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2018 MAZDA CX-5 Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration


  • ENGINE

    RECORD_ID: 5028827

    NHTSA Item Number: 11011133

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: 01-005-24c

    Date Posted: Nov 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 5028876

    NHTSA Item Number: 11011137

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SSPD8 Owner Letter

    Date Posted: Nov 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm

  • UNKNOWN OR OTHER

    RECORD_ID: 5029022

    NHTSA Item Number: 11011141

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: SA-081-24

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Interior Trim

    Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

  • ENGINE

    RECORD_ID: 5041195

    NHTSA Item Number: 11011326

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Dealer Letter

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041196

    NHTSA Item Number: 11011326

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Dealer Letter

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • ENGINE

    RECORD_ID: 5041255

    NHTSA Item Number: 11011331

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 FAQs

    Date Posted: Nov 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041256

    NHTSA Item Number: 11011331

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 FAQs

    Date Posted: Nov 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041336

    NHTSA Item Number: 11011336

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Parts Warr

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • ENGINE

    RECORD_ID: 5041337

    NHTSA Item Number: 11011336

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Parts Warr

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • ENGINE

    RECORD_ID: 5041427

    NHTSA Item Number: 11011338

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Repair MX5

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041428

    NHTSA Item Number: 11011338

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Repair MX5

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • ENGINE

    RECORD_ID: 5041516

    NHTSA Item Number: 11011341

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Repair

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041517

    NHTSA Item Number: 11011341

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12 Repair

    Date Posted: Nov 18, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • ENGINE

    RECORD_ID: 5041556

    NHTSA Item Number: 11011345

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • FUEL/PROPULSION SYSTEM

    RECORD_ID: 5041585

    NHTSA Item Number: 11011345

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2024

    Bulletin Number: CSP12

    Date Posted: Nov 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: CSP12

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL/PROPULSION SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pre

  • EXTERIOR LIGHTING

    RECORD_ID: 5026706

    NHTSA Item Number: 11010990

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2024

    Bulletin Number: 09-047-24

    Date Posted: Nov 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance

  • SERVICE BRAKES

    RECORD_ID: 4990303

    NHTSA Item Number: 11009644

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-016-24c

    Date Posted: Oct 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • ENGINE

    RECORD_ID: 4990389

    NHTSA Item Number: 11009647

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-073-24a

    Date Posted: Oct 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Hotline and

  • POWER TRAIN

    RECORD_ID: 4990433

    NHTSA Item Number: 11009654

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SA-079-24

    Date Posted: Oct 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Automatic Transaxle

    Summary: The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZâ€. Only use “ATF-FZ†to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f

  • ENGINE

    RECORD_ID: 4990578

    NHTSA Item Number: 11009664

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SSPD8 Dealer Letter

    Date Posted: Oct 31, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are

  • ENGINE

    RECORD_ID: 4990593

    NHTSA Item Number: 11009665

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2024

    Bulletin Number: SSPD8 Repair

    Date Posted: Oct 31, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8

    COMMUNICATIONTYPE: Warranty Program/Extension

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are

  • POWER TRAIN

    RECORD_ID: 4990218

    NHTSA Item Number: 11009628

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 05-006-24

    Date Posted: Oct 3, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce

  • POWER TRAIN

    RECORD_ID: 4990230

    NHTSA Item Number: 11009630

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2024

    Bulletin Number: 05-006-24b

    Date Posted: Oct 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce

  • UNKNOWN OR OTHER

    RECORD_ID: 4945630

    NHTSA Item Number: 11008577

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2024

    Bulletin Number: SA-068-24

    Date Posted: Sep 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Instrument Cluster

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • UNKNOWN OR OTHER

    RECORD_ID: 4873206

    NHTSA Item Number: 11006904

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-051-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Heater

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle Transmission in drive Foot on the brake pedal A/C OFF Audio OFF

  • UNKNOWN OR OTHER

    RECORD_ID: 4873450

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • STRUCTURE: BODY

    RECORD_ID: 4873451

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • ELECTRICAL SYSTEM

    RECORD_ID: 4873452

    NHTSA Item Number: 11006917

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-050-24

    Date Posted: Aug 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Power Liftgate

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • ENGINE

    RECORD_ID: 4876434

    NHTSA Item Number: 11006981

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 01-005-24b

    Date Posted: Aug 29, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ELECTRICAL SYSTEM

    RECORD_ID: 4876721

    NHTSA Item Number: 11006987

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 09-038-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Odometer

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federa

  • UNKNOWN OR OTHER

    RECORD_ID: 4876722

    NHTSA Item Number: 11006987

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: 09-038-24

    Date Posted: Aug 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Odometer

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federa

  • UNKNOWN OR OTHER

    RECORD_ID: 4877163

    NHTSA Item Number: 11006998

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-008-24a

    Date Posted: Aug 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4877164

    NHTSA Item Number: 11006998

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-008-24a

    Date Posted: Aug 5, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Mazda Connect

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • SERVICE BRAKES

    RECORD_ID: 4877303

    NHTSA Item Number: 11007009

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-016-24b

    Date Posted: Aug 21, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • ENGINE

    RECORD_ID: 4877439

    NHTSA Item Number: 11007010

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-052-24

    Date Posted: Aug 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is

  • POWER TRAIN

    RECORD_ID: 4877440

    NHTSA Item Number: 11007010

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-052-24

    Date Posted: Aug 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is

  • UNKNOWN OR OTHER

    RECORD_ID: 4877603

    NHTSA Item Number: 11007013

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-053-24

    Date Posted: Aug 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Keys

    Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  • STRUCTURE: BODY

    RECORD_ID: 4877687

    NHTSA Item Number: 11007018

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-056-24

    Date Posted: Aug 13, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Interior Trim

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t

  • ELECTRICAL SYSTEM

    RECORD_ID: 4877863

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • UNKNOWN OR OTHER

    RECORD_ID: 4877864

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ENGINE

    RECORD_ID: 4877865

    NHTSA Item Number: 11007019

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-057-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • STRUCTURE: BODY

    RECORD_ID: 4878264

    NHTSA Item Number: 11007022

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-058-24

    Date Posted: Aug 15, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Exterior Trim

    Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4878412

    NHTSA Item Number: 11007029

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 4, 2024

    Bulletin Number: SA-062-24

    Date Posted: Aug 26, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag

  • UNKNOWN OR OTHER

    RECORD_ID: 4825569

    NHTSA Item Number: 11005671

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2024

    Bulletin Number: SA-011-24b

    Date Posted: Jul 29, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Scheduled maintenance

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per

  • SERVICE BRAKES

    RECORD_ID: 4821760

    NHTSA Item Number: 11005528

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2024

    Bulletin Number: 04-003-24

    Date Posted: Jul 9, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • ENGINE

    RECORD_ID: 4781230

    NHTSA Item Number: 11003349

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24

    Date Posted: Jun 11, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781269

    NHTSA Item Number: 11003350

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24a

    Date Posted: Jun 28, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781294

    NHTSA Item Number: 11003351

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-005-24 Dlr Ltr

    Date Posted: Jun 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s

  • ENGINE

    RECORD_ID: 4781314

    NHTSA Item Number: 11003353

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: 01-008-24

    Date Posted: Jun 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Lubrication System

    Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  • ENGINE

    RECORD_ID: 4781400

    NHTSA Item Number: 11003358

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: PF-24-09

    Date Posted: Jun 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: A new repair procedure has been developed to address DTC P0126: 00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replac

  • SERVICE BRAKES

    RECORD_ID: 4781480

    NHTSA Item Number: 11003396

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-016-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • WHEELS

    RECORD_ID: 4781587

    NHTSA Item Number: 11003397

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-022-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • UNKNOWN OR OTHER

    RECORD_ID: 4781792

    NHTSA Item Number: 11003398

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2024

    Bulletin Number: SA-011-24a

    Date Posted: Jun 7, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per

  • UNKNOWN OR OTHER

    RECORD_ID: 4718957

    NHTSA Item Number: 11000772

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: 07-003-24a

    Date Posted: Jun 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: air conditioning

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solder

  • ENGINE

    RECORD_ID: 4718983

    NHTSA Item Number: 11000775

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-035-24

    Date Posted: Jun 1, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Cooling System

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne

  • ELECTRICAL SYSTEM

    RECORD_ID: 4719112

    NHTSA Item Number: 11000785

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2024

    Bulletin Number: SA-032-24

    Date Posted: May 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Other

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: Battery

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ENGINE

    RECORD_ID: 4708765

    NHTSA Item Number: 11000355

    Replacement Service Bulletin Number: N/A

    Date Added: May 24, 2024

    Bulletin Number: 01-003-24

    Date Posted: May 24, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have the check engine light on with DTC P0524: 00 or P055F: 00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil press

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4694980

    NHTSA Item Number: 10254187

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-027-24

    Date Posted: Apr 26, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

  • UNKNOWN OR OTHER

    RECORD_ID: 4695018

    NHTSA Item Number: 10254187

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-027-24

    Date Posted: Apr 26, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

  • UNKNOWN OR OTHER

    RECORD_ID: 4695113

    NHTSA Item Number: 10254188

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: 07-003-24

    Date Posted: Apr 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate sold

  • ELECTRICAL SYSTEM

    RECORD_ID: 4695156

    NHTSA Item Number: 10254188

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: 07-003-24

    Date Posted: Apr 22, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate sold

  • WHEELS

    RECORD_ID: 4695301

    NHTSA Item Number: 10254191

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2024

    Bulletin Number: SA-022-24

    Date Posted: Apr 10, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • POWER TRAIN

    RECORD_ID: 4646856

    NHTSA Item Number: 10252507

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: PF-24-03

    Date Posted: Mar 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4646908

    NHTSA Item Number: 10252508

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2024

    Bulletin Number: SA-016-24

    Date Posted: Mar 8, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 4613575

    NHTSA Item Number: 10251363

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: 09-006-24

    Date Posted: Feb 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc

  • STRUCTURE: BODY: HATCHBACK/LIFTGATE

    RECORD_ID: 4613581

    NHTSA Item Number: 10251363

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: 09-006-24

    Date Posted: Feb 2, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc

  • EQUIPMENT

    RECORD_ID: 4613777

    NHTSA Item Number: 10251368

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-008-24

    Date Posted: Feb 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4613787

    NHTSA Item Number: 10251368

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-008-24

    Date Posted: Feb 6, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • STEERING

    RECORD_ID: 4614772

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • TIRES

    RECORD_ID: 4614913

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4615008

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • POWER TRAIN

    RECORD_ID: 4615018

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • WHEELS

    RECORD_ID: 4615024

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4615156

    NHTSA Item Number: 10251387

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 6, 2024

    Bulletin Number: SA-011-24

    Date Posted: Feb 12, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • STEERING

    RECORD_ID: 4564553

    NHTSA Item Number: 10249497

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2024

    Bulletin Number: 06-001-24

    Date Posted: Jan 23, 2024

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening tor

  • STEERING

    RECORD_ID: 4531400

    NHTSA Item Number: 10248384

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 06-004-23b

    Date Posted: Dec 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4531611

    NHTSA Item Number: 10248392

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: SA-081-23

    Date Posted: Dec 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4531664

    NHTSA Item Number: 10248393

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2024

    Bulletin Number: 01-005-23a

    Date Posted: Dec 20, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator

  • ELECTRICAL SYSTEM

    RECORD_ID: 4466908

    NHTSA Item Number: 10246121

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 01-007-23a

    Date Posted: Nov 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • EQUIPMENT

    RECORD_ID: 4466955

    NHTSA Item Number: 10246121

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 01-007-23a

    Date Posted: Nov 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • POWER TRAIN

    RECORD_ID: 4467034

    NHTSA Item Number: 10246127

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 05-005-23a

    Date Posted: Nov 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th

  • EXTERIOR LIGHTING

    RECORD_ID: 4469308

    NHTSA Item Number: 10246208

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2023

    Bulletin Number: 09-041-23

    Date Posted: Nov 27, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 4424113

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4424241

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ELECTRICAL SYSTEM

    RECORD_ID: 4424360

    NHTSA Item Number: 10244679

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 2, 2023

    Bulletin Number: SA-032-23a

    Date Posted: Oct 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • SUSPENSION

    RECORD_ID: 4423863

    NHTSA Item Number: 10244671

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: 02-003-23

    Date Posted: Oct 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • POWER TRAIN

    RECORD_ID: 4423888

    NHTSA Item Number: 10244672

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2023

    Bulletin Number: 05-005-23

    Date Posted: Oct 31, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th

  • SERVICE BRAKES

    RECORD_ID: 4371124

    NHTSA Item Number: 10243568

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-003-23a

    Date Posted: Sep 15, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better

  • VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    RECORD_ID: 4371165

    NHTSA Item Number: 10243569

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-039-23a

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • STRUCTURE

    RECORD_ID: 4371379

    NHTSA Item Number: 10243569

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2023

    Bulletin Number: SA-039-23a

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • SERVICE BRAKES

    RECORD_ID: 4370663

    NHTSA Item Number: 10243545

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2023

    Bulletin Number: 04-001-23b

    Date Posted: Sep 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4319759

    NHTSA Item Number: 10241637

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 5, 2023

    Bulletin Number: SA-050-23

    Date Posted: Aug 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4319180

    NHTSA Item Number: 10241608

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2023

    Bulletin Number: 05-004-23

    Date Posted: Aug 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • POWER TRAIN

    RECORD_ID: 4319182

    NHTSA Item Number: 10241608

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2023

    Bulletin Number: 05-004-23

    Date Posted: Aug 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4319211

    NHTSA Item Number: 10241612

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2023

    Bulletin Number: SA-037-23a

    Date Posted: Aug 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can

  • STRUCTURE

    RECORD_ID: 4298575

    NHTSA Item Number: 10240496

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2023

    Bulletin Number: SA-039-23

    Date Posted: Jul 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 4295391

    NHTSA Item Number: 10240399

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 3, 2023

    Bulletin Number: 09-028-23

    Date Posted: Jul 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4250804

    NHTSA Item Number: 10238663

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: 01-008-23

    Date Posted: Jun 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both h

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4251181

    NHTSA Item Number: 10238695

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-035-23

    Date Posted: Jun 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  • STRUCTURE

    RECORD_ID: 4251326

    NHTSA Item Number: 10238697

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-036-23

    Date Posted: Jun 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove

  • EQUIPMENT

    RECORD_ID: 4251330

    NHTSA Item Number: 10238697

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-036-23

    Date Posted: Jun 5, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4251351

    NHTSA Item Number: 10238700

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 5, 2023

    Bulletin Number: SA-037-23

    Date Posted: Jun 6, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 4214407

    NHTSA Item Number: 10237197

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 01-007-23

    Date Posted: May 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214480

    NHTSA Item Number: 10237197

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 01-007-23

    Date Posted: May 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • POWER TRAIN

    RECORD_ID: 4214510

    NHTSA Item Number: 10237199

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 05-002-23

    Date Posted: May 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    RECORD_ID: 4214521

    NHTSA Item Number: 10237199

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: 05-002-23

    Date Posted: May 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

  • WHEELS

    RECORD_ID: 4214781

    NHTSA Item Number: 10237215

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-031-23

    Date Posted: May 17, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • ELECTRICAL SYSTEM

    RECORD_ID: 4214887

    NHTSA Item Number: 10237216

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-032-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4214916

    NHTSA Item Number: 10237216

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-032-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • ELECTRICAL SYSTEM

    RECORD_ID: 4215096

    NHTSA Item Number: 10237217

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2023

    Bulletin Number: SA-033-23

    Date Posted: May 24, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4180470

    NHTSA Item Number: 10235584

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-023-23

    Date Posted: Apr 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inoperative Remote t

  • ELECTRICAL SYSTEM

    RECORD_ID: 4180473

    NHTSA Item Number: 10235584

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2023

    Bulletin Number: SA-023-23

    Date Posted: Apr 14, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inoperative Remote t

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4172497

    NHTSA Item Number: 10235413

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 01-006-23

    Date Posted: Apr 26, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  • STEERING

    RECORD_ID: 4172546

    NHTSA Item Number: 10235414

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 06-001-23a

    Date Posted: Apr 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  • EXTERIOR LIGHTING

    RECORD_ID: 4172596

    NHTSA Item Number: 10235418

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2023

    Bulletin Number: 09-019-23

    Date Posted: Apr 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 4117377

    NHTSA Item Number: 10233669

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-016-23

    Date Posted: Mar 21, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

  • VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    RECORD_ID: 4118159

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • VISIBILITY

    RECORD_ID: 4118215

    NHTSA Item Number: 10233704

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 4, 2023

    Bulletin Number: SA-012-23

    Date Posted: Mar 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4079713

    NHTSA Item Number: 10232271

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 01-004-23

    Date Posted: Feb 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have the check engine light on with DTC P0524: 00 or P055F: 00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil press

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4079776

    NHTSA Item Number: 10232274

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 01-005-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4080685

    NHTSA Item Number: 10232276

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 04-001-23a

    Date Posted: Feb 13, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • SEAT BELTS: STATUS INDICATOR SWITCH

    RECORD_ID: 4080762

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEAT BELTS: STATUS INDICATOR SWITCH

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 4080763

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4080764

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEAT BELTS

    RECORD_ID: 4080767

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEAT BELTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • SEATS

    RECORD_ID: 4080774

    NHTSA Item Number: 10232279

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-001-23

    Date Posted: Feb 16, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 4080798

    NHTSA Item Number: 10232280

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-002-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caused by th

  • AIR BAGS

    RECORD_ID: 4080811

    NHTSA Item Number: 10232280

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-002-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caused by th

  • AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION: STATUS INDICATOR LAMP/LIGHT

    RECORD_ID: 4080812

    NHTSA Item Number: 10232280

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 08-002-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION: STATUS INDICATOR LAMP/LIGHT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caused by th

  • ELECTRICAL SYSTEM

    RECORD_ID: 4087930

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    RECORD_ID: 4088034

    NHTSA Item Number: 10232299

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 09-016-23

    Date Posted: Feb 28, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Speedometer replacement procedure

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088344

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 4088421

    NHTSA Item Number: 10232300

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: 07-002-23

    Date Posted: Feb 1, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate solde

  • POWER TRAIN

    RECORD_ID: 4088441

    NHTSA Item Number: 10232301

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-007-23

    Date Posted: Feb 7, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the c

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4088576

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • EXTERIOR LIGHTING

    RECORD_ID: 4088618

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 4088656

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4088667

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • VISIBILITY

    RECORD_ID: 4088682

    NHTSA Item Number: 10232304

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2023

    Bulletin Number: SA-010-23

    Date Posted: Feb 9, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • EQUIPMENT

    RECORD_ID: 4043558

    NHTSA Item Number: 10230863

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: RF-22-01R2

    Date Posted: Jan 4, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4043565

    NHTSA Item Number: 10230863

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: RF-22-01R2

    Date Posted: Jan 4, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit

  • EQUIPMENT

    RECORD_ID: 4043598

    NHTSA Item Number: 10230864

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: RF-22-01R3

    Date Posted: Jan 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no need to replace

