Warranty Help Please !!!!!!!!!!!!!!!!!!!

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Warranty Help Please !!!!!!!!!!!!!!!!!!!

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Mazda Forum >> Mazda Vehicles >> Mazda Tribute >> Warranty Help Please !!!!!!!!!!!!!!!!!!!

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Warranty Help Please !!!!!!!!!!!!!!!!!!! - 4/28/2008 12:02:17 PM

artk1

Posts: 1
Joined: 4/28/2008
Status: offline

I took my 05 Tribute V6 to the dealer this past week. They fixed all problems except 1 – I have an oil or coolant leak (I think its oil) on the driver side of the engine right on top of the housing that the lower pulley is connected to. I think it’s a water pump. You can see it from the top right under the valve cover. The dealer told me and I checked with Mazda that oil slippage is not under warranty. Only if the oil is gushing out to the floor can they warranty it. I think this is ridicules. My truck now has 4500 mil I want it fixed. Does anyone have any idea on what to do with my situation?
. If this is the way Mazda treats their customers this will be my last Mazda

Post #: 1

RE: Warranty Help Please !!!!!!!!!!!!!!!!!!! - 4/28/2008 1:11:42 PM

neumannu47

Posts: 29
Joined: 7/14/2006
Status: offline

You have to read the warranty to see what is excluded. Then, talk with everyone possible, including the Mazda regional manager. If that fails, file a Small Claims lawsuit. Sometimes it's cheaper for the company to fix the problem than it is for them to defend the lawsuit. In most states, if you sue a corporation, they have to hire an attorney to represent them.

(in reply to artk1)

Post #: 2