08cx9 windshield distortion

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08cx9 windshield distortion

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Mazda >> Mazda Vehicles >> Mazda CX-9 >> 08cx9 windshield distortion

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08cx9 windshield distortion - 4/6/2008 7:21:29 PM

08cx9MEBE

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Joined: 4/6/2008
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I purchased my x-9 in Dec 07,not driven much but in Jan while on a short road trip I noticed an obvious"wave" distortion in the passanger side of the windshield.Makes you look toward it and what you see looks like a "fun house"morror.Went to dealer and they agreed,replaced same and the replacement has same distortion.Dealer says "it's normal" due to size of glass, looked at 5 others on lot and they all seem to have this.I don't think it's normal on a $39K vehicle.I have called Mazda USA and they agreed to replace it again.Have any of you seen this on a new 2008 cx9 grand touring?I'd like to know cause I'm about to trade this and right it off as a bad experience with Mazda never to buy again.

G/T w-nav,dvd,back up camera,blind spot monit.

Post #: 1

RE: 08cx9 windshield distortion - 4/12/2008 7:44:33 PM

texas9

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I have a 07 GT. No distortion. I have had a great experience with customer service. Hopefully they will come through for you.

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2007 CX-9 GT Blue

(in reply to 08cx9MEBE)

Post #: 2

RE: 08cx9 windshield distortion - 4/12/2008 9:40:16 PM

sstlaure

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Joined: 11/28/2005
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If your original had it, the replacement had it, and all 5 other vehicles you looked at also had it....most likely it is normal. That's far from a flat piece of glass....it has nothing to do with the cost of the vehicle. The larger and curvier you make it, the more difficult it is to get a perfectly clear view through the glass.

_____________________________

2004 Mazda6 Sportwagon

Any statements made are purely my opinion

(in reply to texas9)

Post #: 3

RE: 08cx9 windshield distortion - 4/15/2008 8:41:24 PM

08cx9MEBE

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Joined: 4/6/2008
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Thanks for the input,Just heard from Mazda today,they have "no fix" for this distortion,saying they agree some units have a more noticable distortion and to satisfy my complaint they are going to order an after market glass,have Mazda zone manager meet me at dealership to view glass and if acceptable install.I hope this glass is a better make.

I hate to take a $5000 loss on car, but I don't want to be in an accident due to this visual defect but I would not keep this vehicle nor recommend it to others.

(in reply to 08cx9MEBE)

Post #: 4

RE: 08cx9 windshield distortion - 5/5/2008 6:59:36 PM

08cx9MEBE

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Joined: 4/6/2008
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Hello again,Mazda called today, I will receive a new OEM windshield and drivers side mirror on the 14th.Mirror has been redesigned so I'm told and came from Japan, they are sending a factory rep from Cal.to install.I'm very supprised with this information,they admit to having an issue with the mirror vibrating and this is a new design model.