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4043686

    NHTSA Item Number: 10230865

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: RF-23-01

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

  • EQUIPMENT

    RECORD_ID: 4043729

    NHTSA Item Number: 10230869

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-001-23

    Date Posted: Jan 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E: 04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E: 04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace th

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4043755

    NHTSA Item Number: 10230869

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-001-23

    Date Posted: Jan 3, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E: 04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E: 04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace th

  • EQUIPMENT

    RECORD_ID: 4043773

    NHTSA Item Number: 10230870

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-001-23a

    Date Posted: Jan 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E: 04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E: 04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace th

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 4043805

    NHTSA Item Number: 10230870

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-001-23a

    Date Posted: Jan 12, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E: 04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E: 04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace th

  • SERVICE BRAKES

    RECORD_ID: 4043892

    NHTSA Item Number: 10230875

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-003/23

    Date Posted: Jan 11, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • POWER TRAIN

    RECORD_ID: 4043985

    NHTSA Item Number: 10230882

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: SA-007/23

    Date Posted: Jan 27, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and causes the coupling

  • STRUCTURE

    RECORD_ID: 4044207

    NHTSA Item Number: 10230902

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 2, 2023

    Bulletin Number: 09-006-23

    Date Posted: Jan 23, 2023

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 4005169

    NHTSA Item Number: 10228648

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: MT-004-22

    Date Posted: Dec 1, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

  • EQUIPMENT

    RECORD_ID: 4005205

    NHTSA Item Number: 10228651

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-016-22a

    Date Posted: Dec 7, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 4005325

    NHTSA Item Number: 10228657

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2023

    Bulletin Number: SA-078-22

    Date Posted: Dec 20, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • SUSPENSION

    RECORD_ID: 3963696

    NHTSA Item Number: 10226814

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 02-004-22a

    Date Posted: Nov 18, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • SERVICE BRAKES

    RECORD_ID: 3964061

    NHTSA Item Number: 10226825

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 04-004-22

    Date Posted: Nov 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th

  • ELECTRICAL SYSTEM

    RECORD_ID: 3964077

    NHTSA Item Number: 10226827

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 09-003-22b

    Date Posted: Nov 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratch

  • ELECTRICAL SYSTEM

    RECORD_ID: 3964150

    NHTSA Item Number: 10226834

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 09-018-22b

    Date Posted: Nov 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the

  • ELECTRICAL SYSTEM

    RECORD_ID: 3964984

    NHTSA Item Number: 10226895

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 15-002-22a

    Date Posted: Nov 3, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is fla

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT: VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    RECORD_ID: 3965290

    NHTSA Item Number: 10226914

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 22-01R

    Date Posted: Nov 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below when ordering the

  • ELECTRICAL SYSTEM

    RECORD_ID: 3965335

    NHTSA Item Number: 10226914

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: 22-01R

    Date Posted: Nov 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below when ordering the

  • VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    RECORD_ID: 3965448

    NHTSA Item Number: 10226923

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-074-22

    Date Posted: Nov 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sens

  • ELECTRICAL SYSTEM

    RECORD_ID: 3965454

    NHTSA Item Number: 10226923

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-074-22

    Date Posted: Nov 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sens

  • ELECTRICAL SYSTEM

    RECORD_ID: 3965534

    NHTSA Item Number: 10226924

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-075-22

    Date Posted: Nov 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 3966566

    NHTSA Item Number: 10226930

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-041-22c

    Date Posted: Nov 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E: 04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E: 04 may be stored * Spider Cracks * White dots

  • ELECTRICAL SYSTEM

    RECORD_ID: 3966570

    NHTSA Item Number: 10226930

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2022

    Bulletin Number: SA-041-22c

    Date Posted: Nov 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E: 04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E: 04 may be stored * Spider Cracks * White dots

  • STRUCTURE

    RECORD_ID: 3947596

    NHTSA Item Number: 10225724

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-008-22a

    Date Posted: Oct 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3948239

    NHTSA Item Number: 10225751

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-065-22

    Date Posted: Oct 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coola

  • ELECTRICAL SYSTEM

    RECORD_ID: 3948420

    NHTSA Item Number: 10225761

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-066-22

    Date Posted: Oct 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicle

  • ELECTRICAL SYSTEM

    RECORD_ID: 3948454

    NHTSA Item Number: 10225763

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-067-22

    Date Posted: Oct 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensi

  • POWER TRAIN

    RECORD_ID: 3948594

    NHTSA Item Number: 10225767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: SA-068-22

    Date Posted: Oct 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less fricti

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3948666

    NHTSA Item Number: 10225774

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: 01-012-22

    Date Posted: Oct 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3948697

    NHTSA Item Number: 10225776

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2022

    Bulletin Number: 01-013-22

    Date Posted: Oct 19, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low coolant temperature ind

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT: VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    RECORD_ID: 3868309

    NHTSA Item Number: 10222452

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 6, 2022

    Bulletin Number: RF-22-01

    Date Posted: Sep 13, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment displa

  • ELECTRICAL SYSTEM

    RECORD_ID: 3868323

    NHTSA Item Number: 10222452

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 6, 2022

    Bulletin Number: RF-22-01

    Date Posted: Sep 13, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment displa

  • POWER TRAIN

    RECORD_ID: 3874271

    NHTSA Item Number: 10222564

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 6, 2022

    Bulletin Number: 01-010-22

    Date Posted: Sep 26, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning fr

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 3816218

    NHTSA Item Number: 10218719

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 6, 2022

    Bulletin Number: SA-050-22

    Date Posted: Aug 1, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not

  • ELECTRICAL SYSTEM

    RECORD_ID: 3816245

    NHTSA Item Number: 10218720

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 6, 2022

    Bulletin Number: SA-001-22d

    Date Posted: Aug 9, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3816284

    NHTSA Item Number: 10218721

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 6, 2022

    Bulletin Number: SA-041-22

    Date Posted: Aug 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. There is no need to replace the entire infotainment d

  • ELECTRICAL SYSTEM

    RECORD_ID: 3816292

    NHTSA Item Number: 10218722

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 6, 2022

    Bulletin Number: 01-008-22

    Date Posted: Aug 3, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in PCM memory under one of the following conditions (A or B). - DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem. Condi

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 3816313

    NHTSA Item Number: 10218727

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 6, 2022

    Bulletin Number: 09-004-22a

    Date Posted: Aug 8, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or conde

  • ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    RECORD_ID: 3800987

    NHTSA Item Number: 10217209

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2022

    Bulletin Number: 09-024-22

    Date Posted: Jul 18, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

  • SUSPENSION

    RECORD_ID: 3801082

    NHTSA Item Number: 10217210

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2022

    Bulletin Number: 02-002-22

    Date Posted: Jul 15, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • POWER TRAIN

    RECORD_ID: 3749250

    NHTSA Item Number: 10215238

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-038-22

    Date Posted: Jun 7, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE

    RECORD_ID: 3749260

    NHTSA Item Number: 10215238

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-038-22

    Date Posted: Jun 7, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    RECORD_ID: 3749285

    NHTSA Item Number: 10215238

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-038-22

    Date Posted: Jun 7, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

  • EQUIPMENT

    RECORD_ID: 3749547

    NHTSA Item Number: 10215244

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-039-22

    Date Posted: Jun 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 3749552

    NHTSA Item Number: 10215244

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-039-22

    Date Posted: Jun 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • UNKNOWN OR OTHER

    RECORD_ID: 3749673

    NHTSA Item Number: 10215244

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-039-22

    Date Posted: Jun 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about scratches on the instrument cluster lens.

  • EQUIPMENT

    RECORD_ID: 3749785

    NHTSA Item Number: 10215250

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-041-22

    Date Posted: Jun 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 3749788

    NHTSA Item Number: 10215250

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-041-22

    Date Posted: Jun 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3749875

    NHTSA Item Number: 10215254

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-044-22

    Date Posted: Jun 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audi

  • ENGINE AND ENGINE COOLING: COOLING SYSTEM: HOSES/LINES/PIPING/FITTINGS

    RECORD_ID: 3749881

    NHTSA Item Number: 10215254

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: SA-044-22

    Date Posted: Jun 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: COOLING SYSTEM: HOSES/LINES/PIPING/FITTINGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audi

  • ENGINE AND ENGINE COOLING: ENGINE: OIL/LUBRICATION: PRESSURE/TEMPERATURE SENSOR

    RECORD_ID: 3750447

    NHTSA Item Number: 10215261

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 01-005-22

    Date Posted: Jun 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: ENGINE: OIL/LUBRICATION: PRESSURE/TEMPERATURE SENSOR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illumination with DTCs P24C6: 00, P24C7: 00, P24AE: 00, P24B1: 00 and/or P24AF: 00 stored in PCM memory. - P24C6: 00 - PM sensor: internal temperature sensor malfunction (1DC DTC) - P24C7: 00 - PM sensor temper

  • UNKNOWN OR OTHER

    RECORD_ID: 3750450

    NHTSA Item Number: 10215261

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 01-005-22

    Date Posted: Jun 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illumination with DTCs P24C6: 00, P24C7: 00, P24AE: 00, P24B1: 00 and/or P24AF: 00 stored in PCM memory. - P24C6: 00 - PM sensor: internal temperature sensor malfunction (1DC DTC) - P24C7: 00 - PM sensor temper

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3750452

    NHTSA Item Number: 10215261

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 01-005-22

    Date Posted: Jun 21, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illumination with DTCs P24C6: 00, P24C7: 00, P24AE: 00, P24B1: 00 and/or P24AF: 00 stored in PCM memory. - P24C6: 00 - PM sensor: internal temperature sensor malfunction (1DC DTC) - P24C7: 00 - PM sensor temper

  • ELECTRICAL SYSTEM

    RECORD_ID: 3754249

    NHTSA Item Number: 10215274

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 01-006-22

    Date Posted: Jun 22, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deale

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 3763820

    NHTSA Item Number: 10215301

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 04-002-22a

    Date Posted: Jun 9, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the

  • EQUIPMENT

    RECORD_ID: 3763827

    NHTSA Item Number: 10215303

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 09-003-22a

    Date Posted: Jun 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratch

  • STRUCTURE

    RECORD_ID: 3763832

    NHTSA Item Number: 10215303

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 6, 2022

    Bulletin Number: 09-003-22a

    Date Posted: Jun 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratch

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 3661125

    NHTSA Item Number: 10213121

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: SA-001-22c

    Date Posted: May 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3661155

    NHTSA Item Number: 10213121

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: SA-001-22c

    Date Posted: May 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

  • UNKNOWN OR OTHER

    RECORD_ID: 3661178

    NHTSA Item Number: 10213121

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: SA-001-22c

    Date Posted: May 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

  • COMMUNICATION: MANUFACTURER TELEMATICS

    RECORD_ID: 3661189

    NHTSA Item Number: 10213121

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: SA-001-22c

    Date Posted: May 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: COMMUNICATION: MANUFACTURER TELEMATICS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3662242

    NHTSA Item Number: 10213183

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: 01-004-22

    Date Posted: May 13, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON at idle with DTC P22FB: 00 [DCU] and P1640: 00 [PCM] stored in memory. *P22FB: 00 [DCU]: NOx sensor No.1: On-board diagnostics canceled *P1640: 00 [PCM]: Powertrain DTCs available in dosing control unit

  • SUSPENSION

    RECORD_ID: 3662269

    NHTSA Item Number: 10213185

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: 02-004-22

    Date Posted: May 24, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • ELECTRICAL SYSTEM

    RECORD_ID: 3662619

    NHTSA Item Number: 10213201

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 4, 2022

    Bulletin Number: 09-018-22

    Date Posted: May 25, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).

  • ELECTRICAL SYSTEM

    RECORD_ID: 3605898

    NHTSA Item Number: 10210842

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: SA-001-22c

    Date Posted: Apr 4, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • EQUIPMENT

    RECORD_ID: 3605976

    NHTSA Item Number: 10210847

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: SA-016-22

    Date Posted: Apr 4, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3606233

    NHTSA Item Number: 10210867

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: SA-018-22

    Date Posted: Apr 6, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.

  • EQUIPMENT

    RECORD_ID: 3606383

    NHTSA Item Number: 10210887

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: SA-026-22

    Date Posted: Apr 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

  • ELECTRICAL SYSTEM

    RECORD_ID: 3606395

    NHTSA Item Number: 10210887

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: SA-026-22

    Date Posted: Apr 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

  • STEERING

    RECORD_ID: 3606508

    NHTSA Item Number: 10210902

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: 02-003-22

    Date Posted: Apr 5, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the steering wheel is off center more than 3�° even when driving straight on a flat road.

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 3606584

    NHTSA Item Number: 10210905

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: 04-002-22

    Date Posted: Apr 19, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • AIR BAGS

    RECORD_ID: 3606683

    NHTSA Item Number: 10210918

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: 08-003-22

    Date Posted: Apr 26, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. *DTC B00A0: 09 (Occupant classification sensor internal signal output unstable) This concern is caused by

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 3607135

    NHTSA Item Number: 10210936

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: 09-015-22

    Date Posted: Apr 19, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To e

  • STRUCTURE: BODY: HATCHBACK/LIFTGATE

    RECORD_ID: 3607141

    NHTSA Item Number: 10210936

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2022

    Bulletin Number: 09-015-22

    Date Posted: Apr 19, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To e

  • FUEL SYSTEM, GASOLINE

    RECORD_ID: 3565032

    NHTSA Item Number: 10209728

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: MT-003/22

    Date Posted: Mar 2, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, GASOLINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up norma

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 3565055

    NHTSA Item Number: 10209728

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: MT-003/22

    Date Posted: Mar 2, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up norma

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 3568758

    NHTSA Item Number: 10209746

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-001-22b

    Date Posted: Mar 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • WHEELS

    RECORD_ID: 3569007

    NHTSA Item Number: 10209752

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-006-22a

    Date Posted: Mar 9, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • POWER TRAIN

    RECORD_ID: 3569051

    NHTSA Item Number: 10209752

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-006-22a

    Date Posted: Mar 9, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • EQUIPMENT: MECHANICAL

    RECORD_ID: 3569100

    NHTSA Item Number: 10209752

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-006-22a

    Date Posted: Mar 9, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: MECHANICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • ENGINE

    RECORD_ID: 3569252

    NHTSA Item Number: 10209757

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-013-22

    Date Posted: Mar 16, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 3569336

    NHTSA Item Number: 10209761

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2022

    Bulletin Number: SA-014-22

    Date Posted: Mar 29, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

  • FUEL SYSTEM, GASOLINE

    RECORD_ID: 3569583

    NHTSA Item Number: 10209774

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 01-002/22

    Date Posted: Mar 1, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, GASOLINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking enviro

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 3569785

    NHTSA Item Number: 10209778

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 01-003/22

    Date Posted: Mar 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ELECTRICAL SYSTEM

    RECORD_ID: 3569841

    NHTSA Item Number: 10209778

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 01-003/22

    Date Posted: Mar 17, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • SUSPENSION

    RECORD_ID: 3570083

    NHTSA Item Number: 10209781

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 02-002/22

    Date Posted: Mar 31, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • EQUIPMENT

    RECORD_ID: 3570085

    NHTSA Item Number: 10209781

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 02-002/22

    Date Posted: Mar 31, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3570092

    NHTSA Item Number: 10209781

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 02-002/22

    Date Posted: Mar 31, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3570098

    NHTSA Item Number: 10209782

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 04-001/22

    Date Posted: Mar 24, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forw

  • EQUIPMENT

    RECORD_ID: 3570106

    NHTSA Item Number: 10209782

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 04-001/22

    Date Posted: Mar 24, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forw

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 3570129

    NHTSA Item Number: 10209782

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2022

    Bulletin Number: 04-001/22

    Date Posted: Mar 24, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forw

  • STRUCTURE

    RECORD_ID: 3540040

    NHTSA Item Number: 10208554

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: MT-001-22

    Date Posted: Feb 4, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped

  • UNKNOWN OR OTHER

    RECORD_ID: 3540069

    NHTSA Item Number: 10208554

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: MT-001-22

    Date Posted: Feb 4, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3540180

    NHTSA Item Number: 10208556

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: 00-001-22

    Date Posted: Feb 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 3540252

    NHTSA Item Number: 10208556

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: 00-001-22

    Date Posted: Feb 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • STEERING

    RECORD_ID: 3540365

    NHTSA Item Number: 10208556

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: 00-001-22

    Date Posted: Feb 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • POWER TRAIN

    RECORD_ID: 3540634

    NHTSA Item Number: 10208556

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: 00-001-22

    Date Posted: Feb 23, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe

  • ELECTRICAL SYSTEM

    RECORD_ID: 3540876

    NHTSA Item Number: 10208558

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-001-22

    Date Posted: Feb 14, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • SUSPENSION: FRONT: WHEEL BEARING

    RECORD_ID: 3541048

    NHTSA Item Number: 10208564

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-006-22

    Date Posted: Feb 28, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: FRONT: WHEEL BEARING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • POWER TRAIN

    RECORD_ID: 3541067

    NHTSA Item Number: 10208564

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-006-22

    Date Posted: Feb 28, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • STRUCTURE

    RECORD_ID: 3541162

    NHTSA Item Number: 10208567

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-008-22

    Date Posted: Feb 10, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • POWER TRAIN

    RECORD_ID: 3541297

    NHTSA Item Number: 10208568

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-009-22

    Date Posted: Feb 18, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound tha

  • POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT

    RECORD_ID: 3541312

    NHTSA Item Number: 10208568

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2022

    Bulletin Number: SA-009-22

    Date Posted: Feb 18, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound tha

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 3501191

    NHTSA Item Number: 10206938

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: SA-001/22

    Date Posted: Jan 11, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair

  • EQUIPMENT

    RECORD_ID: 3501197

    NHTSA Item Number: 10206938

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: SA-001/22

    Date Posted: Jan 11, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair

  • BACK OVER PREVENTION

    RECORD_ID: 3501238

    NHTSA Item Number: 10206938

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: SA-001/22

    Date Posted: Jan 11, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: BACK OVER PREVENTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair

  • ELECTRICAL SYSTEM

    RECORD_ID: 3501244

    NHTSA Item Number: 10206938

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: SA-001/22

    Date Posted: Jan 11, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair

  • ELECTRICAL SYSTEM

    RECORD_ID: 3501566

    NHTSA Item Number: 10206950

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 09-003/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratc

  • EQUIPMENT

    RECORD_ID: 3501573

    NHTSA Item Number: 10206950

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 09-003/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratc

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 3501682

    NHTSA Item Number: 10206952

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 09-004/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or c

  • ELECTRICAL SYSTEM

    RECORD_ID: 3501692

    NHTSA Item Number: 10206952

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 09-004/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or c

  • ELECTRICAL SYSTEM

    RECORD_ID: 3501895

    NHTSA Item Number: 10206955

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-001/22

    Date Posted: Jan 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • LANE DEPARTURE

    RECORD_ID: 3501905

    NHTSA Item Number: 10206955

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-001/22

    Date Posted: Jan 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • LANE DEPARTURE: BLIND SPOT DETECTION

    RECORD_ID: 3501908

    NHTSA Item Number: 10206955

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-001/22

    Date Posted: Jan 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE: BLIND SPOT DETECTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • EQUIPMENT

