RE: Tyre wear on UK Mazda 5 (Full Version)

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RE: Tyre wear on UK Mazda 5

  

HerbieRidesAgain -> RE: Tyre wear on UK Mazda 5 (7/6/2008 6:20:38 PM)

Hi Everyone,

Having just joined the forum I though I would add my experience with the tyre wear on my Mazda 5 (2.0D Sport) on a 56 plate. Car had its first service in Jan 2008 where I enquired about the state of the tyres but was told they were still OK but keep an eye on the tyre pressure in them. However around April (covered 15000 miles) I decided to take the front wheels off the car to check more closely the tread wear, glad I did as both fronts were down to the threads. Immediately contacted local Mazda dealer and was advised the car would need its ''geometry'' checked, car was booked in a few days later. Guess what, the garage called me to say that it needed new front tyres which they would have to fit as the tyres were now illegal and so I could not have the car back. Did not want Dunlops put back on the car so insisted they fit Michelins, as I have used these for years with no problems. They were unable to source any so was offered Continental for the same price (£146 each), a reasonable price as I made a few calls locally to check. Argued my case with the garage and in the end got 50% towards costs from Mazda, still not happy though as I see this as a serious safety issue that should really warrant a recall on all Mazda 5''s to resolve this. Have written to Mazda UK as I want confirmation that the adjustments made to the car will resolve any future tyre wear issue, but as yet have not had any correspondence back yet. Will be checking all my tyres every 1000 miles to ensure they do not start wearing prematurely. Will update the forum with any new findings.

Also just wanted to mention that the 2 front alloys have started to corrode, local garage has agreed they will need replacing under warranty so am just waiting to book the car in again!

  
tcs17_tim -> RE: Tyre wear on UK Mazda 5 (7/7/2008 2:47:41 PM)

Having thought I wasnt affected by the dreaded tyre problem I parked on full lock this weekend and so had a look at the fronts to find both are worn down the threads and yet there is plenty of tread across the whole tyre except for about 1cm on the inside. My mileage is about 17500 over two years.

As I am due the second service in a few weeks I rang a couple of dealers to ask service cost and see what reaction I got to the tyre problem.  One said they were aware of tyre problems but that it was known on the rears and werent sure whether the fronts would be considered the same, implying that mazda might contribute something for the rears but unsure whether they would for fronts.  The other blamed speed hump or pot hole damage affecting the tracking; I queried this as it was identical on both but he was sure it was a tracking problem as the wheels centre themselves leaving the sterring wheel slightly off centre - which doesnt happen unless they moved the steering wheel around to hide it on the pdi!

I am tempted to take it to an alignment expert/tyre dealer to see what they diagnose before going to a mazda dealer who will instantly diagnose tracking due to speed hump/pot holes and charge me for the tyres.

Dads_Taxi -> RE: Tyre wear on UK Mazda 5 (7/9/2008 6:37:24 AM)

I know I keep repeating myself in this thread, but now we''''re at page 40 I shall assume that people don''''t plod through the whole lot, so:

Herbie - did they actually make any adjustments to your front wheel geometry? If so, did they give you any print-out of before and after adjustments?

Tim - my suggestion is to get to a reputable tyre dealer who can provide a 4-wheel laser alignment service and have all four wheels checked, making sure you get a before and after print-out to present a copy to the dealer. Keep the receipt so that when Mazda finally admit that there is a front wheel wear problem you can claim back the price of the alignment checks too. In Bolton I paid around £40, or slightly less.

Best of luck to both of you, please keep us up to date with your progress.

Dave.

Dads_Taxi -> RE: Tyre wear on UK Mazda 5 (7/9/2008 6:41:05 AM)

Sorry, I missed out a crucial point in my previous post, which is that I had all the same excuses given to me that you both have (see the last 40 pages!) and have had 4-wheel alignment checks twice, and both times the alignment was proved to be spot-on, with before and after figures to show it.

Dave.

