RE: Tyre wear on UK Mazda 5
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RE: Tyre wear on UK Mazda 5 - 3/17/2008 2:48:28 PM
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JOQS
Posts: 4
Joined: 10/1/2007
Status: offline
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Had the tyre wear check in the first week of November 07
went to the dealer today, March 17th
I was told that they are still waiting on the feedback from mazda uk for the results
Four months on.
What the xxxx
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RE: Tyre wear on UK Mazda 5 - 3/18/2008 4:44:39 AM
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earlsj
Posts: 3
Joined: 7/8/2007
Status: offline
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Had my alignment done at ~ 3k miles and my first service at 6.5k miles. Tyres on the front were past the treadwear markers on the outside edge and worn on the inside edge.
The service manager attempted to fob me off with under inflated tyres but after i had requested he go fourth and multiply he soon backed down and took piccies of the tyres to send to Mazda.
I have today (3 weeks later) recieved 50% back for the cost of the x2 replacement michelin tyres (£140 refund). Don't let the dealer get away with it...........
Still annoyed though at getting a £645 bill (including tyres prior to refund) for a first service!!!!
< Message edited by earlsj -- 3/18/2008 4:45:24 AM >
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RE: Tyre wear on UK Mazda 5 - 3/18/2008 10:28:17 AM
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CharlottenEddiesdad
Posts: 138
Joined: 8/23/2006
From: Aylesby UK
Status: offline
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Hi chaps, I have just had my car back to the dealer......... for a service... Tyres all wearing evenly.
No problems
Can I suggest that you do two things;
1. Talk with the senior service manager or dealer principal or General manager of the dealership. Discuss the issue with them.
2. Ring/email jon smith. at MMUK details in this thread.
Be persistent but polite.
Good luck
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RE: Tyre wear on UK Mazda 5 - 3/27/2008 10:53:33 AM
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Maz05da
Posts: 27
Joined: 10/19/2006
Status: offline
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Well hello fellow 5 owners its been along time since I've been on here!! Just came on to check how everyones tyres are going on since the alignment has been done!!!
Well mine was going fine untila about 2k ago I noticed slight wear on the out side edges, but now another 1k down the road and yes they are completely bald AGAIN!!!!!!!!
taken it back to the dealer as it due for its 25k service and they are going to have a look at it!!!
Im not very happy cos yet again it will be another set of tyres on mine yes it will be the FOURTH SET at 25k.
Its great to see that all your cars are ok I just wish mine wasnt still eating the front tyres after the change.
would be grate full to hear from anyone still having any problems with theirs as i say its only the fronts on the outside edge now !!!
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RE: Tyre wear on UK Mazda 5 - 3/28/2008 10:52:35 AM
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davmal735
Posts: 39
Joined: 3/9/2007
Status: offline
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Sorry to hear you are still suffering this tyre wear curse. I'm afraid my input is more supportive than useful though, we do so few miles now that we can't get anything meaningful in the way of data, but the current tyres (Hankook Ventus xl) seem to be wearing quite well.
What tyres have you been using, out of interest?
Dave
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RE: Tyre wear on UK Mazda 5 - 4/8/2008 8:57:10 AM
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Maz05da
Posts: 27
Joined: 10/19/2006
Status: offline
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Just got back from the dealers and apparently its due to my tracking being out of sink (as my hubby clipped the kerb with it a while ago!! )
so they wont do anything. I have the dunlop tyres on it but still not happy!!!!
Have another problem with it now! whilst i was checking the tyres on the car I noticed a blip in the alloy on my back wheel, looked like a little bubble so checked the rest of them and in the centre of the alloy where the mazda logoed cap is the silver is bubbling up and starting to come away!!! Pointed this out to the dealer and they have agreed to change the alloys for me as they said it must be a manufacturing fault. So just want you to check all of your alloys for slight little blips on them. Maybe its just mine i dont know but i think i have the bad batch of the 5 hahahah
I have photos of the alloys with the blips on but cant up load them(email me i will send you the photos) so check out your alloys Madza are puting a complete new set of alloys on for me FREE WOOOHOOOO SOMETHING FOR FREE
< Message edited by Maz05da -- 4/11/2008 8:55:52 AM >
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RE: Tyre wear on UK Mazda 5 - 4/20/2008 11:17:10 AM
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JOQS
Posts: 4
Joined: 10/1/2007
Status: offline
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Hiya Maz05da
Which dealership did u go to?
I have bubbles on my 5`s alloys too
Im still waiting for the results from Wolverhampton Mazda from the tyre wear check that was carried out in Nov 07.
thanx
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RE: Tyre wear on UK Mazda 5 - 4/22/2008 1:13:28 AM
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Maz05da
Posts: 27
Joined: 10/19/2006
Status: offline
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Hello I went to my local dealership which is in grimsby. Although they still saying its a tracking problem with my tyres which im not happy about.
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RE: Tyre wear on UK Mazda 5 - 5/12/2008 3:23:17 AM
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colinread
Posts: 4
Joined: 5/12/2008
Status: offline
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Found this site on a google search, great came up on first page near the top !!!
As you can guess im another customer with the dreaded tyre problem!
Made contact with my local Mazda dealer ( my car is a lease car came from dealer up north somewhere ) on tuesday, pictures taken and tyres measurements taken. 12,000 miles and they agree that wheel alignement is a problem but they were told it was cars older than 2007. Mine was made in january 2007 !!
I was told that it would be 48 hrs + before MMUK would be in contact. Checked car on Friday evening noticed cord showing on one of the tyres. Phoned in on monday morning and the dealer was still waiting for response from MMUK.
I asked to speak with the dealers customer reslutions manager and he phoned me back within 15 min. Not good news .
Front tyres ::: will not be covered under warantee ( alignement ) unless the alignement is still set correctly and has not been knocked out !
Rear tyres ::: these will be covered but they will only contribute 50% of the cost !
So new Goodyear tyres set of 4 £405.39.
I spoke with my lease company they told me to speak with MMUK and ask them to sort out, now the car is going to be picked up by Mazda assisance and a hire car delivered which is covered for 2 days. If my complaint has not been answer by MMUK then the dealer has to request for the hire car to be extended untill MMUK have responded.
Conclusion.. I cant belive the red tape and cost involved in this !
I will repost soon.
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RE: Tyre wear on UK Mazda 5 - 5/12/2008 4:28:53 PM
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Dads_Taxi
Posts: 122
Joined: 2/4/2007
From: Cheadle, Cheshire
Status: offline
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Colin, are your worn tyres Dunlops?
I'm now convinced that all my problems were due to the Dunlop tyres. I had a full 4-wheel alignment check when the front tyres were wrecked (at 12K like yours) and again when the rear tyres were wrecked (at 25,000) and both alignment checks proved the wheel alignment was spot on. Changing the tyres to Bridgestones seems to have stopped the uneven wear without moving the wheel alignment at all.
My advice would be to get the 4-wheel alignment check carried out yourself, making sure you get "before" and "after" printouts, and if the alignment is within spec get the dealer to admit that the supplied tyres were faulty. There's enough cases already so they know exactly what's going on. Oh and once they admit to the fault, claim back the price of the alignment checks too (something I forgot to do - Doh!)
Oh, I've just re-read your post - I think your car may already be out of your hands. Sorry to have suggested something you can't do! Anyway, I'm betting your front wheels will prove to be in spec, as mine were, and Mazda did contribute 41% towards my front tyres at 12,000 miles as a result. My thoughts were that 59% wear on front tyres at 12K was just about right, so I was quite happy with their decision.
Right, I'll stop rambling on. Let us know how you get on.
Dave.
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