    RECORD_ID: 3501913

    NHTSA Item Number: 10206955

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-001/22

    Date Posted: Jan 12, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • ELECTRICAL SYSTEM: ADAS: PARKING ASSIST: SENSORS

    RECORD_ID: 3502042

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: ADAS: PARKING ASSIST: SENSORS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • EQUIPMENT

    RECORD_ID: 3502050

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 3502054

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 3502056

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • ELECTRICAL SYSTEM

    RECORD_ID: 3502058

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • ELECTRICAL SYSTEM: ADAS: PARKING ASSIST: WARNING

    RECORD_ID: 3502063

    NHTSA Item Number: 10206958

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2022

    Bulletin Number: 15-002/22

    Date Posted: Jan 27, 2022

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: ADAS: PARKING ASSIST: WARNING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A: 68 [FORWARD SENSING CAMERA (FSC)]. U045A: 68 Error signal received from parking assist unit 2. The parking sensor indicator is flas

  • ELECTRICAL SYSTEM

    RECORD_ID: 3486532

    NHTSA Item Number: 10205994

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2022

    Bulletin Number: 01-006-21-3779b

    Date Posted: Dec 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles

  • STRUCTURE

    RECORD_ID: 3486856

    NHTSA Item Number: 10206004

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2022

    Bulletin Number: 09-009-21-3759a

    Date Posted: Dec 17, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the

  • STRUCTURE

    RECORD_ID: 3486927

    NHTSA Item Number: 10206007

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2022

    Bulletin Number: 09-028-21-3748a

    Date Posted: Dec 17, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway speeds. When d

  • POWER TRAIN

    RECORD_ID: 3487061

    NHTSA Item Number: 10206021

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2022

    Bulletin Number: SA-031-21c

    Date Posted: Dec 22, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3487072

    NHTSA Item Number: 10206021

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2022

    Bulletin Number: SA-031-21c

    Date Posted: Dec 22, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are

  • EQUIPMENT

    RECORD_ID: 3438401

    NHTSA Item Number: 10203727

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: 09-016-21-3797c

    Date Posted: Nov 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • STRUCTURE

    RECORD_ID: 3438408

    NHTSA Item Number: 10203727

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: 09-016-21-3797c

    Date Posted: Nov 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • STRUCTURE

    RECORD_ID: 3438416

    NHTSA Item Number: 10203728

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: 09-033-21-3847

    Date Posted: Nov 10, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sha

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 3438782

    NHTSA Item Number: 10203735

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: 15-004-21-3835

    Date Posted: Nov 16, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previousl

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3438807

    NHTSA Item Number: 10203735

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: 15-004-21-3835

    Date Posted: Nov 16, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previousl

  • ELECTRICAL SYSTEM

    RECORD_ID: 3438923

    NHTSA Item Number: 10203759

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: SA-052-21

    Date Posted: Nov 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: For improvement of electrical diagnosis, the SKYACTIV�® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV�® vehicles and compare suspect terminal

  • EQUIPMENT

    RECORD_ID: 3438942

    NHTSA Item Number: 10203759

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: SA-052-21

    Date Posted: Nov 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: For improvement of electrical diagnosis, the SKYACTIV�® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV�® vehicles and compare suspect terminal

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3439027

    NHTSA Item Number: 10203768

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: SA-019-21e

    Date Posted: Nov 16, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

  • EQUIPMENT

    RECORD_ID: 3439039

    NHTSA Item Number: 10203768

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 2, 2021

    Bulletin Number: SA-019-21e

    Date Posted: Nov 16, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

  • EQUIPMENT

    RECORD_ID: 3421488

    NHTSA Item Number: 10202767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-050-21a

    Date Posted: Oct 14, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF, Audio OFF, The

  • ELECTRICAL SYSTEM

    RECORD_ID: 3421489

    NHTSA Item Number: 10202767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-050-21a

    Date Posted: Oct 14, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF, Audio OFF, The

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3421491

    NHTSA Item Number: 10202767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-050-21a

    Date Posted: Oct 14, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF, Audio OFF, The

  • POWER TRAIN

    RECORD_ID: 3421494

    NHTSA Item Number: 10202767

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-050-21a

    Date Posted: Oct 14, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF, Audio OFF, The

  • POWER TRAIN

    RECORD_ID: 3421526

    NHTSA Item Number: 10202772

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21b

    Date Posted: Oct 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.

  • EQUIPMENT

    RECORD_ID: 3421528

    NHTSA Item Number: 10202772

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21b

    Date Posted: Oct 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3421556

    NHTSA Item Number: 10202772

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21b

    Date Posted: Oct 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3421586

    NHTSA Item Number: 10202774

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21c

    Date Posted: Oct 15, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can

  • EQUIPMENT

    RECORD_ID: 3421589

    NHTSA Item Number: 10202774

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21c

    Date Posted: Oct 15, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3421613

    NHTSA Item Number: 10202774

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 1, 2021

    Bulletin Number: SA-031-21c

    Date Posted: Oct 15, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can

  • ELECTRICAL SYSTEM

    RECORD_ID: 3420146

    NHTSA Item Number: 10202689

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: 07-004-21-3830

    Date Posted: Oct 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and the

  • EQUIPMENT

    RECORD_ID: 3420150

    NHTSA Item Number: 10202689

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: 07-004-21-3830

    Date Posted: Oct 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and the

  • VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM: AIR HANDLER/CHAMBER, DUCTS, AND VALVES

    RECORD_ID: 3420158

    NHTSA Item Number: 10202689

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: 07-004-21-3830

    Date Posted: Oct 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM: AIR HANDLER/CHAMBER, DUCTS, AND VALVES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and the

  • EQUIPMENT: APPLIANCE: AIR CONDITIONER

    RECORD_ID: 3420160

    NHTSA Item Number: 10202689

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: 07-004-21-3830

    Date Posted: Oct 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and the

  • FUEL SYSTEM, GASOLINE

    RECORD_ID: 3420325

    NHTSA Item Number: 10202695

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: MT-002-21a

    Date Posted: Oct 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, GASOLINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and

  • FUEL SYSTEM, OTHER

    RECORD_ID: 3420438

    NHTSA Item Number: 10202695

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 31, 2021

    Bulletin Number: MT-002-21a

    Date Posted: Oct 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3408256

    NHTSA Item Number: 10201861

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2021

    Bulletin Number: SA-047-21

    Date Posted: Sep 16, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris

  • ELECTRICAL SYSTEM

    RECORD_ID: 3408322

    NHTSA Item Number: 10201863

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2021

    Bulletin Number: SA-019-21c

    Date Posted: Sep 1, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • EQUIPMENT

    RECORD_ID: 3408325

    NHTSA Item Number: 10201863

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2021

    Bulletin Number: SA-019-21c

    Date Posted: Sep 1, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • EQUIPMENT

    RECORD_ID: 3408337

    NHTSA Item Number: 10201864

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2021

    Bulletin Number: SA-019-21d

    Date Posted: Sep 28, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3408338

    NHTSA Item Number: 10201864

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2021

    Bulletin Number: SA-019-21d

    Date Posted: Sep 28, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • EQUIPMENT

    RECORD_ID: 3405617

    NHTSA Item Number: 10201766

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 01-011-21-3800a

    Date Posted: Sep 27, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3405632

    NHTSA Item Number: 10201766

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 01-011-21-3800a

    Date Posted: Sep 27, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3405645

    NHTSA Item Number: 10201766

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 01-011-21-3800a

    Date Posted: Sep 27, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3405656

    NHTSA Item Number: 10201767

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 04-004-21-3821

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is

  • PARKING BRAKE: ELECTRICAL

    RECORD_ID: 3405657

    NHTSA Item Number: 10201767

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 04-004-21-3821

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: PARKING BRAKE: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is

  • EQUIPMENT

    RECORD_ID: 3405666

    NHTSA Item Number: 10201767

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 04-004-21-3821

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is

  • POWER TRAIN

    RECORD_ID: 3405700

    NHTSA Item Number: 10201768

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 05-001-21-3826

    Date Posted: Sep 3, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842: 00 - Oil pressure switch No. 1 (oil pressure switch B) st

  • EQUIPMENT

    RECORD_ID: 3405730

    NHTSA Item Number: 10201770

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 07-003-21-3825

    Date Posted: Sep 10, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing process of the

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3405733

    NHTSA Item Number: 10201770

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 07-003-21-3825

    Date Posted: Sep 10, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing process of the

  • EQUIPMENT

    RECORD_ID: 3405747

    NHTSA Item Number: 10201771

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-016-21-3797b

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • STRUCTURE

    RECORD_ID: 3405750

    NHTSA Item Number: 10201771

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-016-21-3797b

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3405753

    NHTSA Item Number: 10201772

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-021-21-3818b

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • EQUIPMENT

    RECORD_ID: 3405810

    NHTSA Item Number: 10201772

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-021-21-3818b

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 3405830

    NHTSA Item Number: 10201772

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-021-21-3818b

    Date Posted: Sep 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • EQUIPMENT

    RECORD_ID: 3405900

    NHTSA Item Number: 10201775

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-028-21-3748

    Date Posted: Sep 17, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weather

  • STRUCTURE

    RECORD_ID: 3405902

    NHTSA Item Number: 10201775

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 09-028-21-3748

    Date Posted: Sep 17, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weather

  • ELECTRICAL SYSTEM: ADAS: BLINDSPOT: SOFTWARE

    RECORD_ID: 3405905

    NHTSA Item Number: 10201776

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 15-003-21-3828

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: ADAS: BLINDSPOT: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3405912

    NHTSA Item Number: 10201776

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 15-003-21-3828

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • VISIBILITY

    RECORD_ID: 3405919

    NHTSA Item Number: 10201776

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 15-003-21-3828

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • LANE DEPARTURE

    RECORD_ID: 3405921

    NHTSA Item Number: 10201776

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: 15-003-21-3828

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3406027

    NHTSA Item Number: 10201777

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: MT-002-21

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and

  • EQUIPMENT

    RECORD_ID: 3406139

    NHTSA Item Number: 10201777

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2021

    Bulletin Number: MT-002-21

    Date Posted: Sep 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 3385170

    NHTSA Item Number: 10200933

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2021

    Bulletin Number: 01-006-21-3779a

    Date Posted: Aug 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3385348

    NHTSA Item Number: 10200933

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2021

    Bulletin Number: 01-006-21-3779a

    Date Posted: Aug 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer

  • ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    RECORD_ID: 3385534

    NHTSA Item Number: 10200939

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2021

    Bulletin Number: SA-031-21a

    Date Posted: Aug 5, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 3385590

    NHTSA Item Number: 10200940

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2021

    Bulletin Number: SA-046-21

    Date Posted: Aug 10, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3385602

    NHTSA Item Number: 10200940

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2021

    Bulletin Number: SA-046-21

    Date Posted: Aug 10, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • EQUIPMENT

    RECORD_ID: 3379466

    NHTSA Item Number: 10200527

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 24, 2021

    Bulletin Number: 09-025-21-3824

    Date Posted: Aug 17, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides information regarding the proper use of the driver�s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage

  • EQUIPMENT: ELECTRICAL: INFOTAINMENT

    RECORD_ID: 3379624

    NHTSA Item Number: 10200528

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 24, 2021

    Bulletin Number: 09-021-21-3818a

    Date Posted: Aug 6, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make

  • EQUIPMENT

    RECORD_ID: 3347691

    NHTSA Item Number: 10199634

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 3, 2021

    Bulletin Number: 09-021-21-3818

    Date Posted: Jul 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3347862

    NHTSA Item Number: 10199641

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 3, 2021

    Bulletin Number: 15-002-21-3812

    Date Posted: Jul 9, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000: 04-0A (Forward sensing camera (FS

  • ELECTRICAL SYSTEM

    RECORD_ID: 3347868

    NHTSA Item Number: 10199641

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 3, 2021

    Bulletin Number: 15-002-21-3812

    Date Posted: Jul 9, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000: 04-0A (Forward sensing camera (FS

  • WHEELS

    RECORD_ID: 3348873

    NHTSA Item Number: 10199714

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2021

    Bulletin Number: 02-002-21-3769a

    Date Posted: Jul 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • STRUCTURE

    RECORD_ID: 3348885

    NHTSA Item Number: 10199715

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 2, 2021

    Bulletin Number: 09-016-21-3797a

    Date Posted: Jul 12, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • EQUIPMENT

    RECORD_ID: 3322757

    NHTSA Item Number: 10198673

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2021

    Bulletin Number: SA-030-21a

    Date Posted: Jun 15, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a n

  • EQUIPMENT

    RECORD_ID: 3322852

    NHTSA Item Number: 10198677

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2021

    Bulletin Number: SA-029-21a

    Date Posted: Jun 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> App

  • ELECTRICAL SYSTEM

    RECORD_ID: 3322868

    NHTSA Item Number: 10198677

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2021

    Bulletin Number: SA-029-21a

    Date Posted: Jun 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> App

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3322927

    NHTSA Item Number: 10198679

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2021

    Bulletin Number: SA-019-21a

    Date Posted: Jun 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • ELECTRICAL SYSTEM

    RECORD_ID: 3322973

    NHTSA Item Number: 10198679

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2021

    Bulletin Number: SA-019-21a

    Date Posted: Jun 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • AIR BAGS

    RECORD_ID: 3323020

    NHTSA Item Number: 10198685

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2021

    Bulletin Number: SA-042-21

    Date Posted: Jun 24, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the fr

  • EQUIPMENT

    RECORD_ID: 3323189

    NHTSA Item Number: 10198689

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2021

    Bulletin Number: SA-041-21

    Date Posted: Jun 9, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is sele

  • VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    RECORD_ID: 3323252

    NHTSA Item Number: 10198691

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2021

    Bulletin Number: SA-040-21

    Date Posted: Jun 7, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  • SERVICE BRAKES

    RECORD_ID: 3321131

    NHTSA Item Number: 10198568

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 29, 2021

    Bulletin Number: 04-002-21-3809

    Date Posted: Jun 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    RECORD_ID: 3321260

    NHTSA Item Number: 10198574

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 29, 2021

    Bulletin Number: MT-003-21

    Date Posted: Jun 1, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge

  • POWER TRAIN

    RECORD_ID: 3290444

    NHTSA Item Number: 10194714

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-032-21

    Date Posted: May 11, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and

  • LANE DEPARTURE

    RECORD_ID: 3292754

    NHTSA Item Number: 10194887

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-036-21

    Date Posted: May 18, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles],

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 3292782

    NHTSA Item Number: 10194887

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-036-21

    Date Posted: May 18, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles],

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3292858

    NHTSA Item Number: 10194887

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-036-21

    Date Posted: May 18, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles],

  • EXTERIOR LIGHTING

    RECORD_ID: 3292873

    NHTSA Item Number: 10194887

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-036-21

    Date Posted: May 18, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles],

  • EQUIPMENT

    RECORD_ID: 3292894

    NHTSA Item Number: 10194891

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 3, 2021

    Bulletin Number: SA-034-21

    Date Posted: May 13, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

  • EQUIPMENT

    RECORD_ID: 3291337

    NHTSA Item Number: 10194762

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 2, 2021

    Bulletin Number: SA-030-21

    Date Posted: May 4, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3291374

    NHTSA Item Number: 10194765

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 2, 2021

    Bulletin Number: SA-031-21

    Date Posted: May 6, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. DUE TO A SU

  • POWER TRAIN

    RECORD_ID: 3291465

    NHTSA Item Number: 10194782

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 2, 2021

    Bulletin Number: SA-033-21

    Date Posted: May 11, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 3289825

    NHTSA Item Number: 10194655

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: 09-015-21-3805

    Date Posted: May 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connect

  • ELECTRICAL SYSTEM

    RECORD_ID: 3289826

    NHTSA Item Number: 10194655

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: 09-015-21-3805

    Date Posted: May 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connect

  • STRUCTURE

    RECORD_ID: 3289831

    NHTSA Item Number: 10194656

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: 09-016-21-3797

    Date Posted: May 27, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/clo

  • ELECTRICAL SYSTEM

    RECORD_ID: 3289895

    NHTSA Item Number: 10194657

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-001-21

    Date Posted: May 5, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • EQUIPMENT

    RECORD_ID: 3289921

    NHTSA Item Number: 10194657

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-001-21

    Date Posted: May 5, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3289939

    NHTSA Item Number: 10194657

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-001-21

    Date Posted: May 5, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • EQUIPMENT

    RECORD_ID: 3290208

    NHTSA Item Number: 10194659

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-002-21

    Date Posted: May 7, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The af

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3290232

    NHTSA Item Number: 10194659

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-002-21

    Date Posted: May 7, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The af

  • ELECTRICAL SYSTEM

    RECORD_ID: 3290295

    NHTSA Item Number: 10194659

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 1, 2021

    Bulletin Number: MT-002-21

    Date Posted: May 7, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The af

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3257870

    NHTSA Item Number: 10191534

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2021

    Bulletin Number: 01-002-21-3767a

    Date Posted: Apr 30, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3257882

    NHTSA Item Number: 10191535

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2021

    Bulletin Number: 01-004-21-3773a

    Date Posted: Apr 30, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have the check engine light on with DTC P0524: 00 or P055F: 00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil press

  • EQUIPMENT

    RECORD_ID: 3257911

    NHTSA Item Number: 10191538

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2021

    Bulletin Number: SA-029-21

    Date Posted: Apr 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay� / Android Auto�, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Up

  • POWER TRAIN

    RECORD_ID: 3247192

    NHTSA Item Number: 10190952

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 26, 2021

    Bulletin Number: 01-008-21-3787

    Date Posted: Apr 2, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in PCM memory under one of the following conditions (A or B). DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem. Due to an

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3247356

    NHTSA Item Number: 10190956

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 26, 2021

    Bulletin Number: 01-011-21-3800

    Date Posted: Apr 22, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator

  • EQUIPMENT

    RECORD_ID: 3247442

    NHTSA Item Number: 10190971

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 26, 2021

    Bulletin Number: SA-019-21a

    Date Posted: Apr 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • EQUIPMENT

    RECORD_ID: 3178632

    NHTSA Item Number: 10189949

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2021

    Bulletin Number: SA-017-21a

    Date Posted: Mar 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CHECK ENGINE LIGHT ON WITH DTC P0126: 00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3178640

    NHTSA Item Number: 10189949

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2021

    Bulletin Number: SA-017-21a

    Date Posted: Mar 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CHECK ENGINE LIGHT ON WITH DTC P0126: 00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and

  • ELECTRICAL SYSTEM

    RECORD_ID: 3175304

    NHTSA Item Number: 10189797

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2021

    Bulletin Number: MT-001-21

    Date Posted: Mar 15, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • ELECTRICAL SYSTEM

    RECORD_ID: 3175721

    NHTSA Item Number: 10189820

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2021

    Bulletin Number: 08-002-21-3788

    Date Posted: Mar 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caused by th

