Hello all,
seems I'm the latest member here having collected my 2007 mazda 5 furano from it's 1st MOT to be told it has failed due to a "serious leaking shock absorber" which has allegedly caused my inner tyre wear which even though i know about it I still cant see it. Anyway warranty expired 2nd March i was late getting it done do you think mazda will still replace under warranty or is this my 1st big bill, garage said it's been gone a while!

 

If you get Mazda to fix repair or replaced any parts or tyres then I will eat my car lol. ,
personaly I would change front struts yourself I'm not
mechanic . But it's very Easy . I done it in a Clio last week got parts from eurocar parts only £30 each , hired spring compression tool £5 and done each side in under an hour ,, garage wanted to charge over £300,,

Any way just had my 2007 furano 1st mot and surprise needed two new tryes not bad only third set total milage for car is 17000 !!!!

Am seriously cheesed off now and refuse to take to mazda fir any work or service ( great car love it apart from this issue)

is anyone getting anywhere with watchdog yet,, I am going try again with BBC topgear , will let u know if I get anh response ,,,

I am thinking of arranging a date where every one drives to MazdaHQ and we surround building and block them all in get press there and embaress them into action ,,, who's up for this ,,

Also going to make up a4 fliers and put them on every Mazda 5 i see to lead them too this thread , as I'm sure there's loads off people. Suffering and getting fobed off by mmuk ,,

Even going to start putting them on cars at showroom

Who wants to help

 

Cheers for the reply i'll let you know tomorrow whether your eating your car or not but to clarify it's the rears and not the fronts where the problems at. Apparently there not worn as such but have lumps in them, anyway there coming off tomorrow so i'll see. Also seen a couple of people mention the falkens on here so i'm going to give them a try as i don't do much mileage.

 

Done 6000 miles on the Front with Contisport3 @36psi they are in excellent conditon with respect to inner edge wear, better grip than the previous dunlop (2050 & SportMaXX TT). It would have been higher but the first pair of ContiSport 3 on the front got a puncture and I relegated them to the rear at 4000miles, now at 10000miles and no wear, but a puncture repair in middle of thread.
Setting the geometry is hard. even for the manufacturer. There are many many variable factors. Wheel size, tyre type & style, castor, camber trail, toe and most of these reasonably flexing up and down, within reason and backward and forward forces. The camber is not adjustable on our Mazda 5. Camber has not been 'adjustable' for many years. It has been designed out to reduce weight and cost of manufacture. The theoretical correct Camber can make the car 'unstable'. They have to make them so the normal Joe Public can safely drive and handle their car in normal use. The values they give are a nominal value that can possibly be measured while the car is empty of passengers and at rest. As soon as you add passengers, weight (Fuel, baggage, coats, food, etc. etc.) and star moving that all goes out of the window and is useless as the ride height changes as you drive along. The ride height changes with speed and effected by weather, trim, tyre pressure etc. It appears, that with out particular UK versioned Mazda 5 Sport (17" wheeled), that this makes the camber excessively negative resulting in the terrible inner edge wear. I think that we are all unhappy because Mazda ignore this fault/failure and give no advice or remedy.
I would say to slightly mitigate the issue would be to run the front tyres at higher pressure to Mazda's recommendation. I have 36PSI, (even upto 40 if you wish but check the warnings on your tyre sidewall to confirm) this has the effect to stiffen the side wall and raise the edge away from the road where is 'scuffs' or rubs to cause the wear. As over inflation may try to force out the main centre tread and reduce wear on the edges if you can understand what I am getting at? I've seen whole books dedicated to suspension (old books) but the principles are still valid.

 

Has anyone actually taken Mazda to court over the tyre wear issue ??

I am interested to know the outcome.

PM (Private Message) me if you dont want to say anything publically.

 

I've been reading this whole thread with interest. Not because I have a 5 with tyre wear issue.
Because I have a 6 with a diesel problem and I am also - along with many others - trying to get Mazda UK to step up to their responsibilities. The iesel problem also affects 5 owners.

Interestingly the name Jon Smith crops up in this thread, who has been dealing with my diesel issue. With just as much responsiveness (not).

If anyone has any contact numbers for Robert Hancock or Jeremy Thomson the UK MD that would be great.

Us diesel sufferers have also been trying the watchdog route, along with many others suggested here. We'd not thought of encircling the HQ though - I quite like that idea just for the fun of it . It is proving to be a similar problem for us too. Mazda say its the drivers fault and must have sufficient advertising clout that the press don't seem to want to get involved.