GSX600FMAN -> RE: Tyre wear on UK Mazda 5 (7/13/2008 3:32:35 AM)

Hi all! We are awaiting delivery of a brand new Mazda 5, Sport 2.0 Petrol, manual in the UK.
Douglas h, Maz05da, Charlotteneddiesdad, Minty & all others the metal block on the rear support is a Dynamic Damper, I don''''t know exactly how it works on this car but in tall buildings it is a large suspended weight there to counter movement & sway brought about by wind & earthquakes. I assume it offers resistance to road conditions for this car.
I have assumed that near enough all the tyre wear ''symptoms'' are on cars fitted with the 17" wheels. Also that they are not coming into contact with the car trim as the wear seems to be a very narrow section on the inner part of the tyres.
Does anyone have this wear problem on 15" or 16" wheels? If not the way I see it is that Mazda made a mistake about 17" and should recall & fit 16".
When I get my car in less than 2 weeks I will monitor all 4 tyres for wear by recording:-wheel location (N/S, O/S front & rear) depth, mileage & date on about 4, or maybe 5, points across the road contact patch. If I see any significant wear before 12000 I will be back at the garage for a full alignment (to eliminate that ''excuse''). After that I will want 16" wheels & tyres fitted & monitor again. I cannot go straight to 15" wheels as the brake disc are a different size (15" = 278 & 280mm compared to 16" = 300 & 302mm)
The bad geometry setting for 17" may account for the noise, bumps, knocks and fuel consumption some have mentioned as energy is used dragging (scuffing) the tyres.
Does anyone have a copy of the actual TSB for the rear tyre wear problem?
I think the Mazda marketing people just ''lobbed'' a set of 17" wheels on the car to match the ''trend'' of large wheels without knowing about the effect of suspension & steering geometry changes needed.
I have found in the past on previous cars that the 205/55 was a much bumpier ride than the 195/65.
I eagerly await my new car.

italian36 -> RE: Tyre wear on UK Mazda 5 (9/17/2008 8:50:21 AM)

my mazda 5 Furano 2.0 reg 07 has bad front tyre wear ..i ve took it to the dealer  the vin number was in the list they have so had the measurements done, all within tolerance.

its 5 weeks now and still no reply from Mazda how long does this take ?  also its goe from warranty claim to good will from regional manager in this time ?     

Dads_Taxi -> RE: Tyre wear on UK Mazda 5 (9/17/2008 12:21:27 PM)

I think it was about 5 weeks I had to wait until I got a written reply from Mazda UK. I assume you have written to them yourself, not left it to the dealer?

Have you tried phoning Mazda UK? I found it amusing to be told by their customer services department that they hadn''t heard of this problem before!

Since Mazda will not admit to a problem with front tyre wear, they will not agree to front tyres being replaced under warranty, I think everyone here has had any financial contribution to replacement front tyres as a "goodwill gesture" (please correct me if I''m wrong guys).

I''m pleased to read that your measurements were, like mine, within tolerance. I wonder when Mazda will collate all these problems and begin to admit that there IS a problem - well, probably when all our warranties have expired.

I wish you luck, let us know what happens please.

Dave

italian36 -> RE: Tyre wear on UK Mazda 5 (9/18/2008 1:49:09 AM)

dave

i did it other way round - spoke to mazda first who would not accept an letter before i spoke to my supplying dealer local garage in Staffs. To be fair they took measurements and said within tolerance, and have since sent additional info to Mazda.
should i have made an official complaint then ?   

Dads_Taxi -> RE: Tyre wear on UK Mazda 5 (9/18/2008 12:17:48 PM)

I would think you have done the right thing - making Mazda UK aware of the problem yourself should spur the dealer on to doing something on your behalf, if only so the dealer stays in Mazda UK''s good books!

I hope you hear something positive soon.

How many miles have the tyres done? I reckon Mazda UK are assuming normal wear for front tyres to be around 18,000 and contribute as a proportion of that (so for example if your tyres are wrecked at 9,000 they might contribute 50% of the replacement price)

Dave.

AD4M -> RE: Tyre wear on UK Mazda 5 (9/19/2008 2:40:02 AM)

I''m having all 4 tyres replace this Tuesday after 13000 miles on my 07 Mazda 5 Sport petrol, Mazda are contributing 50% towards the fronts and 70 % for the rears but still left me with a bill for £238. They have said they now have a fix for this issue, so; fingers crossed this is the last time I have to deal with it

  

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