  • STRUCTURE

    RECORD_ID: 3175725

    NHTSA Item Number: 10189821

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2021

    Bulletin Number: 09-008-21-3791

    Date Posted: Mar 9, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To el

  • STRUCTURE

    RECORD_ID: 3175733

    NHTSA Item Number: 10189822

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 5, 2021

    Bulletin Number: 09-009-21-3759

    Date Posted: Mar 11, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most lik

  • EQUIPMENT

    RECORD_ID: 2588957

    NHTSA Item Number: 10188496

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 8, 2021

    Bulletin Number: SA-073-17

    Date Posted: Nov 29, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rota

  • TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    RECORD_ID: 2588964

    NHTSA Item Number: 10188496

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 8, 2021

    Bulletin Number: SA-073-17

    Date Posted: Nov 29, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rota

  • WHEELS

    RECORD_ID: 2588967

    NHTSA Item Number: 10188496

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 8, 2021

    Bulletin Number: SA-073-17

    Date Posted: Nov 29, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. ? the wheel sensors activate after detecting tire rota

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3145097

    NHTSA Item Number: 10188014

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: 01-004-21-3773

    Date Posted: Feb 5, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have the check engine light on with DTC P0524: 00 or P055F: 00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil press

  • ELECTRICAL SYSTEM

    RECORD_ID: 3145349

    NHTSA Item Number: 10188015

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: 01-005-21-3778

    Date Posted: Feb 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicl

  • ELECTRICAL SYSTEM

    RECORD_ID: 3145441

    NHTSA Item Number: 10188016

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: 01-006-21-3779

    Date Posted: Feb 8, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3145625

    NHTSA Item Number: 10188024

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: SA-017-21

    Date Posted: Feb 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3145761

    NHTSA Item Number: 10188042

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: CSP05c

    Date Posted: Feb 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginn

  • EQUIPMENT

    RECORD_ID: 3145780

    NHTSA Item Number: 10188042

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: CSP05c

    Date Posted: Feb 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginn

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3145821

    NHTSA Item Number: 10188047

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: CSP05d

    Date Posted: Feb 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginn

  • EQUIPMENT

    RECORD_ID: 3145835

    NHTSA Item Number: 10188047

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 3, 2021

    Bulletin Number: CSP05d

    Date Posted: Feb 19, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginn

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 3122234

    NHTSA Item Number: 10186810

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 6, 2021

    Bulletin Number: SA-008-21

    Date Posted: Jan 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: DTC P0942: 49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 3122236

    NHTSA Item Number: 10186810

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 6, 2021

    Bulletin Number: SA-008-21

    Date Posted: Jan 25, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: DTC P0942: 49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3119636

    NHTSA Item Number: 10186693

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 00-001-21-3768

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • POWER TRAIN

    RECORD_ID: 3119800

    NHTSA Item Number: 10186693

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 00-001-21-3768

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • WHEELS

    RECORD_ID: 3119895

    NHTSA Item Number: 10186693

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 00-001-21-3768

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • STEERING

    RECORD_ID: 3120109

    NHTSA Item Number: 10186693

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 00-001-21-3768

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3120342

    NHTSA Item Number: 10186695

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 01-002-21-3767

    Date Posted: Jan 14, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3120382

    NHTSA Item Number: 10186696

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 01-003-21-3776

    Date Posted: Jan 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610: 00: Instrument cluster internal engine off timer performance problem. P2507: 00: PCM battery voltage low

  • EQUIPMENT

    RECORD_ID: 3120397

    NHTSA Item Number: 10186696

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 01-003-21-3776

    Date Posted: Jan 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610: 00: Instrument cluster internal engine off timer performance problem. P2507: 00: PCM battery voltage low

  • ELECTRICAL SYSTEM

    RECORD_ID: 3120403

    NHTSA Item Number: 10186696

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 01-003-21-3776

    Date Posted: Jan 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610: 00: Instrument cluster internal engine off timer performance problem. P2507: 00: PCM battery voltage low

  • SUSPENSION

    RECORD_ID: 3120472

    NHTSA Item Number: 10186697

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 02-001-21-3766

    Date Posted: Jan 20, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • WHEELS

    RECORD_ID: 3120502

    NHTSA Item Number: 10186698

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 02-002-21-3769

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • STEERING

    RECORD_ID: 3120573

    NHTSA Item Number: 10186699

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 02-003-21-3777

    Date Posted: Jan 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the steering wheel is off center more than 3�° even when driving straight on a flat road.

  • EQUIPMENT

    RECORD_ID: 3120653

    NHTSA Item Number: 10186701

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 07-001-21-3775

    Date Posted: Jan 26, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • ELECTRICAL SYSTEM

    RECORD_ID: 3121162

    NHTSA Item Number: 10186703

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 09-002-21-3770

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

  • EQUIPMENT

    RECORD_ID: 3121296

    NHTSA Item Number: 10186703

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 09-002-21-3770

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

  • VEHICLE SPEED CONTROL

    RECORD_ID: 3121422

    NHTSA Item Number: 10186703

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 09-002-21-3770

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VEHICLE SPEED CONTROL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

  • STRUCTURE: BODY

    RECORD_ID: 3121506

    NHTSA Item Number: 10186704

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 09-003-21-3771

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  • STRUCTURE

    RECORD_ID: 3121531

    NHTSA Item Number: 10186705

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: 09-004-21-3772

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • EQUIPMENT

    RECORD_ID: 3121554

    NHTSA Item Number: 10186707

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: CSP05b

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3121561

    NHTSA Item Number: 10186707

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 5, 2021

    Bulletin Number: CSP05b

    Date Posted: Jan 21, 2021

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • ELECTRICAL SYSTEM

    RECORD_ID: 2587822

    NHTSA Item Number: 10186263

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2021

    Bulletin Number: SA266

    Date Posted: Dec 19, 2016

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA Mobile start (MMS) cannot communicate with vehicle

  • EQUIPMENT

    RECORD_ID: 2587866

    NHTSA Item Number: 10186263

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 1, 2021

    Bulletin Number: SA266

    Date Posted: Dec 19, 2016

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA Mobile start (MMS) cannot communicate with vehicle

  • EQUIPMENT

    RECORD_ID: 3088092

    NHTSA Item Number: 10185181

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-004-20c

    Date Posted: Dec 14, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3088166

    NHTSA Item Number: 10185185

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-035-20b

    Date Posted: Dec 2, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator

  • EQUIPMENT

    RECORD_ID: 3088174

    NHTSA Item Number: 10185185

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-035-20b

    Date Posted: Dec 2, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator

  • EQUIPMENT

    RECORD_ID: 3088184

    NHTSA Item Number: 10185186

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-058-20c

    Date Posted: Dec 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3088192

    NHTSA Item Number: 10185186

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-058-20c

    Date Posted: Dec 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3088201

    NHTSA Item Number: 10185186

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-058-20c

    Date Posted: Dec 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • ELECTRICAL SYSTEM

    RECORD_ID: 3088212

    NHTSA Item Number: 10185186

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 6, 2021

    Bulletin Number: SA-058-20c

    Date Posted: Dec 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • SERVICE BRAKES

    RECORD_ID: 3083355

    NHTSA Item Number: 10185047

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2021

    Bulletin Number: 04-005-20-3687a

    Date Posted: Dec 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE

    RECORD_ID: 3083360

    NHTSA Item Number: 10185048

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2021

    Bulletin Number: 05-002-20-3704b

    Date Posted: Dec 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • POWER TRAIN

    RECORD_ID: 3083362

    NHTSA Item Number: 10185048

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2021

    Bulletin Number: 05-002-20-3704b

    Date Posted: Dec 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • SEATS

    RECORD_ID: 3083437

    NHTSA Item Number: 10185052

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2021

    Bulletin Number: 09-007-20-3674a

    Date Posted: Dec 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the

  • EQUIPMENT

    RECORD_ID: 3083464

    NHTSA Item Number: 10185052

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 5, 2021

    Bulletin Number: 09-007-20-3674a

    Date Posted: Dec 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the

  • EQUIPMENT

    RECORD_ID: 3053224

    NHTSA Item Number: 10183633

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: CSP05

    Date Posted: Nov 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3053238

    NHTSA Item Number: 10183633

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: CSP05

    Date Posted: Nov 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • EQUIPMENT

    RECORD_ID: 3053251

    NHTSA Item Number: 10183634

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: CSP05a

    Date Posted: Nov 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3053252

    NHTSA Item Number: 10183634

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: CSP05a

    Date Posted: Nov 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offered beginning with

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3053660

    NHTSA Item Number: 10183666

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: SA-047-20b

    Date Posted: Nov 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

  • POWER TRAIN

    RECORD_ID: 3053672

    NHTSA Item Number: 10183666

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: SA-047-20b

    Date Posted: Nov 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

  • EQUIPMENT

    RECORD_ID: 3053681

    NHTSA Item Number: 10183666

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 4, 2020

    Bulletin Number: SA-047-20b

    Date Posted: Nov 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

  • EQUIPMENT

    RECORD_ID: 3052487

    NHTSA Item Number: 10183589

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 01-006-20-3695b

    Date Posted: Nov 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3052489

    NHTSA Item Number: 10183589

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 01-006-20-3695b

    Date Posted: Nov 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3052506

    NHTSA Item Number: 10183589

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 01-006-20-3695b

    Date Posted: Nov 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • EQUIPMENT

    RECORD_ID: 3052526

    NHTSA Item Number: 10183590

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 04-007-20-3713a

    Date Posted: Nov 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • PARKING BRAKE: ELECTRICAL

    RECORD_ID: 3052531

    NHTSA Item Number: 10183590

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 04-007-20-3713a

    Date Posted: Nov 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: PARKING BRAKE: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • SERVICE BRAKES

    RECORD_ID: 3052557

    NHTSA Item Number: 10183590

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 04-007-20-3713a

    Date Posted: Nov 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • POWER TRAIN

    RECORD_ID: 3052571

    NHTSA Item Number: 10183592

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 05-005-20-3752

    Date Posted: Nov 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: � Depends on the vehicle�s speed only (the more speed, the more noise) � Occurs with all types of driving (acceleration,

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3052707

    NHTSA Item Number: 10183601

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 09-036-20-3756

    Date Posted: Nov 17, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH�® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH�® hands-free and/or text messaging customer concerns, Mazda created a special service and

  • ELECTRICAL SYSTEM

    RECORD_ID: 3052761

    NHTSA Item Number: 10183601

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: 09-036-20-3756

    Date Posted: Nov 17, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH�® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH�® hands-free and/or text messaging customer concerns, Mazda created a special service and

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3052880

    NHTSA Item Number: 10183604

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: MT-005-20

    Date Posted: Nov 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicl

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3052897

    NHTSA Item Number: 10183607

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: MT-006-20

    Date Posted: Nov 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following MAZDA CONNECT� Temperature Warning message: � Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT� screen temperature is

  • ELECTRICAL SYSTEM

    RECORD_ID: 3052944

    NHTSA Item Number: 10183607

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 3, 2020

    Bulletin Number: MT-006-20

    Date Posted: Nov 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following MAZDA CONNECT� Temperature Warning message: � Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT� screen temperature is

  • EQUIPMENT

    RECORD_ID: 3024057

    NHTSA Item Number: 10182121

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-069-20

    Date Posted: Oct 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.mazdausa.com

  • EQUIPMENT

    RECORD_ID: 3024072

    NHTSA Item Number: 10182122

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-070-20

    Date Posted: Oct 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates

  • ELECTRICAL SYSTEM

    RECORD_ID: 3024115

    NHTSA Item Number: 10182122

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-070-20

    Date Posted: Oct 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 3024192

    NHTSA Item Number: 10182123

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-071-20

    Date Posted: Oct 28, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272,

  • EQUIPMENT

    RECORD_ID: 3024244

    NHTSA Item Number: 10182123

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-071-20

    Date Posted: Oct 28, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272,

  • ENGINE AND ENGINE COOLING: ENGINE: ENGINE CONTROL MODULE (ECU/ECM)

    RECORD_ID: 3024312

    NHTSA Item Number: 10182126

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-047-20a

    Date Posted: Oct 14, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: ENGINE: ENGINE CONTROL MODULE (ECU/ECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 3024316

    NHTSA Item Number: 10182126

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-047-20a

    Date Posted: Oct 14, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

  • EQUIPMENT

    RECORD_ID: 3024330

    NHTSA Item Number: 10182126

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 4, 2020

    Bulletin Number: SA-047-20a

    Date Posted: Oct 14, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 3023816

    NHTSA Item Number: 10182094

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2020

    Bulletin Number: 04-007-20-3713

    Date Posted: Oct 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • SERVICE BRAKES, AIR: DISC: PADS

    RECORD_ID: 3023828

    NHTSA Item Number: 10182094

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2020

    Bulletin Number: 04-007-20-3713

    Date Posted: Oct 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, AIR: DISC: PADS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • PARKING BRAKE: ELECTRICAL

    RECORD_ID: 3023830

    NHTSA Item Number: 10182094

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 3, 2020

    Bulletin Number: 04-007-20-3713

    Date Posted: Oct 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: PARKING BRAKE: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumula

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2999329

    NHTSA Item Number: 10180714

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2020

    Bulletin Number: SA-061-20a

    Date Posted: Sep 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may

  • EQUIPMENT

    RECORD_ID: 2999341

    NHTSA Item Number: 10180714

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 5, 2020

    Bulletin Number: SA-061-20a

    Date Posted: Sep 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2998409

    NHTSA Item Number: 10180665

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-028-20-3733

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detache

  • EQUIPMENT

    RECORD_ID: 2998412

    NHTSA Item Number: 10180665

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-028-20-3733

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detache

  • STRUCTURE

    RECORD_ID: 2998419

    NHTSA Item Number: 10180665

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-028-20-3733

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Due to an external force applied to the bumper cover, one of the brackets fastening the reflector to the bumper cover may have become detache

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2998423

    NHTSA Item Number: 10180666

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-029-20-3732

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlar

  • EQUIPMENT

    RECORD_ID: 2998433

    NHTSA Item Number: 10180666

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-029-20-3732

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlar

  • STRUCTURE: BODY: DOOR

    RECORD_ID: 2998445

    NHTSA Item Number: 10180666

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-029-20-3732

    Date Posted: Sep 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: DOOR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become enlarged. The enlar

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 2998455

    NHTSA Item Number: 10180667

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-030-20-3740

    Date Posted: Sep 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2998503

    NHTSA Item Number: 10180667

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 09-030-20-3740

    Date Posted: Sep 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2998545

    NHTSA Item Number: 10180670

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 15-003-20-3737

    Date Posted: Sep 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420: 68 [FSC] stored in memory. � DTC U0420: 68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (

  • VISIBILITY

    RECORD_ID: 2998546

    NHTSA Item Number: 10180670

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 15-003-20-3737

    Date Posted: Sep 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420: 68 [FSC] stored in memory. � DTC U0420: 68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (

  • STEERING: ELECTRIC POWER ASSIST SYSTEM

    RECORD_ID: 2998560

    NHTSA Item Number: 10180670

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 15-003-20-3737

    Date Posted: Sep 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING: ELECTRIC POWER ASSIST SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420: 68 [FSC] stored in memory. � DTC U0420: 68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 2998581

    NHTSA Item Number: 10180670

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 15-003-20-3737

    Date Posted: Sep 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420: 68 [FSC] stored in memory. � DTC U0420: 68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2998602

    NHTSA Item Number: 10180670

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 3, 2020

    Bulletin Number: 15-003-20-3737

    Date Posted: Sep 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420: 68 [FSC] stored in memory. � DTC U0420: 68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2997360

    NHTSA Item Number: 10180595

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2020

    Bulletin Number: 01-012-20-3738

    Date Posted: Sep 30, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light on with DTCs P2096: 00, P2097: 00 and/or P0524: 00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone.� P2096: 00 - Air fuel too lean � P2

  • SUSPENSION

    RECORD_ID: 2997367

    NHTSA Item Number: 10180597

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2020

    Bulletin Number: 02-007-20-3729

    Date Posted: Sep 25, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.

  • POWER TRAIN

    RECORD_ID: 2997375

    NHTSA Item Number: 10180598

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2020

    Bulletin Number: 05-002-20-3704a

    Date Posted: Sep 24, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 2997378

    NHTSA Item Number: 10180598

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2020

    Bulletin Number: 05-002-20-3704a

    Date Posted: Sep 24, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the tor

  • STEERING

    RECORD_ID: 2997387

    NHTSA Item Number: 10180599

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 2, 2020

    Bulletin Number: 06-003-20-3718b

    Date Posted: Sep 8, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic

  • VISIBILITY

    RECORD_ID: 2961931

    NHTSA Item Number: 10179313

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-062-20

    Date Posted: Aug 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: � The Forward Se

  • EQUIPMENT

    RECORD_ID: 2961932

    NHTSA Item Number: 10179313

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-062-20

    Date Posted: Aug 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: � The Forward Se

  • PARKING BRAKE

    RECORD_ID: 2961948

    NHTSA Item Number: 10179313

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-062-20

    Date Posted: Aug 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: PARKING BRAKE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: � The Forward Se

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 2961982

    NHTSA Item Number: 10179313

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-062-20

    Date Posted: Aug 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: � The Forward Se

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2961985

    NHTSA Item Number: 10179313

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-062-20

    Date Posted: Aug 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: � The Forward Se

  • ELECTRICAL SYSTEM

    RECORD_ID: 2962058

    NHTSA Item Number: 10179315

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 3, 2020

    Bulletin Number: SA-063-20

    Date Posted: Aug 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

  • TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    RECORD_ID: 2954441

    NHTSA Item Number: 10179228

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 2, 2020

    Bulletin Number: MT-002-20

    Date Posted: Aug 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

  • WHEELS

    RECORD_ID: 2954473

    NHTSA Item Number: 10179228

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 2, 2020

    Bulletin Number: MT-002-20

    Date Posted: Aug 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

  • STEERING

    RECORD_ID: 2952208

    NHTSA Item Number: 10179080

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 1, 2020

    Bulletin Number: 06-003-20-3718

    Date Posted: Aug 25, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic

  • ELECTRICAL SYSTEM

    RECORD_ID: 2953798

    NHTSA Item Number: 10179154

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 1, 2020

    Bulletin Number: MT-003-20

    Date Posted: Aug 7, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: � U3003: 16 (Power liftgate (PLG) control module power supply voltage low input) � U3003: 17 (Power liftgate (PLG) control mo

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2953851

    NHTSA Item Number: 10179170

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 1, 2020

    Bulletin Number: SA-058-20a

    Date Posted: Aug 5, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2953860

    NHTSA Item Number: 10179172

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 1, 2020

    Bulletin Number: SA-058-20b

    Date Posted: Aug 20, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylin

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2953877

    NHTSA Item Number: 10179177

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 1, 2020

    Bulletin Number: SA-061-20

    Date Posted: Aug 5, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

  • SERVICE BRAKES, AIR: SUPPLY: LOW PRESSURE WARNING: SWITCH

    RECORD_ID: 2916310

    NHTSA Item Number: 10177937

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2020

    Bulletin Number: SA-055-20a

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, AIR: SUPPLY: LOW PRESSURE WARNING: SWITCH

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a customer comes in with the following concerns: � OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. � DTC P055F and/or P0524 stored. � No driveability concern or engine mechanical noise. � Outside the VIN range in TSB 01

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2916313

    NHTSA Item Number: 10177937

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2020

    Bulletin Number: SA-055-20a

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a customer comes in with the following concerns: � OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. � DTC P055F and/or P0524 stored. � No driveability concern or engine mechanical noise. � Outside the VIN range in TSB 01

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2916409

    NHTSA Item Number: 10177956

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 5, 2020

    Bulletin Number: SA-058-20

    Date Posted: Jul 24, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assembly.