If anyone has taken Mazda to court ( I noted Chris Shaw was going to) I would be interested in hearing how you got on as we are starting this process now.

Last point. One of my co sufferers with the diesel engine problem is thinking of starting a website as a campaign focus so we could all work together as a single pressure group and not be picked off individually by Mazda. Not a Forum - somewhere we can gather data from aggrieved individuals. Would Mazda 5 tyre victims be interested if we opened that up for you to join. My thinking here is that this is as much to do with the way Mazda UK ignore or seem to mislead complaining customers, as it is to do with mechanical problems.

 

Don't be concerned about the tyres. I have no direct experience with the 912's but have used the FK-452's on my old Volvo T5, and they were great. slight increase in road noise, if I had to be picky, but nothing substantial. Grip and wear were stunning.

Having just rotated my tyres front to back and seeing the chunks in the inner edge, they will be going on that axle in the next few days.

I too was told that the shoulder wear was being caused by underinflation, because the one time I didn't check them was just before the service and they had gone to 23psi. They took a lot of pictures and logged the fault, but haven't heard anything in 6 months, surprisingly.
I did ask them to replace the alloys as they must be porous, but that didn't go anywhere either.
Currently running my fronts at 38psi, which didn't make a blind bit of difference.

Has anyone put the lowering springs on and seen a change in wear?

 

I have a couple of questions -

Does this problem still exist on the facelifted 2008 car in the UK? We have a 2.0 D Sport & have tyre cracking issues - see my other thread(s) in this forum.

Also what tyres are folk on here finding are the best in terms of performance, longevity & value? My Dunlops have 6k on them & it seems are fit for only the bin ! I don't really want another set of them.

I had hoped that we would have this car for years...it's a huge hit with my wife & kids - the sliding doors being the best bit (& not that widely available on other cars - maybe some coming Grand C-max etc)...but I am now thinking that there may be too many bad bits to keep it beyond it's warranty...if it even survives that long !

Interested in your thoughts folks.

 

The car has just failed MOT due to tyres wear. You cannot seeing the damge when looking from outer edge.

It was like some one had sliced 45 degrees off the inner edge of the tyre. It was through the outer wall and the reinforcement.

Have had the Mazda geometry test carried out and asked for a before and after reading.

Before both rear tyres were toe in by -0.07 degrees and -0.09 degrees.

I understand from Mazda there has been an update on rear settings to +0.05 degrees.

On my initial request for a geometry test I asked " has there been an up date on settings" and told no. Who's telling the truth?

Have copy of before and after settings. Now using P7 tyres

 

I am shocked that Mazda are still being allowed to produce this car given that this is a potentially lethal problem with a family car!! The posts about the tyrewear started in january 2007 and here we are 3 years later and there is still a problem! There is another thread going around with wear on the newer models so this problem has not been resolved! My husband and I had known about this problem but wrongly assumed that the problem had been resolved. We bought a mazda 5 57 sport diesel in Nov 2007. In jan 2010 it went in for its second service and we were informed by the garage that this was abnormal tyre wear and they couldn't let us drive home as the problem was so bad! I have attached our photos. We as a family could have been easily killed as we had been due to drive on the motorway a few weeks earlier but thankfully the trip had been cancelled. In reading through the posts and also the dealings that we have had with Mazda we believe that they are a completely dishonest and unscrupulous company. There is no consistency with what mileage they say to expect from these tyres. They have written in our letter that Dunlop changed the compound of the tyres and they changed the geometry of the car as from september 2007. I spoke to a Peter in the technical department in Dunlop who has stated that "we are unaware of any change to our tyres". This incencesed us as we feel that Mazda are lying to the customers. We felt that strongly about the safety of this car that we got rid of ours but I am aware that others may not be in as fortunate a position to be able to get rid of theirs. The scary part of this wear is that unless you get under the car you cannot see the wear as it is on the inner edge of the tyres!
I have sent a block email to vosa, rospa, dft, watchdog, tonight, channel 4, channel 5, sky news, scottish parliament, local MSP, which and numerous newspapers. I have also emailed the Prime Minister. I believe this problem needs to go public as mazda are still refusing to accept there is a serious problem. I hope other who read this will also follow my lead and email as many media outlets. I am aware others have emailed watchdog but I can't believe why they haven't taken on this story yet! Will it take a family to be killed before these cars are recalled!!