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-   -   2014 Mazda3 - severe problems with nav system (https://www.mazdaforum.com/forum/mazda3-26/2014-mazda3-severe-problems-nav-system-32406/)

jessyr 10-23-2013 04:25 PM

to get the direction-finding to start chatting to help you makes change at any time.

jettoblack 10-28-2013 06:02 PM


Originally Posted by wts3849 (Post 141609)
Just for the heads up, 2014 M3 navigation comes with 2 traffic info without needs of WiFi.

What I expect from radio traffic updates is:

1) Time to destination will update based on the traffic along the current route

2) Nav will automatically re-route if there is a way around a traffic jam

Garmin & TomTom have been doing this for years and it works great. What this NAVTEQ system has is very primitive by comparison.


Look through your music/audio files on those USB drives for non alphanumeric characters. Stuff like %, *, ; etc. These seem to trip up the system and lead to the crash you're experiencing.
I'd be very surprised if this is the cause. I have a few thousand songs in Japanese (title/artist etc. are in Kanji) and the system has no trouble displaying the kanji on the screen and playing the files. I never had a crash while playing any of these songs either.

wts3849 10-29-2013 06:49 PM


Originally Posted by jettoblack (Post 141703)
What I expect from radio traffic updates is:

1) Time to destination will update based on the traffic along the current route

2) Nav will automatically re-route if there is a way around a traffic jam

Garmin & TomTom have been doing this for years and it works great. What this NAVTEQ system has is very primitive by comparison.

Oh, yes, that's what you were talking about, then 2014 M3 traffic info system is a sheer garbage. I would love to have that kind of traffic info, too as I hardly find the traffic info useful.


Originally Posted by jettoblack (Post 141703)
I'd be very surprised if this is the cause. I have a few thousand songs in Japanese (title/artist etc. are in Kanji) and the system has no trouble displaying the kanji on the screen and playing the files. I never had a crash while playing any of these songs either.

I am playing Japanese and Korean songs as well. Though individual song names are not displayed correctly, the main big titles (singer/album info) display well. And I don't think those special letters are causing system crash, either.

What I kind of suspect as a common cause of the crash is that:

1. When you use a USB drive with some automatic driver installation application in it, not a mere SD/miniSD card with adapter.
2. When the songs are not completely downloaded and has some missing bytes in it.

But again, it's just my suspicion from experiences.

Linedanci 11-20-2013 05:51 PM

My 3 is just three weeks new to me and the radio preset stations have disappeared twice now and when using the USB for music it has frozen a couple times. Has anyone had their issues fixed yet?

jettoblack 11-27-2013 02:26 PM


Originally Posted by Linedanci (Post 142246)
My 3 is just three weeks new to me and the radio preset stations have disappeared twice now and when using the USB for music it has frozen a couple times. Has anyone had their issues fixed yet?

Hi Linedanci, I'm having the same issues and have been in contact with Mazda support but there has been no fix mentioned yet.

Linedanci 11-28-2013 06:57 AM

Hope
 
Mazda service called me and said he received a software update that is supposed to fix the nav and other problems so I am taking it in tomorrow, I'll post when I know for sure if it worked. Check with your service dept! Have a nice Thanksgiving!

LA_n_AL_Owen 12-01-2013 11:07 AM


Originally Posted by Linedanci (Post 142393)
Mazda service called me and said he received a software update that is supposed to fix the nav and other problems so I am taking it in tomorrow, I'll post when I know for sure if it worked. Check with your service dept! Have a nice Thanksgiving!

^Can you let me know how this update goes? Got back from a roadtrip this weekend to Sedona AZ, and spent lots of time trying to work with the Nav system. Got it functioning as a decent overhead moving map with upcoming exit info, but it's really non-intuitive and broken at finding new destinations.

Linedanci 12-10-2013 05:39 PM

Well I had the software update done the day after Thanksgiving and I have not lost the preset stations on the radio nor has the radio froze using the USB drive. The update was supposed to fix Navigation issues too but I cannot attest to that since I have not used it. The update took all of 15 min at the dealership. No more complaints from me at this time. I suggest calling your local dealership and get the software update ASAP. Good luck!

timmonsr@gmail.com 12-14-2013 05:14 PM

What is the version of the Infotainment update?
 
Don't want to make a trip to dealer if my car just off the ship already has the latest version.

wts3849 12-15-2013 04:38 PM

I had mine updated yesterday. Took less than 1 hour.

Since then, no more hiccups or shut downs. Even the transition between the modes seem much faster and smoother.

Also, I told the service dept. to take a look at my back seat for loose fastening, they did not want to help me out on that. They just say they can not do anything unless there is an immediate issue from it.


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