  • POWER TRAIN

    RECORD_ID: 2912982

    NHTSA Item Number: 10177843

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 05-003-20-3725

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the con

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2913014

    NHTSA Item Number: 10177843

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 05-003-20-3725

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the con

  • EQUIPMENT

    RECORD_ID: 2913029

    NHTSA Item Number: 10177843

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 05-003-20-3725

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the con

  • ENGINE

    RECORD_ID: 2913060

    NHTSA Item Number: 10177843

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 05-003-20-3725

    Date Posted: Jul 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the con

  • ELECTRICAL SYSTEM

    RECORD_ID: 2913083

    NHTSA Item Number: 10177845

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 06-003-20-3718

    Date Posted: Jul 21, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic

  • STEERING

    RECORD_ID: 2913096

    NHTSA Item Number: 10177845

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 06-003-20-3718

    Date Posted: Jul 21, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. This may be caused by improper control logic

  • EQUIPMENT

    RECORD_ID: 2913150

    NHTSA Item Number: 10177847

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: 09-006-20-3673a

    Date Posted: Jul 20, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  • EQUIPMENT

    RECORD_ID: 2913365

    NHTSA Item Number: 10177853

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: MT-001-20

    Date Posted: Jul 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • ELECTRICAL SYSTEM

    RECORD_ID: 2913403

    NHTSA Item Number: 10177853

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 4, 2020

    Bulletin Number: MT-001-20

    Date Posted: Jul 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 2897301

    NHTSA Item Number: 10177005

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 3, 2020

    Bulletin Number: SA-026-20a

    Date Posted: Jun 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  • POWER TRAIN

    RECORD_ID: 2897399

    NHTSA Item Number: 10177012

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 3, 2020

    Bulletin Number: SA-053-20

    Date Posted: Jun 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2897411

    NHTSA Item Number: 10177015

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 3, 2020

    Bulletin Number: SA-055-20

    Date Posted: Jun 22, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a customer comes in with the following concerns, perform the inspection procedure. ï�· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï�· DTC P055F and/or P0524 stored. ï�· No driveability concern or engine mechanical noise. ï�

  • AIR BAGS

    RECORD_ID: 2896923

    NHTSA Item Number: 10176975

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2020

    Bulletin Number: 08-001-20-3696a

    Date Posted: Jun 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. � DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caus

  • ELECTRICAL SYSTEM

    RECORD_ID: 2896930

    NHTSA Item Number: 10176975

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2020

    Bulletin Number: 08-001-20-3696a

    Date Posted: Jun 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the airbag warning light ON with DTC B00A0: 09 stored in the SAS control module memory when the battery voltage is low. � DTC B00A0: 09 (Occupant classification sensor internal signal output unstable). This concern is caus

  • VISIBILITY: WINDSHIELD

    RECORD_ID: 2864590

    NHTSA Item Number: 10176054

    Replacement Service Bulletin Number: N/A

    Date Added: Jun 2, 2020

    Bulletin Number: SA-051-20

    Date Posted: May 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: WINDSHIELD

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615: 12 - Starter relay circuit malfunction B112A: 12 - IG2 relay circuit malfunction. This may be caused by water contamination/corrosion at electrical con

  • POWER TRAIN

    RECORD_ID: 2827670

    NHTSA Item Number: 10174690

    Replacement Service Bulletin Number: N/A

    Date Added: May 5, 2020

    Bulletin Number: SA-047-20

    Date Posted: Apr 28, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2825795

    NHTSA Item Number: 10174567

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2020

    Bulletin Number: 01-006-20-3695

    Date Posted: Apr 23, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in

  • LATCHES/LOCKS/LINKAGES

    RECORD_ID: 2826188

    NHTSA Item Number: 10174589

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2020

    Bulletin Number: 09-019-20-3686

    Date Posted: Apr 29, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LATCHES/LOCKS/LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector an

  • ELECTRICAL SYSTEM

    RECORD_ID: 2826189

    NHTSA Item Number: 10174589

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2020

    Bulletin Number: 09-019-20-3686

    Date Posted: Apr 29, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector an

  • EQUIPMENT

    RECORD_ID: 2826190

    NHTSA Item Number: 10174589

    Replacement Service Bulletin Number: N/A

    Date Added: May 4, 2020

    Bulletin Number: 09-019-20-3686

    Date Posted: Apr 29, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector an

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2790805

    NHTSA Item Number: 10173225

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-025-20a

    Date Posted: Mar 27, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • POWER TRAIN

    RECORD_ID: 2790807

    NHTSA Item Number: 10173225

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-025-20a

    Date Posted: Mar 27, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2790816

    NHTSA Item Number: 10173227

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-035-20a

    Date Posted: Mar 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: � The engine takes longer to warm up. � The engine temperature gauge fluctuates. � The low coolant

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 2790845

    NHTSA Item Number: 10173228

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-036-20

    Date Posted: Mar 4, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The owner�s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh o

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2791294

    NHTSA Item Number: 10173249

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-037-20

    Date Posted: Mar 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory: � C1001: 92 - Forward sensing camera (FSC) poor field of view � B14F0: 92 - General temporary failure in forward sensing camera (FSC) DTC C1001: 92 or B14F0: 92 set as a past record f

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 2791342

    NHTSA Item Number: 10173249

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-037-20

    Date Posted: Mar 3, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory: � C1001: 92 - Forward sensing camera (FSC) poor field of view � B14F0: 92 - General temporary failure in forward sensing camera (FSC) DTC C1001: 92 or B14F0: 92 set as a past record f

  • ELECTRICAL SYSTEM

    RECORD_ID: 2791392

    NHTSA Item Number: 10173253

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-041-20

    Date Posted: Mar 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • EQUIPMENT

    RECORD_ID: 2791424

    NHTSA Item Number: 10173253

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 6, 2020

    Bulletin Number: SA-041-20

    Date Posted: Mar 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • POWER TRAIN

    RECORD_ID: 2786179

    NHTSA Item Number: 10173097

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 00-001-20-3689

    Date Posted: Mar 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2786195

    NHTSA Item Number: 10173097

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 00-001-20-3689

    Date Posted: Mar 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 2786345

    NHTSA Item Number: 10173097

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 00-001-20-3689

    Date Posted: Mar 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2786495

    NHTSA Item Number: 10173097

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 00-001-20-3689

    Date Posted: Mar 12, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services per

  • EQUIPMENT

    RECORD_ID: 2786757

    NHTSA Item Number: 10173100

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 04-005-20-3687

    Date Posted: Mar 6, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2786762

    NHTSA Item Number: 10173100

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 04-005-20-3687

    Date Posted: Mar 6, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2786768

    NHTSA Item Number: 10173100

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 3, 2020

    Bulletin Number: 04-005-20-3687

    Date Posted: Mar 6, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 2745563

    NHTSA Item Number: 10171836

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 29, 2020

    Bulletin Number: SA-034-20

    Date Posted: Feb 28, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: DTC P0942: 49 TROUBLESHOOTING: P0942: 49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2745582

    NHTSA Item Number: 10171840

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 29, 2020

    Bulletin Number: SA-035-20

    Date Posted: Feb 28, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2745587

    NHTSA Item Number: 10171841

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 29, 2020

    Bulletin Number: 01-003-20-3654

    Date Posted: Feb 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illumination with DTCs P24C6: 00, P24AE: 00, P24B1: 00 and/or P24AF: 00 stored in PCM memory. P24C6: 00 - PM sensor: internal temperature sensor malfunction (1DC DTC) P24AE: 00 - PM sensor control circuit range

  • WHEELS

    RECORD_ID: 2745597

    NHTSA Item Number: 10171843

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 29, 2020

    Bulletin Number: 02-004-20-3685

    Date Posted: Feb 26, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2745631

    NHTSA Item Number: 10171844

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 29, 2020

    Bulletin Number: 04-003-20-3668

    Date Posted: Feb 20, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of metal particles fro

  • ELECTRICAL SYSTEM

    RECORD_ID: 2744535

    NHTSA Item Number: 10171780

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-011-20a

    Date Posted: Feb 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2744567

    NHTSA Item Number: 10171780

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-011-20a

    Date Posted: Feb 18, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2744600

    NHTSA Item Number: 10171786

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-025-20

    Date Posted: Feb 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • ELECTRICAL SYSTEM

    RECORD_ID: 2744603

    NHTSA Item Number: 10171786

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-025-20

    Date Posted: Feb 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2744606

    NHTSA Item Number: 10171786

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-025-20

    Date Posted: Feb 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • EQUIPMENT

    RECORD_ID: 2744611

    NHTSA Item Number: 10171786

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-025-20

    Date Posted: Feb 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • EQUIPMENT

    RECORD_ID: 2744639

    NHTSA Item Number: 10171787

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-026-20

    Date Posted: Feb 11, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth�®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to

  • POWER TRAIN

    RECORD_ID: 2744683

    NHTSA Item Number: 10171792

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 27, 2020

    Bulletin Number: SA-030-20

    Date Posted: Feb 26, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2728186

    NHTSA Item Number: 10170941

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2020

    Bulletin Number: SA-019-20

    Date Posted: Jan 29, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2728205

    NHTSA Item Number: 10170943

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2020

    Bulletin Number: SA-011-20

    Date Posted: Jan 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2728241

    NHTSA Item Number: 10170943

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 4, 2020

    Bulletin Number: SA-011-20

    Date Posted: Jan 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2725679

    NHTSA Item Number: 10170813

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 01-002-20-3678

    Date Posted: Jan 23, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.� P2610: 00: Instrument cluster internal engine off timer performance problem � P2507: 00: PCM batter

  • ELECTRICAL SYSTEM

    RECORD_ID: 2725682

    NHTSA Item Number: 10170813

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 01-002-20-3678

    Date Posted: Jan 23, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.� P2610: 00: Instrument cluster internal engine off timer performance problem � P2507: 00: PCM batter

  • STEERING

    RECORD_ID: 2725727

    NHTSA Item Number: 10170814

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 02-003-20-3677

    Date Posted: Jan 23, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the steering wheel is off center more than 3�° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

  • EQUIPMENT

    RECORD_ID: 2725817

    NHTSA Item Number: 10170817

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 09-006-20-3673

    Date Posted: Jan 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part numb

  • SEATS

    RECORD_ID: 2725929

    NHTSA Item Number: 10170818

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 09-007-20-3674

    Date Posted: Jan 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using th

  • EQUIPMENT

    RECORD_ID: 2725950

    NHTSA Item Number: 10170819

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 09-008-20-3675

    Date Posted: Jan 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • STRUCTURE: BODY

    RECORD_ID: 2725961

    NHTSA Item Number: 10170819

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: 09-008-20-3675

    Date Posted: Jan 13, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2726000

    NHTSA Item Number: 10170825

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: SA-005-20

    Date Posted: Jan 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: THUMPING/RATTLING NOISE FROM ENGINE COMPARTMENT: Some customers may complain about an unusual thumping/rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: � Engine at idle � Transmission

  • EQUIPMENT

    RECORD_ID: 2726002

    NHTSA Item Number: 10170825

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: SA-005-20

    Date Posted: Jan 10, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: THUMPING/RATTLING NOISE FROM ENGINE COMPARTMENT: Some customers may complain about an unusual thumping/rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: � Engine at idle � Transmission

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2726040

    NHTSA Item Number: 10170829

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: SA-009-20

    Date Posted: Jan 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage

  • STRUCTURE

    RECORD_ID: 2726071

    NHTSA Item Number: 10170829

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: SA-009-20

    Date Posted: Jan 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage

  • ELECTRICAL SYSTEM

    RECORD_ID: 2726106

    NHTSA Item Number: 10170829

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 30, 2020

    Bulletin Number: SA-009-20

    Date Posted: Jan 15, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage

  • SUSPENSION

    RECORD_ID: 2721351

    NHTSA Item Number: 10170656

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 02-002-20-3651

    Date Posted: Jan 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • EQUIPMENT

    RECORD_ID: 2721479

    NHTSA Item Number: 10170656

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 02-002-20-3651

    Date Posted: Jan 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2721690

    NHTSA Item Number: 10170656

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 02-002-20-3651

    Date Posted: Jan 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2721847

    NHTSA Item Number: 10170660

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 09-002-20-3667

    Date Posted: Jan 8, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the se

  • SEATS

    RECORD_ID: 2721848

    NHTSA Item Number: 10170660

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 09-002-20-3667

    Date Posted: Jan 8, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the se

  • EQUIPMENT

    RECORD_ID: 2721907

    NHTSA Item Number: 10170661

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 09-003-20-3671

    Date Posted: Jan 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer�s responsibility to comply with F

  • ELECTRICAL SYSTEM

    RECORD_ID: 2722020

    NHTSA Item Number: 10170661

    Replacement Service Bulletin Number: N/A

    Date Added: Jan 23, 2020

    Bulletin Number: 09-003-20-3671

    Date Posted: Jan 9, 2020

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer�s responsibility to comply with F

  • WHEELS

    RECORD_ID: 2572553

    NHTSA Item Number: 10169505

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 21, 2019

    Bulletin Number: 02-007-19-3645

    Date Posted: Dec 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correct this issue, th

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2572577

    NHTSA Item Number: 10169509

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 21, 2019

    Bulletin Number: SA-053-19

    Date Posted: Dec 5, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For t

  • POWER TRAIN

    RECORD_ID: 2572590

    NHTSA Item Number: 10169509

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 21, 2019

    Bulletin Number: SA-053-19

    Date Posted: Dec 5, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For t

  • UNKNOWN OR OTHER

    RECORD_ID: 2572700

    NHTSA Item Number: 10169513

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 21, 2019

    Bulletin Number: SA-058-19

    Date Posted: Dec 18, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: UNKNOWN OR OTHER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was mi

  • POWER TRAIN

    RECORD_ID: 2572736

    NHTSA Item Number: 10169513

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 21, 2019

    Bulletin Number: SA-058-19

    Date Posted: Dec 18, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was mi

  • EQUIPMENT

    RECORD_ID: 2573025

    NHTSA Item Number: 10169537

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 01-022-19-3657

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2573139

    NHTSA Item Number: 10169537

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 01-022-19-3657

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2573156

    NHTSA Item Number: 10169537

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 01-022-19-3657

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2573300

    NHTSA Item Number: 10169539

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 07-002-19-3616a

    Date Posted: Dec 17, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • EQUIPMENT: APPLIANCE: AIR CONDITIONER

    RECORD_ID: 2573329

    NHTSA Item Number: 10169539

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 07-002-19-3616a

    Date Posted: Dec 17, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • EQUIPMENT

    RECORD_ID: 2573424

    NHTSA Item Number: 10169539

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 07-002-19-3616a

    Date Posted: Dec 17, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2573598

    NHTSA Item Number: 10169540

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: MT-002-19

    Date Posted: Dec 19, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail premat

  • EQUIPMENT

    RECORD_ID: 2573621

    NHTSA Item Number: 10169540

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: MT-002-19

    Date Posted: Dec 19, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail premat

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 2573813

    NHTSA Item Number: 10169542

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 09-022-19-3599a

    Date Posted: Dec 19, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • EQUIPMENT

    RECORD_ID: 2573840

    NHTSA Item Number: 10169542

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 09-022-19-3599a

    Date Posted: Dec 19, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2573891

    NHTSA Item Number: 10169542

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: 09-022-19-3599a

    Date Posted: Dec 19, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experienc

  • VISIBILITY

    RECORD_ID: 2573908

    NHTSA Item Number: 10169543

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: SA-027-19

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors -

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2573959

    NHTSA Item Number: 10169543

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: SA-027-19

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors -

  • TRAILER HITCHES

    RECORD_ID: 2573970

    NHTSA Item Number: 10169543

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: SA-027-19

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TRAILER HITCHES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors -

  • EQUIPMENT

    RECORD_ID: 2573971

    NHTSA Item Number: 10169543

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 20, 2019

    Bulletin Number: SA-027-19

    Date Posted: Dec 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors -

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2540497

    NHTSA Item Number: 10168785

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 5, 2019

    Bulletin Number: 01-019-19-3628

    Date Posted: Nov 26, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both h

  • ELECTRICAL SYSTEM

    RECORD_ID: 2523246

    NHTSA Item Number: 10168139

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 24, 2019

    Bulletin Number: MT-004-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: � Intermittent engine no start � Instrument cluster red security indicator light ON � Engine Start/Start Button Amber indicator light flashing � Battery discharge � Electrical relay buzzing noise

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2523248

    NHTSA Item Number: 10168139

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 24, 2019

    Bulletin Number: MT-004-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: � Intermittent engine no start � Instrument cluster red security indicator light ON � Engine Start/Start Button Amber indicator light flashing � Battery discharge � Electrical relay buzzing noise

  • EQUIPMENT

    RECORD_ID: 2523252

    NHTSA Item Number: 10168139

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 24, 2019

    Bulletin Number: MT-004-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: � Intermittent engine no start � Instrument cluster red security indicator light ON � Engine Start/Start Button Amber indicator light flashing � Battery discharge � Electrical relay buzzing noise

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2523293

    NHTSA Item Number: 10168140

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 24, 2019

    Bulletin Number: SA-012-19b

    Date Posted: Nov 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2523296

    NHTSA Item Number: 10168140

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 24, 2019

    Bulletin Number: SA-012-19b

    Date Posted: Nov 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is

  • EQUIPMENT

    RECORD_ID: 2522549

    NHTSA Item Number: 10168072

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 07-007-19-3638

    Date Posted: Nov 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE ligh

  • ELECTRICAL SYSTEM

    RECORD_ID: 2522567

    NHTSA Item Number: 10168072

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 07-007-19-3638

    Date Posted: Nov 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE ligh

  • ENGINE

    RECORD_ID: 2522594

    NHTSA Item Number: 10168072

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 07-007-19-3638

    Date Posted: Nov 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE ligh

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2522853

    NHTSA Item Number: 10168098

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 01-017-19-3601

    Date Posted: Nov 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening during vehicle us

  • EQUIPMENT

    RECORD_ID: 2522854

    NHTSA Item Number: 10168098

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 01-017-19-3601

    Date Posted: Nov 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening during vehicle us

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2522865

    NHTSA Item Number: 10168098

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: 01-017-19-3601

    Date Posted: Nov 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening during vehicle us

  • ELECTRICAL SYSTEM

    RECORD_ID: 2522962

    NHTSA Item Number: 10168118

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: SA-049-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: � MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE � CANNOT COMMUNICATE WITH VEHICLE � ERROR ME

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2522984

    NHTSA Item Number: 10168118

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: SA-049-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: � MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE � CANNOT COMMUNICATE WITH VEHICLE � ERROR ME

