947788
NHTSA Item Number: 10225730
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-019-22b
Date Posted: Oct 10, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connected Services Frequently Asked Questions (FAQs)
ENGINE AND ENGINE COOLING

RECORD_ID: 3948243
NHTSA Item Number: 10225751
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-065-22
Date Posted: Oct 10, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coola
ELECTRICAL SYSTEM

RECORD_ID: 3948408
NHTSA Item Number: 10225761
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-066-22
Date Posted: Oct 12, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicle
ELECTRICAL SYSTEM

RECORD_ID: 3948466
NHTSA Item Number: 10225763
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-067-22
Date Posted: Oct 12, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensi
POWER TRAIN

RECORD_ID: 3948548
NHTSA Item Number: 10225767
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-068-22
Date Posted: Oct 17, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less fricti
ELECTRICAL SYSTEM

RECORD_ID: 3874223
NHTSA Item Number: 10222563
Replacement Service Bulletin Number: N/A
Date Added: Oct 6, 2022
Bulletin Number: SA-061-22
Date Posted: Sep 29, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates vehicle on the opposite side. - i-ACTIVSENSE indicator ring will not turn g

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2023 MAZDA CX-5 Technical Service Bulletins (TSBs)

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