  • EQUIPMENT

    RECORD_ID: 2523001

    NHTSA Item Number: 10168118

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: SA-049-19

    Date Posted: Nov 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: � MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE � CANNOT COMMUNICATE WITH VEHICLE � ERROR ME

  • EQUIPMENT

    RECORD_ID: 2523033

    NHTSA Item Number: 10168119

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: RF-18-02R3

    Date Posted: Nov 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working o

  • WHEELS

    RECORD_ID: 2523036

    NHTSA Item Number: 10168119

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 21, 2019

    Bulletin Number: RF-18-02R3

    Date Posted: Nov 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working o

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2495965

    NHTSA Item Number: 10166848

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 30, 2019

    Bulletin Number: MT-003-19

    Date Posted: Oct 8, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2473516

    NHTSA Item Number: 10165676

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2019

    Bulletin Number: MT-002-19

    Date Posted: Sep 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail premat

  • ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    RECORD_ID: 2473528

    NHTSA Item Number: 10165676

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2019

    Bulletin Number: MT-002-19

    Date Posted: Sep 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail premat

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2466606

    NHTSA Item Number: 10165341

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 23, 2019

    Bulletin Number: 04-004-19-3622

    Date Posted: Sep 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

  • STRUCTURE: BODY: HOOD

    RECORD_ID: 2466720

    NHTSA Item Number: 10165350

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 23, 2019

    Bulletin Number: SA-040-19

    Date Posted: Sep 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HOOD

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2466741

    NHTSA Item Number: 10165350

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 23, 2019

    Bulletin Number: SA-040-19

    Date Posted: Sep 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2466768

    NHTSA Item Number: 10165353

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 23, 2019

    Bulletin Number: SA-041-19

    Date Posted: Sep 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a customer comes in with the following concerns, contact Hotline for assistance. OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON, DTC P055F and/or P0524 stored, No drivability concern or engine mechanical noise, Outside the VIN range in TSB

  • STRUCTURE: BODY: DOOR

    RECORD_ID: 2442093

    NHTSA Item Number: 10164279

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 31, 2019

    Bulletin Number: 09-034-19-3617

    Date Posted: Aug 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: DOOR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has b

  • STRUCTURE

    RECORD_ID: 2442094

    NHTSA Item Number: 10164279

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 31, 2019

    Bulletin Number: 09-034-19-3617

    Date Posted: Aug 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has b

  • BACK OVER PREVENTION

    RECORD_ID: 2438654

    NHTSA Item Number: 10164045

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 21, 2019

    Bulletin Number: 09-032-19-3579

    Date Posted: Aug 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: BACK OVER PREVENTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and the transmission i

  • BACK OVER PREVENTION

    RECORD_ID: 2438661

    NHTSA Item Number: 10164046

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 21, 2019

    Bulletin Number: 09-033-19-3590

    Date Posted: Aug 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: BACK OVER PREVENTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference wit

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2438671

    NHTSA Item Number: 10164049

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 21, 2019

    Bulletin Number: SA-012-19

    Date Posted: Aug 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if th

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2434823

    NHTSA Item Number: 10163823

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 01-014-19-3618

    Date Posted: Aug 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illuminating with DTC P0012: 00 stored in PCM memory. DTC P0012: 00 - Electric variable valve timing control system: Over-retarded. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUB

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2434827

    NHTSA Item Number: 10163824

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 01-015-19-3626

    Date Posted: Aug 12, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in PCM memory under one of the following conditions (A or B). DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem. Due to an

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2434872

    NHTSA Item Number: 10163825

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-010-19-3624

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3),

  • ELECTRICAL SYSTEM

    RECORD_ID: 2434874

    NHTSA Item Number: 10163825

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-010-19-3624

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3),

  • VISIBILITY

    RECORD_ID: 2434907

    NHTSA Item Number: 10163825

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-010-19-3624

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3),

  • EXTERIOR LIGHTING

    RECORD_ID: 2434909

    NHTSA Item Number: 10163825

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-010-19-3624

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3),

  • SEATS

    RECORD_ID: 2434936

    NHTSA Item Number: 10163826

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-020-19-3524a

    Date Posted: Aug 12, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the se

  • ELECTRICAL SYSTEM

    RECORD_ID: 2434955

    NHTSA Item Number: 10163827

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-031-19-3625

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: After the installation of a new instrument cluster, the message "Fctry" or �¢����Factory�¢��� is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in

  • EQUIPMENT

    RECORD_ID: 2434961

    NHTSA Item Number: 10163827

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 15, 2019

    Bulletin Number: 09-031-19-3625

    Date Posted: Aug 7, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: After the installation of a new instrument cluster, the message "Fctry" or �¢����Factory�¢��� is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 2418133

    NHTSA Item Number: 10163327

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-003-19

    Date Posted: Jul 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory: C1001: 92 - Forward sensing camera (FSC) poor field of view. B14F0: 92 - General temporary failure in forward sensing camera (FSC). DTC C1001: 92 or B14F0: 92 set as a past record for low visib

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 2418141

    NHTSA Item Number: 10163327

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-003-19

    Date Posted: Jul 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have one of the following DTCs stored in memory: C1001: 92 - Forward sensing camera (FSC) poor field of view. B14F0: 92 - General temporary failure in forward sensing camera (FSC). DTC C1001: 92 or B14F0: 92 set as a past record for low visib

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2418161

    NHTSA Item Number: 10163331

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-026-19a

    Date Posted: Jul 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following n

  • FUEL SYSTEM, DIESEL

    RECORD_ID: 2418162

    NHTSA Item Number: 10163331

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-026-19a

    Date Posted: Jul 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, DIESEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following n

  • EQUIPMENT

    RECORD_ID: 2418183

    NHTSA Item Number: 10163333

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-029-19

    Date Posted: Jul 9, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2418209

    NHTSA Item Number: 10163333

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-029-19

    Date Posted: Jul 9, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113.

  • EQUIPMENT

    RECORD_ID: 2418415

    NHTSA Item Number: 10163334

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-029-19a

    Date Posted: Jul 31, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 2418580

    NHTSA Item Number: 10163356

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-031-19

    Date Posted: Jul 26, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • EQUIPMENT

    RECORD_ID: 2418586

    NHTSA Item Number: 10163356

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-031-19

    Date Posted: Jul 26, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 2418593

    NHTSA Item Number: 10163356

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-031-19

    Date Posted: Jul 26, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2418645

    NHTSA Item Number: 10163356

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: SA-031-19

    Date Posted: Jul 26, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

  • FUEL SYSTEM, GASOLINE

    RECORD_ID: 2418655

    NHTSA Item Number: 10163361

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: 01-011-19-3586a

    Date Posted: Jul 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, GASOLINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illuminating with DTC P2096: 00 stored in PCM memory. DTC P2096: 00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper control logic of the

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    RECORD_ID: 2418659

    NHTSA Item Number: 10163361

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: 01-011-19-3586a

    Date Posted: Jul 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illuminating with DTC P2096: 00 stored in PCM memory. DTC P2096: 00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper control logic of the

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2418666

    NHTSA Item Number: 10163363

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: 01-013-19-3605

    Date Posted: Jul 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience both the check engine light and Selective Catalytic Reduction (SCR) warning light illuminating at the same time. This concern may be caused by lower and/or higher pressures that are detected, which are caused by micro air bubb

  • EQUIPMENT: APPLIANCE: AIR CONDITIONER

    RECORD_ID: 2418911

    NHTSA Item Number: 10163367

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: 07-002-19-3616

    Date Posted: Jul 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • EQUIPMENT

    RECORD_ID: 2418980

    NHTSA Item Number: 10163367

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 1, 2019

    Bulletin Number: 07-002-19-3616

    Date Posted: Jul 16, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by conden

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2386100

    NHTSA Item Number: 10162026

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2019

    Bulletin Number: SA-026-19

    Date Posted: Jun 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following n

  • EQUIPMENT

    RECORD_ID: 2386106

    NHTSA Item Number: 10162027

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2019

    Bulletin Number: SA-027-19

    Date Posted: Jun 25, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https: //ecatalog.trademotion.com/

  • WHEELS

    RECORD_ID: 2385940

    NHTSA Item Number: 10162012

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2019

    Bulletin Number: 04-003-19-3589a

    Date Posted: Jun 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051: 62 stored in memory. DTC C0051: 62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the ste

  • TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    RECORD_ID: 2385949

    NHTSA Item Number: 10162012

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2019

    Bulletin Number: 04-003-19-3589a

    Date Posted: Jun 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051: 62 stored in memory. DTC C0051: 62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the ste

  • ELECTRICAL SYSTEM

    RECORD_ID: 2385997

    NHTSA Item Number: 10162014

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2019

    Bulletin Number: 09-022-19-3599

    Date Posted: Jun 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Dri

  • EQUIPMENT

    RECORD_ID: 2386003

    NHTSA Item Number: 10162014

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2019

    Bulletin Number: 09-022-19-3599

    Date Posted: Jun 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Dri

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2386010

    NHTSA Item Number: 10162014

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 1, 2019

    Bulletin Number: 09-022-19-3599

    Date Posted: Jun 6, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Dri

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2348474

    NHTSA Item Number: 10160551

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: 01-010-19-3582a

    Date Posted: May 2, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B: 00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem

  • POWER TRAIN

    RECORD_ID: 2348514

    NHTSA Item Number: 10160555

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: 05-004-19-3466

    Date Posted: May 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842: 00 - Oil pressure switch No. 1 (oil pressure switch B) s

  • STEERING: STEERING WHEEL/HANDLE BAR

    RECORD_ID: 2348530

    NHTSA Item Number: 10160556

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: 06-003-19-3588

    Date Posted: May 23, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING: STEERING WHEEL/HANDLE BAR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because the temperature

  • STEERING

    RECORD_ID: 2348532

    NHTSA Item Number: 10160556

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: 06-003-19-3588

    Date Posted: May 23, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because the temperature

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2348549

    NHTSA Item Number: 10160575

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-006-19a

    Date Posted: May 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • BACK OVER PREVENTION

    RECORD_ID: 2348565

    NHTSA Item Number: 10160575

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-006-19a

    Date Posted: May 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: BACK OVER PREVENTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2348571

    NHTSA Item Number: 10160575

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-006-19a

    Date Posted: May 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2348613

    NHTSA Item Number: 10160577

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-011-19a

    Date Posted: May 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may

  • POWER TRAIN

    RECORD_ID: 2348616

    NHTSA Item Number: 10160577

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-011-19a

    Date Posted: May 13, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may

  • ENGINE

    RECORD_ID: 2348618

    NHTSA Item Number: 10160578

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-015-19a

    Date Posted: May 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

  • POWER TRAIN

    RECORD_ID: 2348622

    NHTSA Item Number: 10160578

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-015-19a

    Date Posted: May 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

  • ENGINE

    RECORD_ID: 2348664

    NHTSA Item Number: 10160582

    Replacement Service Bulletin Number: N/A

    Date Added: May 30, 2019

    Bulletin Number: SA-022-19

    Date Posted: May 29, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340: 00, P0304: 00, P3400: 00, P349B: 00, and/or P3498: 00, perform the following.

  • TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    RECORD_ID: 2324363

    NHTSA Item Number: 10159277

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2019

    Bulletin Number: 04-003-19-3589

    Date Posted: Apr 25, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051: 62 stored in memory. DTC C0051: 62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the ste

  • WHEELS

    RECORD_ID: 2324364

    NHTSA Item Number: 10159277

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2019

    Bulletin Number: 04-003-19-3589

    Date Posted: Apr 25, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051: 62 stored in memory. DTC C0051: 62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the ste

  • SEATS

    RECORD_ID: 2324377

    NHTSA Item Number: 10159280

    Replacement Service Bulletin Number: N/A

    Date Added: May 3, 2019

    Bulletin Number: 09-020-19-3524

    Date Posted: Apr 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate

  • ENGINE

    RECORD_ID: 2323542

    NHTSA Item Number: 10159195

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: 01-011-19-3586

    Date Posted: Apr 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a check engine light illuminating with DTC P2096: 00 stored in PCM memory. DTC P2096: 00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper control logic of the

  • WHEELS: LUGS/NUTS/BOLTS/STUDS

    RECORD_ID: 2323550

    NHTSA Item Number: 10159196

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: RF-18-02R2

    Date Posted: Apr 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS: LUGS/NUTS/BOLTS/STUDS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working o

  • WHEELS

    RECORD_ID: 2323553

    NHTSA Item Number: 10159196

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: RF-18-02R2

    Date Posted: Apr 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working o

  • ELECTRICAL SYSTEM

    RECORD_ID: 2323582

    NHTSA Item Number: 10159198

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-001-19b

    Date Posted: Apr 5, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY� / ANDROID AUTO� FREQUENTLY ASKED QUESTIONS (FAQ)

  • EQUIPMENT

    RECORD_ID: 2323607

    NHTSA Item Number: 10159198

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-001-19b

    Date Posted: Apr 5, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY� / ANDROID AUTO� FREQUENTLY ASKED QUESTIONS (FAQ)

  • EQUIPMENT

    RECORD_ID: 2323619

    NHTSA Item Number: 10159199

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-002-19a

    Date Posted: Apr 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working on.

  • ENGINE

    RECORD_ID: 2323627

    NHTSA Item Number: 10159200

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-012-19

    Date Posted: Apr 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM

  • EQUIPMENT

    RECORD_ID: 2323715

    NHTSA Item Number: 10159201

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-013-19

    Date Posted: Apr 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot yo

  • ENGINE

    RECORD_ID: 2323743

    NHTSA Item Number: 10159203

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-015-19

    Date Posted: Apr 8, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

  • SUSPENSION: FRONT: WHEEL BEARING

    RECORD_ID: 2323750

    NHTSA Item Number: 10159204

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-016-19

    Date Posted: Apr 8, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: FRONT: WHEEL BEARING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience

  • WHEELS

    RECORD_ID: 2323780

    NHTSA Item Number: 10159204

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 25, 2019

    Bulletin Number: SA-016-19

    Date Posted: Apr 8, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    RECORD_ID: 2219773

    NHTSA Item Number: 10155435

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 01-010-19-3582

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B: 00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem.T

  • ENGINE

    RECORD_ID: 2219782

    NHTSA Item Number: 10155435

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 01-010-19-3582

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B: 00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem.T

  • POWER TRAIN: DRIVELINE: DRIVESHAFT

    RECORD_ID: 2219798

    NHTSA Item Number: 10155436

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 03-001-19-3505b

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: DRIVELINE: DRIVESHAFT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise

  • POWER TRAIN

    RECORD_ID: 2219824

    NHTSA Item Number: 10155437

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 05-002-19-3576

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: �Depends on the vehicle�s speed only (the more speed, the more noise)�Occurs with all types of driving (acceleration, de

  • POWER TRAIN: AXLE ASSEMBLY

    RECORD_ID: 2219855

    NHTSA Item Number: 10155437

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 05-002-19-3576

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AXLE ASSEMBLY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: �Depends on the vehicle�s speed only (the more speed, the more noise)�Occurs with all types of driving (acceleration, de

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2219870

    NHTSA Item Number: 10155440

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 15-002-19-3542a

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Sm

  • EXTERIOR LIGHTING

    RECORD_ID: 2219881

    NHTSA Item Number: 10155440

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 15-002-19-3542a

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Sm

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 2219885

    NHTSA Item Number: 10155440

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 15-002-19-3542a

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Sm

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2219895

    NHTSA Item Number: 10155440

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 15-002-19-3542a

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Sm

  • LANE DEPARTURE

    RECORD_ID: 2219903

    NHTSA Item Number: 10155440

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 15-002-19-3542a

    Date Posted: Mar 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Sm

  • STRUCTURE

    RECORD_ID: 2219912

    NHTSA Item Number: 10155441

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 09-015-19-3578

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sha

  • STRUCTURE: BODY: DOOR

    RECORD_ID: 2219913

    NHTSA Item Number: 10155441

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: 09-015-19-3578

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: DOOR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sha

  • ELECTRICAL SYSTEM

    RECORD_ID: 2219948

    NHTSA Item Number: 10155442

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: SA-001-19a

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY� / ANDROID AUTO� FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

  • EQUIPMENT

    RECORD_ID: 2219979

    NHTSA Item Number: 10155442

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 29, 2019

    Bulletin Number: SA-001-19a

    Date Posted: Mar 27, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY� / ANDROID AUTO� FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

  • EQUIPMENT

    RECORD_ID: 2197844

    NHTSA Item Number: 10154879

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 21, 2019

    Bulletin Number: 00-003-19-3583

    Date Posted: Mar 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2197878

    NHTSA Item Number: 10154879

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 21, 2019

    Bulletin Number: 00-003-19-3583

    Date Posted: Mar 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

  • FUEL SYSTEM, GASOLINE

    RECORD_ID: 2198393

    NHTSA Item Number: 10154879

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 21, 2019

    Bulletin Number: 00-003-19-3583

    Date Posted: Mar 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, GASOLINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

  • FUEL SYSTEM, DIESEL: STORAGE: TANK ASSEMBLY

    RECORD_ID: 2198489

    NHTSA Item Number: 10154879

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 21, 2019

    Bulletin Number: 00-003-19-3583

    Date Posted: Mar 20, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, DIESEL: STORAGE: TANK ASSEMBLY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

  • EXTERIOR LIGHTING

    RECORD_ID: 2184141

    NHTSA Item Number: 10154529

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 20, 2019

    Bulletin Number: 09-003-19-3555a

    Date Posted: Mar 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • EXTERIOR LIGHTING: HEADLIGHTS

    RECORD_ID: 2184290

    NHTSA Item Number: 10154529

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 20, 2019

    Bulletin Number: 09-003-19-3555a

    Date Posted: Mar 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: HEADLIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • EXTERIOR LIGHTING: TAIL LIGHTS

    RECORD_ID: 2184320

    NHTSA Item Number: 10154529

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 20, 2019

    Bulletin Number: 09-003-19-3555a

    Date Posted: Mar 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: TAIL LIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • EXTERIOR LIGHTING

    RECORD_ID: 2184421

    NHTSA Item Number: 10154532

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 20, 2019

    Bulletin Number: 09-014-19-3581

    Date Posted: Mar 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this from occurring, the

  • EXTERIOR LIGHTING: TAIL LIGHTS

    RECORD_ID: 2184423

    NHTSA Item Number: 10154532

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 20, 2019

    Bulletin Number: 09-014-19-3581

    Date Posted: Mar 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: TAIL LIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this from occurring, the

  • LANE DEPARTURE

    RECORD_ID: 2184425

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 2184426

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2184428

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • FORWARD COLLISION AVOIDANCE

    RECORD_ID: 2184429

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • EXTERIOR LIGHTING

    RECORD_ID: 2184434

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2184436

    NHTSA Item Number: 10154533

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 19, 2019

    Bulletin Number: 15-001-19-3517a

    Date Posted: Mar 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused by faulty Instrum

  • ELECTRICAL SYSTEM

    RECORD_ID: 2183342

    NHTSA Item Number: 10154450

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: 05-001-19-3538

    Date Posted: Feb 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normall

  • ELECTRICAL SYSTEM: IGNITION

    RECORD_ID: 2183359

    NHTSA Item Number: 10154450

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: 05-001-19-3538

    Date Posted: Feb 15, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: IGNITION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normall

  • ELECTRICAL SYSTEM

    RECORD_ID: 2183384

    NHTSA Item Number: 10154452

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: 09-010-19-3577

    Date Posted: Feb 5, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2183413

    NHTSA Item Number: 10154454

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: 15-002-19-3542

    Date Posted: Feb 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000: 04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000: 04-0A (Forward sensing camera (FS

  • ENGINE

    RECORD_ID: 2183429

    NHTSA Item Number: 10154456

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: SA-005-19

    Date Posted: Feb 1, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A tapping/rattling noise may be noticed from the valve train area. This condition usually occurs after the engine has been turned off at normal operating temperature and then not warmed up to full operating temperature during the next series of cold starts

  • ELECTRICAL SYSTEM

    RECORD_ID: 2183446

    NHTSA Item Number: 10154457

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: SA-006-19

    Date Posted: Feb 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • ENGINE

    RECORD_ID: 2183469

    NHTSA Item Number: 10154460

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: SA-009-19

    Date Posted: Feb 22, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter a 2018 CX-5 (cylinder deactivation) with DTC P2096, contact Hotline for instructions.

  • POWER TRAIN

    RECORD_ID: 2183472

    NHTSA Item Number: 10154462

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 11, 2019

    Bulletin Number: SA-011-19

    Date Posted: Feb 28, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B, Surging on acceleration, Transmission will not shift past 4th gear, Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may

  • EQUIPMENT

    RECORD_ID: 2176698

    NHTSA Item Number: 10154138

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2019

    Bulletin Number: MT-002-18

    Date Posted: Dec 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Scre

  • ELECTRICAL SYSTEM

    RECORD_ID: 2176708

    NHTSA Item Number: 10154138

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2019

    Bulletin Number: MT-002-18

    Date Posted: Dec 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Scre

  • STEERING

    RECORD_ID: 2176784

    NHTSA Item Number: 10154139

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2019

    Bulletin Number: MT-012-18

    Date Posted: Dec 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent bala

  • STRUCTURE: BODY

    RECORD_ID: 2176887

    NHTSA Item Number: 10154139

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 4, 2019

    Bulletin Number: MT-012-18

    Date Posted: Dec 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent bala

  • WHEELS

    RECORD_ID: 2162842

    NHTSA Item Number: 10153226

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: RF-18-02R1

    Date Posted: Jan 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on. NOTE:

  • SERVICE BRAKES

    RECORD_ID: 2162894

    NHTSA Item Number: 10153227

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 04-002-19-3545

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • EQUIPMENT

    RECORD_ID: 2163744

    NHTSA Item Number: 10153289

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-010-18-3440b

    Date Posted: Dec 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicles may experience

  • ELECTRICAL SYSTEM

    RECORD_ID: 2163779

    NHTSA Item Number: 10153293

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 15-002-18-3502a

    Date Posted: Dec 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. The combinat

  • EQUIPMENT

    RECORD_ID: 2163789

    NHTSA Item Number: 10153294

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-005-18

    Date Posted: Dec 7, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satellite Radio, a blan

  • ENGINE

    RECORD_ID: 2163805

    NHTSA Item Number: 10153295

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-041-18

    Date Posted: Dec 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340: 00, P0304: 00, P3400: 00, P349B: 00, and/or P3498: 00, perform the following.

  • ELECTRICAL SYSTEM

    RECORD_ID: 2163814

    NHTSA Item Number: 10153296

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-047-18

    Date Posted: Dec 17, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2163869

    NHTSA Item Number: 10153299

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: MT-009-18

    Date Posted: Nov 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2

  • ELECTRICAL SYSTEM

    RECORD_ID: 2163893

    NHTSA Item Number: 10153300

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: MT-010-18

    Date Posted: Nov 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF

  • EQUIPMENT

    RECORD_ID: 2163918

    NHTSA Item Number: 10153301

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: MT-011-18

    Date Posted: Nov 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by

  • EQUIPMENT

    RECORD_ID: 2163922

    NHTSA Item Number: 10153302

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-001-19

    Date Posted: Jan 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

  • EQUIPMENT

    RECORD_ID: 2163948

    NHTSA Item Number: 10153303

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-001-19a

    Date Posted: Jan 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

  • WHEELS

    RECORD_ID: 2163977

    NHTSA Item Number: 10153304

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-002-19

    Date Posted: Jan 8, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working on.

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 2163999

    NHTSA Item Number: 10153305

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: SA-003-19

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have DTC C1001: 92 stored in memory. DTC C1001: 92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Dep

  • EQUIPMENT

    RECORD_ID: 2164086

    NHTSA Item Number: 10153306

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 00-001-19-3560

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services pe

  • SERVICE BRAKES

    RECORD_ID: 2164171

    NHTSA Item Number: 10153307

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 00-002-19-3561

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lat

  • ELECTRICAL SYSTEM

    RECORD_ID: 2164339

    NHTSA Item Number: 10153308

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-001-19-3551

    Date Posted: Jan 2, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer

  • ELECTRICAL SYSTEM

    RECORD_ID: 2164577

    NHTSA Item Number: 10153309

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-002-19-3552

    Date Posted: Jan 2, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • ENGINE

    RECORD_ID: 2164645

    NHTSA Item Number: 10153310

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-003-19-3557

    Date Posted: Jan 4, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610: 00: Instrument cluster internal engine off timer performance problem P2507: 00: PCM battery voltage low i

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2164689

    NHTSA Item Number: 10153311

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-004-19-3558

    Date Posted: Jan 9, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2164822

    NHTSA Item Number: 10153312

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-005-19-3548

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely closed after fueling

  • ELECTRICAL SYSTEM

    RECORD_ID: 2164876

    NHTSA Item Number: 10153313

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-006-19-3549

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room fuse is removed

  • ENGINE

    RECORD_ID: 2164883

    NHTSA Item Number: 10153314

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 01-007-19-3541

    Date Posted: Jan 24, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s)

  • SUSPENSION

    RECORD_ID: 2164945

    NHTSA Item Number: 10153315

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 02-001-19-3550

    Date Posted: Jan 2, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • WHEELS

    RECORD_ID: 2165090

    NHTSA Item Number: 10153316

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 02-002-19-3546

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • SUSPENSION

    RECORD_ID: 2165170

    NHTSA Item Number: 10153317

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 02-003-19-3547

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

  • STEERING

    RECORD_ID: 2165273

    NHTSA Item Number: 10153318

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 02-004-19-3574

    Date Posted: Jan 23, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

  • SERVICE BRAKES, AIR

    RECORD_ID: 2165308

    NHTSA Item Number: 10153319

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 04-001-19-3556

    Date Posted: Jan 3, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, AIR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brak

  • AIR BAGS

    RECORD_ID: 2165421

    NHTSA Item Number: 10153329

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 08-001-19-3544

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

  • EQUIPMENT

    RECORD_ID: 2165596

    NHTSA Item Number: 10153330

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-001-19-3553

    Date Posted: Jan 3, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible t

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 2165719

    NHTSA Item Number: 10153331

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-002-19-3554

    Date Posted: Jan 3, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor

  • EXTERIOR LIGHTING

    RECORD_ID: 2165853

    NHTSA Item Number: 10153332

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-003-19-3555

    Date Posted: Jan 3, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • EQUIPMENT

    RECORD_ID: 2165916

    NHTSA Item Number: 10153333

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-004-19-3543

    Date Posted: Jan 10, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Acc

  • EQUIPMENT

    RECORD_ID: 2166083

    NHTSA Item Number: 10153334

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-005-19-3562

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part numb

  • SEATS

    RECORD_ID: 2166134

    NHTSA Item Number: 10153335

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-006-19-3563

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  • EQUIPMENT

    RECORD_ID: 2166190

    NHTSA Item Number: 10153336

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-007-19-3564

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts

  • EQUIPMENT

    RECORD_ID: 2166275

    NHTSA Item Number: 10153337

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-007-19-3564a

    Date Posted: Jan 29, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts

  • STRUCTURE

    RECORD_ID: 2166291

    NHTSA Item Number: 10153338

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-008-19-3565

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and c

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 2166425

    NHTSA Item Number: 10153339

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 09-009-19-3566

    Date Posted: Jan 14, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federa

  • ELECTRICAL SYSTEM

    RECORD_ID: 2166519

    NHTSA Item Number: 10153340

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 19, 2019

    Bulletin Number: 15-001-19-3517

    Date Posted: Jan 30, 2019

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155: 00 stored in memory. The warning lights may stay on while these functions are deactivated. DTC U0155: 00 - Communication error to instru

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 2151970

    NHTSA Item Number: 10152370

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: MT-009-18

    Date Posted: Nov 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2

  • TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    RECORD_ID: 2151995

    NHTSA Item Number: 10152371

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: MT-010-18

    Date Posted: Nov 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF

  • ELECTRICAL SYSTEM

    RECORD_ID: 2152025

    NHTSA Item Number: 10152371

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: MT-010-18

    Date Posted: Nov 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF

  • ELECTRICAL SYSTEM

    RECORD_ID: 2152030

    NHTSA Item Number: 10152372

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: MT-011-18

    Date Posted: Nov 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by

  • EQUIPMENT

    RECORD_ID: 2152055

    NHTSA Item Number: 10152374

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: 01-022-18-3528a

    Date Posted: Nov 9, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25°C/-13°F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25°C/-13°F. This ma

  • ENGINE

    RECORD_ID: 2152061

    NHTSA Item Number: 10152374

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: 01-022-18-3528a

    Date Posted: Nov 9, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25°C/-13°F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25°C/-13°F. This ma

  • SUSPENSION: REAR: SPRINGS: COIL SPRINGS

    RECORD_ID: 2152063

    NHTSA Item Number: 10152375

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: 02-015-18-3499a

    Date Posted: Nov 30, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: REAR: SPRINGS: COIL SPRINGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil sp

  • STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS

    RECORD_ID: 2152076

    NHTSA Item Number: 10152377

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: 09-039-18-3520

    Date Posted: Nov 1, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. This concern is caused because the bolt hole is too larg

  • STRUCTURE: BODY

    RECORD_ID: 2152080

    NHTSA Item Number: 10152378

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: 09-040-18-3537

    Date Posted: Nov 9, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this conc

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 2152101

    NHTSA Item Number: 10152382

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: SA-047-18

    Date Posted: Nov 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    RECORD_ID: 2152123

    NHTSA Item Number: 10152382

    Replacement Service Bulletin Number: N/A

    Date Added: Dec 17, 2018

    Bulletin Number: SA-047-18

    Date Posted: Nov 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 2047976

    NHTSA Item Number: 10148002

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 00-001-18-3446a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services pe

  • EQUIPMENT

    RECORD_ID: 2048015

    NHTSA Item Number: 10148002

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 00-001-18-3446a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services pe

  • EQUIPMENT

    RECORD_ID: 2048130

    NHTSA Item Number: 10148003

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 00-003-18-3480a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lat

  • SERVICE BRAKES, HYDRAULIC

    RECORD_ID: 2048383

    NHTSA Item Number: 10148003

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 00-003-18-3480a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lat

  • ENGINE

    RECORD_ID: 2048395

    NHTSA Item Number: 10148004

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 01-015-18-3513a

    Date Posted: Oct 23, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 and U0401: 00 stored in the PCM memory when engine cranking is interrupted and on A/T vehicles, DTC U0442: 00 is also stored. This concern most likely occurs when th

  • ENGINE

    RECORD_ID: 2048399

    NHTSA Item Number: 10148006

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 01-020-18-3521

    Date Posted: Oct 18, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a check engine light on with DTC P0524 stored in the PCM memory. It is accompanied by a master warning indication/warning light illumination, engine oil pressure indication/engine oil warning light illumination. DTC P0524: 00: E

  • ENGINE

    RECORD_ID: 2048402

    NHTSA Item Number: 10148007

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 01-021-18-3514a

    Date Posted: Oct 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B: 00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B: 00 - [PCM] Internal control module torque calculation performance problem.

  • STRUCTURE

    RECORD_ID: 2052905

    NHTSA Item Number: 10148068

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-014-18-3443a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part numb

  • EQUIPMENT

    RECORD_ID: 2052924

    NHTSA Item Number: 10148068

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-014-18-3443a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part numb

  • SEATS

    RECORD_ID: 2053177

    NHTSA Item Number: 10148069

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-015-18-3445a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 2053206

    NHTSA Item Number: 10148070

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-020-18-3458b

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts

  • EQUIPMENT

    RECORD_ID: 2053267

    NHTSA Item Number: 10148070

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-020-18-3458b

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts

  • STRUCTURE

    RECORD_ID: 2053329

    NHTSA Item Number: 10148071

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-021-18-3459a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and

  • EQUIPMENT

    RECORD_ID: 2053348

    NHTSA Item Number: 10148071

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-021-18-3459a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and

  • EQUIPMENT

    RECORD_ID: 2053523

    NHTSA Item Number: 10148072

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-034-18-3430a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federa

  • VEHICLE SPEED CONTROL

    RECORD_ID: 2053790

    NHTSA Item Number: 10148072

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-034-18-3430a

    Date Posted: Oct 10, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VEHICLE SPEED CONTROL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federa

  • ENGINE

    RECORD_ID: 2053814

    NHTSA Item Number: 10148073

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-037-18-3534a

    Date Posted: Oct 25, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/Maintenance rese

  • ELECTRICAL SYSTEM

    RECORD_ID: 2053831

    NHTSA Item Number: 10148073

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 13, 2018

    Bulletin Number: 09-037-18-3534a

    Date Posted: Oct 25, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/Maintenance rese

  • ELECTRICAL SYSTEM

    RECORD_ID: 1962757

    NHTSA Item Number: 10145237

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-004-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • EQUIPMENT

    RECORD_ID: 1962890

    NHTSA Item Number: 10145237

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-004-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 1962928

    NHTSA Item Number: 10145237

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-004-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the

  • ELECTRICAL SYSTEM

    RECORD_ID: 1962973

    NHTSA Item Number: 10145238

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-007-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may cre

  • ELECTRICAL SYSTEM

    RECORD_ID: 1963017

    NHTSA Item Number: 10145239

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-008-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key i

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 1963035

    NHTSA Item Number: 10145239

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-008-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key i

  • ENGINE

    RECORD_ID: 1963054

    NHTSA Item Number: 10145239

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: MT-008-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key i

  • ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    RECORD_ID: 1963229

    NHTSA Item Number: 10145242

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 01-016-18-3522

    Date Posted: Sep 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of

  • STRUCTURE

    RECORD_ID: 1963298

    NHTSA Item Number: 10145246

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 02-015-18-3499

    Date Posted: Sep 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil sp

  • SUSPENSION: REAR: SPRINGS: COIL SPRINGS

    RECORD_ID: 1963313

    NHTSA Item Number: 10145246

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 02-015-18-3499

    Date Posted: Sep 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: REAR: SPRINGS: COIL SPRINGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil sp

  • POWER TRAIN: DRIVELINE: UNIVERSAL JOINT

    RECORD_ID: 1963331

    NHTSA Item Number: 10145248

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 03-002-18-3505a

    Date Posted: Sep 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: DRIVELINE: UNIVERSAL JOINT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused

  • POWER TRAIN: DRIVELINE: DRIVESHAFT

    RECORD_ID: 1963349

    NHTSA Item Number: 10145248

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 03-002-18-3505a

    Date Posted: Sep 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: DRIVELINE: DRIVESHAFT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused

  • ELECTRICAL SYSTEM

    RECORD_ID: 1963400

    NHTSA Item Number: 10145252

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: 09-035-18-3509

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  • PARKING BRAKE

    RECORD_ID: 1963423

    NHTSA Item Number: 10145254

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: SA-042-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: PARKING BRAKE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one step, but will b

  • ELECTRICAL SYSTEM

    RECORD_ID: 1963432

    NHTSA Item Number: 10145254

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 9, 2018

    Bulletin Number: SA-042-18

    Date Posted: Sep 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one step, but will b

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 1948269

    NHTSA Item Number: 10144322

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: DRW13

    Date Posted: Aug 13, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Dealer Rework (DRW) 13 - Mazda Connect Navigation Concern. As you may know, DRW13 was launched in March of 2018. This notice is to advise all dealers that DRW13 will be ending August 16th 2018 and all claims must be submitted by this date.

  • POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    RECORD_ID: 1948290

    NHTSA Item Number: 10144326

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 01-015-18-3513

    Date Posted: Aug 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranking. DTC P061B: 00

  • ENGINE

    RECORD_ID: 1948293

    NHTSA Item Number: 10144326

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 01-015-18-3513

    Date Posted: Aug 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranking. DTC P061B: 00

  • SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES

    RECORD_ID: 1948295

    NHTSA Item Number: 10144326

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 01-015-18-3513

    Date Posted: Aug 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B: 00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranking. DTC P061B: 00

  • POWER TRAIN: DRIVELINE: DRIVESHAFT

    RECORD_ID: 1948302

    NHTSA Item Number: 10144327

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 03-002-18-3505

    Date Posted: Aug 17, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: DRIVELINE: DRIVESHAFT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused

  • STRUCTURE: BODY: DOOR

    RECORD_ID: 1948322

    NHTSA Item Number: 10144329

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 09-030-18-3484

    Date Posted: Aug 2, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: DOOR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sha

  • EXTERIOR LIGHTING: TAIL LIGHTS

    RECORD_ID: 1948333

    NHTSA Item Number: 10144331

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 09-032-18-3483

    Date Posted: Aug 13, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: TAIL LIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this from occurring, the

  • ELECTRICAL SYSTEM

    RECORD_ID: 1948334

    NHTSA Item Number: 10144332

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 09-033-18-3506

    Date Posted: Aug 17, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may experience the active driving display (auto flip-up type) does not flip up and no DTC is stored. Due to improper assembly, a deformed bracket may cause a loose mesh between internal gears. To correct this issue, the active driving displa

  • VEHICLE SPEED CONTROL

    RECORD_ID: 1948425

    NHTSA Item Number: 10144333

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: 09-034-18-3430

    Date Posted: Aug 31, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VEHICLE SPEED CONTROL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federa

  • POWER TRAIN: AXLE ASSEMBLY

    RECORD_ID: 1948560

    NHTSA Item Number: 10144334

    Replacement Service Bulletin Number: N/A

    Date Added: Sep 10, 2018

    Bulletin Number: SA-037-18

    Date Posted: Aug 15, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN: AXLE ASSEMBLY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

  • EQUIPMENT

    RECORD_ID: 1945498

    NHTSA Item Number: 10144010

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-004-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Afte

  • ELECTRICAL SYSTEM

    RECORD_ID: 1945604

    NHTSA Item Number: 10144010

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-004-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Afte

  • STRUCTURE: BODY: HATCHBACK/LIFTGATE

    RECORD_ID: 1945632

    NHTSA Item Number: 10144011

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-006-18

    Date Posted: Jul 3, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003: 16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003: 16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caused by low vehicl

  • ELECTRICAL SYSTEM

    RECORD_ID: 1945634

    NHTSA Item Number: 10144011

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-006-18

    Date Posted: Jul 3, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003: 16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003: 16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caused by low vehicl

  • ELECTRICAL SYSTEM

    RECORD_ID: 1945659

    NHTSA Item Number: 10144012

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-007-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device.

  • ENGINE

    RECORD_ID: 1945687

    NHTSA Item Number: 10144012

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-007-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device.

  • VISIBILITY: REARVIEW MIRRORS/DEVICES

    RECORD_ID: 1945703

    NHTSA Item Number: 10144012

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-007-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: VISIBILITY: REARVIEW MIRRORS/DEVICES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device.

  • ENGINE

    RECORD_ID: 1945729

    NHTSA Item Number: 10144013

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-008-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 1945768

    NHTSA Item Number: 10144013

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 27, 2018

    Bulletin Number: MT-008-18

    Date Posted: Jul 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

  • ELECTRICAL SYSTEM

    RECORD_ID: 1944883

    NHTSA Item Number: 10143954

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-013-18

    Date Posted: Jun 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently involved in an

  • STRUCTURE

    RECORD_ID: 1944884

    NHTSA Item Number: 10143954

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-013-18

    Date Posted: Jun 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently involved in an

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 1944899

    NHTSA Item Number: 10143955

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-029-18

    Date Posted: Jun 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting.

  • EQUIPMENT

    RECORD_ID: 1944920

    NHTSA Item Number: 10143957

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-031-18

    Date Posted: Jun 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for proper diagnosing.

  • SUSPENSION

    RECORD_ID: 1944937

    NHTSA Item Number: 10143960

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: 02-012-18-3482

    Date Posted: Jun 7, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a clunking noise from the front coil springs when driving over bumps. The noise is due to stick-slip between the front strut bearing (1) and the coil spring (2). To eliminate the noise, protectors have been installed onto the coil

  • ELECTRICAL SYSTEM

    RECORD_ID: 1944961

    NHTSA Item Number: 10143964

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: 09-010-18-3440a

    Date Posted: Jun 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Dri

  • EQUIPMENT

    RECORD_ID: 1945041

    NHTSA Item Number: 10143965

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: 09-020-18-3458a

    Date Posted: Jun 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts

  • ELECTRICAL SYSTEM

    RECORD_ID: 1945139

    NHTSA Item Number: 10143978

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: 15-002-18-3502

    Date Posted: Jul 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. The combinat

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 1945148

    NHTSA Item Number: 10143978

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: 15-002-18-3502

    Date Posted: Jul 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. The combinat

  • EQUIPMENT

    RECORD_ID: 1945179

    NHTSA Item Number: 10143980

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-034-18

    Date Posted: Jul 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

  • ELECTRICAL SYSTEM

    RECORD_ID: 1945186

    NHTSA Item Number: 10143982

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 20, 2018

    Bulletin Number: SA-036-18

    Date Posted: Jul 30, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all they need to do

  • SERVICE BRAKES

    RECORD_ID: 1923952

    NHTSA Item Number: 10142515

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 00-003-18-3480

    Date Posted: May 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe,

  • ENGINE

    RECORD_ID: 1923995

    NHTSA Item Number: 10142516

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 01-012-18-3474

    Date Posted: May 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610: 00: Instrument cluster internal engine off timer performance problem P2507: 00: PCM battery voltage low i

  • ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    RECORD_ID: 1924005

    NHTSA Item Number: 10142517

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 01-013-18-3478

    Date Posted: May 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed after fuelingthe

  • STEERING: STEERING WHEEL/HANDLE BAR

    RECORD_ID: 1924133

    NHTSA Item Number: 10142519

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 02-010-18-3477

    Date Posted: May 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STEERING: STEERING WHEEL/HANDLE BAR

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

  • EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    RECORD_ID: 1924214

    NHTSA Item Number: 10142525

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 09-023-18-3475

    Date Posted: May 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible t

  • EQUIPMENT

    RECORD_ID: 1924330

    NHTSA Item Number: 10142525

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 09-023-18-3475

    Date Posted: May 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible t

  • EQUIPMENT

    RECORD_ID: 1924435

    NHTSA Item Number: 10142527

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 09-025-18-3479

    Date Posted: May 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Acc

  • EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    RECORD_ID: 1924544

    NHTSA Item Number: 10142527

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: 09-025-18-3479

    Date Posted: May 11, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Acc

  • SEATS

    RECORD_ID: 1924601

    NHTSA Item Number: 10142529

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-020-18

    Date Posted: May 23, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the center of the driver and/or passenger side seat bottom(s) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.

  • LANE DEPARTURE: WARNING

    RECORD_ID: 1924607

    NHTSA Item Number: 10142530

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-023-18

    Date Posted: May 1, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE: WARNING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have DTC C1001: 92 stored in memory. DTC C1001: 92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Dep

  • EXTERIOR LIGHTING: HEADLIGHTS: HIGH/LOW BEAM DIMMER SWITCH

    RECORD_ID: 1924613

    NHTSA Item Number: 10142530

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-023-18

    Date Posted: May 1, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: HEADLIGHTS: HIGH/LOW BEAM DIMMER SWITCH

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may have DTC C1001: 92 stored in memory. DTC C1001: 92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Dep

  • STRUCTURE: BODY: HOOD

    RECORD_ID: 1924648

    NHTSA Item Number: 10142531

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-024-18

    Date Posted: May 3, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HOOD

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  • ENGINE

    RECORD_ID: 1924696

    NHTSA Item Number: 10142533

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-026-18

    Date Posted: May 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fuel occurring unde

  • SEAT BELTS: FRONT: WARNING LIGHT/DEVICES

    RECORD_ID: 1924735

    NHTSA Item Number: 10142534

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-027-18

    Date Posted: May 23, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEAT BELTS: FRONT: WARNING LIGHT/DEVICES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the fr

  • AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION

    RECORD_ID: 1924736

    NHTSA Item Number: 10142534

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-027-18

    Date Posted: May 23, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the fr

  • WHEELS

    RECORD_ID: 1924744

    NHTSA Item Number: 10142535

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-028-18

    Date Posted: May 30, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the instructions below

  • WHEELS: LUGS/NUTS/BOLTS/STUDS

    RECORD_ID: 1924747

    NHTSA Item Number: 10142535

    Replacement Service Bulletin Number: N/A

    Date Added: Jul 2, 2018

    Bulletin Number: SA-028-18

    Date Posted: May 30, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS: LUGS/NUTS/BOLTS/STUDS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the instructions below

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 1633188

    NHTSA Item Number: 10136765

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: SA-012-18

    Date Posted: Apr 23, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds the address or

  • SEATS

    RECORD_ID: 1633195

    NHTSA Item Number: 10136767

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: SA-020-18

    Date Posted: Apr 25, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the center of the driver and/or passenger side seat bottom(s) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.

  • ELECTRICAL SYSTEM

    RECORD_ID: 1633200

    NHTSA Item Number: 10136768

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: SA-021-18

    Date Posted: Apr 30, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: MAZDA CONNECT SOFTWARE VERSION 59.00.545 AVAILABLE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.545. Mazda Requests the MAZDA CONNECT system be upd

  • EQUIPMENT

    RECORD_ID: 1633225

    NHTSA Item Number: 10136772

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 01-011-18-3456

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fuse is removed or

  • WHEELS

    RECORD_ID: 1633275

    NHTSA Item Number: 10136774

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 02-008-18-3467

    Date Posted: Apr 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: WHEELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 1633369

    NHTSA Item Number: 10136775

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 04-003-18-3455

    Date Posted: Apr 2, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brak

  • SERVICE BRAKES

    RECORD_ID: 1633475

    NHTSA Item Number: 10136776

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 04-004-18-3468

    Date Posted: Apr 27, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as

  • POWER TRAIN

    RECORD_ID: 1633706

    NHTSA Item Number: 10136778

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 05-002-18-3454

    Date Posted: Apr 2, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: POWER TRAIN

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less frictio

  • ENGINE AND ENGINE COOLING

    RECORD_ID: 1633718

    NHTSA Item Number: 10136780

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 05-004-18-3466

    Date Posted: Apr 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE AND ENGINE COOLING

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842: 00 - Oil pressure switch No. 1 (oil pressure switch B) st

  • EQUIPMENT: APPLIANCE: AIR CONDITIONER

    RECORD_ID: 1633786

    NHTSA Item Number: 10136782

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 07-002-18-3432

    Date Posted: Apr 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is caused by condens

  • AIR BAGS

    RECORD_ID: 1633868

    NHTSA Item Number: 10136784

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 08-001-18-3457

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 1634029

    NHTSA Item Number: 10136787

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 09-020-18-3458

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010

  • STRUCTURE: BODY: HOOD

    RECORD_ID: 1634046

    NHTSA Item Number: 10136788

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 09-021-18-3459

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: HOOD

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • STRUCTURE: BODY: TRUNK LID

    RECORD_ID: 1634049

    NHTSA Item Number: 10136788

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 09-021-18-3459

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: TRUNK LID

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • STRUCTURE: BODY: ROOF AND PILLARS

    RECORD_ID: 1634051

    NHTSA Item Number: 10136788

    Replacement Service Bulletin Number: N/A

    Date Added: May 14, 2018

    Bulletin Number: 09-021-18-3459

    Date Posted: Apr 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE: BODY: ROOF AND PILLARS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and

  • EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    RECORD_ID: 1589633

    NHTSA Item Number: 10134690

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-003-18-3405b

    Date Posted: Mar 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate this concern.

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1589687

    NHTSA Item Number: 10134694

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-010-18-3440

    Date Posted: Mar 19, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Dri

  • SEATS

    RECORD_ID: 1589703

    NHTSA Item Number: 10134698

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-015-18-3445

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

  • EQUIPMENT

    RECORD_ID: 1589741

    NHTSA Item Number: 10134699

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 00-001-18-3446

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per

  • SUSPENSION

    RECORD_ID: 1589879

    NHTSA Item Number: 10134700

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 02-005-18-3444

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

  • EXTERIOR LIGHTING: TAIL LIGHTS

    RECORD_ID: 1590010

    NHTSA Item Number: 10134701

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-011-18-3448

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: TAIL LIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • EXTERIOR LIGHTING: HEADLIGHTS

    RECORD_ID: 1590020

    NHTSA Item Number: 10134701

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-011-18-3448

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: HEADLIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it d

  • STRUCTURE

    RECORD_ID: 1590186

    NHTSA Item Number: 10134702

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-014-18-3443

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: STRUCTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  • EQUIPMENT ADAPTIVE/MOBILITY

    RECORD_ID: 1590351

    NHTSA Item Number: 10134703

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-019-18-3450

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT ADAPTIVE/MOBILITY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Flo

  • SEATS: FRONT ASSEMBLY: POWER ADJUST

    RECORD_ID: 1590412

    NHTSA Item Number: 10134705

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 09-016-18-3428

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SEATS: FRONT ASSEMBLY: POWER ADJUST

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two times). NOTE: T

  • EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    RECORD_ID: 1593986

    NHTSA Item Number: 10134917

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-005-18

    Date Posted: Feb 8, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

  • EQUIPMENT

    RECORD_ID: 1593991

    NHTSA Item Number: 10134919

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-007-18

    Date Posted: Feb 14, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you find that PIDs are missing from Datalogger, use the temporary Datalogger and Selftest usage method below, until a permanent solution has been implemented.

  • EQUIPMENT

    RECORD_ID: 1593997

    NHTSA Item Number: 10134920

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-008-18

    Date Posted: Feb 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 1594019

    NHTSA Item Number: 10134921

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-009-18

    Date Posted: Feb 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Updat

  • ENGINE

    RECORD_ID: 1594031

    NHTSA Item Number: 10134923

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-011-18

    Date Posted: Feb 28, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience a check engine light on and/or failsafe with DTC P061B: 00 stored in the PCM. This condition will likely occur as a result of one of the following causes: Engine cranking was interrupted by releasing the brake pedal. Start butto

  • ELECTRICAL SYSTEM

    RECORD_ID: 1594048

    NHTSA Item Number: 10134924

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-002-18

    Date Posted: Feb 9, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Scre

  • AIR BAGS

    RECORD_ID: 1594093

    NHTSA Item Number: 10134925

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-003-18

    Date Posted: Feb 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: AIR BAGS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

  • EQUIPMENT

    RECORD_ID: 1594187

    NHTSA Item Number: 10134925

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-003-18

    Date Posted: Feb 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 1594364

    NHTSA Item Number: 10134928

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 01-008-18-3451

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer

  • ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    RECORD_ID: 1594422

    NHTSA Item Number: 10134929

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 01-009-18-3452

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba

  • SUSPENSION: FRONT: SHOCK ABSORBER

    RECORD_ID: 1594647

    NHTSA Item Number: 10134930

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 02-006-18-3449

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: FRONT: SHOCK ABSORBER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • SUSPENSION: REAR: SHOCK ABSORBER

    RECORD_ID: 1594709

    NHTSA Item Number: 10134930

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: 02-006-18-3449

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SUSPENSION: REAR: SHOCK ABSORBER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui

  • EQUIPMENT: ELECTRICAL

    RECORD_ID: 1594856

    NHTSA Item Number: 10134932

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-001-18

    Date Posted: Mar 5, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: ELECTRICAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

  • EQUIPMENT

    RECORD_ID: 1595001

    NHTSA Item Number: 10134933

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-004-18

    Date Posted: Mar 28, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices

  • ELECTRICAL SYSTEM

    RECORD_ID: 1595012

    NHTSA Item Number: 10134933

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: MT-004-18

    Date Posted: Mar 28, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices

  • FUEL SYSTEM, OTHER: FUEL FILTER

    RECORD_ID: 1595043

    NHTSA Item Number: 10134934

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: RF-16-03R1

    Date Posted: Mar 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FUEL SYSTEM, OTHER: FUEL FILTER

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

  • EQUIPMENT: OTHER: LABELS

    RECORD_ID: 1595055

    NHTSA Item Number: 10134935

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: RF-18-01

    Date Posted: Mar 20, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: LABELS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8? and are no long

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1595059

    NHTSA Item Number: 10134938

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: DRW13

    Date Posted: Mar 15, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be visible, March 15t

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1595074

    NHTSA Item Number: 10134940

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-012-18

    Date Posted: Mar 2, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds the address or

  • LANE DEPARTURE: BLIND SPOT DETECTION

    RECORD_ID: 1595077

    NHTSA Item Number: 10134941

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-013-18

    Date Posted: Mar 6, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE: BLIND SPOT DETECTION

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently involved in an

  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    RECORD_ID: 1595079

    NHTSA Item Number: 10134942

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-014-18

    Date Posted: Mar 7, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The Forward Sensing C

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 1595083

    NHTSA Item Number: 10134943

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-015-18

    Date Posted: Mar 22, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: A tapping/rattling noise may be noticed from the valve train area. This condition usually occurs after the engine has been turned off at normal operating temperature and then not warmed up to full operating temperature during the next series of cold starts

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1595089

    NHTSA Item Number: 10134944

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-016-18

    Date Posted: Mar 26, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1595100

    NHTSA Item Number: 10134945

    Replacement Service Bulletin Number: N/A

    Date Added: Apr 23, 2018

    Bulletin Number: SA-017-18

    Date Posted: Mar 28, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that had to be installe

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 1443633

    NHTSA Item Number: 10129566

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 5, 2018

    Bulletin Number: 09-002-18-3410

    Date Posted: Jan 9, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode settin

  • ELECTRICAL SYSTEM: SOFTWARE

    RECORD_ID: 1443656

    NHTSA Item Number: 10129569

    Replacement Service Bulletin Number: N/A

    Date Added: Mar 5, 2018

    Bulletin Number: 09-003-18-3405a

    Date Posted: Jan 16, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate this concern.

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 1442077

    NHTSA Item Number: 10129353

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 26, 2018

    Bulletin Number: SA-001-18

    Date Posted: Jan 4, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for

  • ELECTRICAL SYSTEM

    RECORD_ID: 1442097

    NHTSA Item Number: 10129354

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 26, 2018

    Bulletin Number: MT-001-18

    Date Posted: Jan 2, 2018

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 1442131

    NHTSA Item Number: 10129368

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 26, 2018

    Bulletin Number: MT-021-17

    Date Posted: Dec 5, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

  • ENGINE

    RECORD_ID: 1442132

    NHTSA Item Number: 10129368

    Replacement Service Bulletin Number: N/A

    Date Added: Feb 26, 2018

    Bulletin Number: MT-021-17

    Date Posted: Dec 5, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ENGINE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

  • SERVICE BRAKES

    RECORD_ID: 1241843

    NHTSA Item Number: 10123439

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 14, 2017

    Bulletin Number: 15-006-17-3388

    Date Posted: Oct 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000: 04 -

  • BACK OVER PREVENTION: CAMERA SYSTEM

    RECORD_ID: 1241852

    NHTSA Item Number: 10123439

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 14, 2017

    Bulletin Number: 15-006-17-3388

    Date Posted: Oct 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: BACK OVER PREVENTION: CAMERA SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000: 04 -

  • ELECTRICAL SYSTEM

    RECORD_ID: 1241858

    NHTSA Item Number: 10123439

    Replacement Service Bulletin Number: N/A

    Date Added: Nov 14, 2017

    Bulletin Number: 15-006-17-3388

    Date Posted: Oct 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000: 98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000: 04 -

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 1166379

    NHTSA Item Number: 10118467

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2017

    Bulletin Number: 09-035-17-3080

    Date Posted: Aug 7, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa

  • EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    RECORD_ID: 1166532

    NHTSA Item Number: 10118467

    Replacement Service Bulletin Number: N/A

    Date Added: Oct 4, 2017

    Bulletin Number: 09-035-17-3080

    Date Posted: Aug 7, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa

  • SERVICE BRAKES

    RECORD_ID: 849748

    NHTSA Item Number: 10111028

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 10, 2017

    Bulletin Number: SA-052-17

    Date Posted: Jul 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: SERVICE BRAKES

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

  • LANE DEPARTURE

    RECORD_ID: 849772

    NHTSA Item Number: 10111029

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 10, 2017

    Bulletin Number: SA-053-17

    Date Posted: Jul 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: LANE DEPARTURE

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

  • FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    RECORD_ID: 849839

    NHTSA Item Number: 10111032

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 10, 2017

    Bulletin Number: SA-056-17

    Date Posted: Jul 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

  • EXTERIOR LIGHTING: HEADLIGHTS

    RECORD_ID: 849862

    NHTSA Item Number: 10111033

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 10, 2017

    Bulletin Number: SA-057-17

    Date Posted: Jul 6, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: EXTERIOR LIGHTING: HEADLIGHTS

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    RECORD_ID: 849945

    NHTSA Item Number: 10111036

    Replacement Service Bulletin Number: N/A

    Date Added: Aug 10, 2017

    Bulletin Number: SA-061-17

    Date Posted: Jul 12, 2017

    MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

    COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

    Make: MAZDA

    Model: CX-5

    Year: 2018

    Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    MFRCOMPONENTSYSTEM: N/A

    MFRCOMPONENTSUBSYSTEM: N/A

    Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc.,

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