RE: Tyre wear on UK Mazda 5

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RE: Tyre wear on UK Mazda 5

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RE: Tyre wear on UK Mazda 5 - 9/27/2007 11:18:43 AM

jazz

Posts: 2
Joined: 9/24/2007
Status: offline

OK back from my local Mazda dealer.

They replaced all 4 tyres due to wearing inner edges. Pirelli's. ( they used these codes for the fault and fix A0710A SC99 DC99 OP XXC037R5).
Then carried out the 4 wheel alignment with adjustments (using these codes A0710A SC99 DC99 OP XXC037R2).
Only the cost of the tyres were split between Mazda and myself (66% Mazda and 34% me) and this was done at cost price. I paid £56.68. The alignment and adjustments was all warrenty. They assured me that what they have done will fix the problem and that I won't need to go back!

(in reply to davmal735)

Post #: 311

RE: Tyre wear on UK Mazda 5 - 9/28/2007 11:42:11 AM

sparkyg

Posts: 3
Joined: 9/27/2007
Status: offline

hi all
did anyone else get the great letter from mazda saying what the problems with the tyre wear are.

what concerns me is the point that states tyre construction had a point to do with it, so does that mean that the tyres are faulty have spoken to mazda and asked if my car was safe to drive as it still has the origonal tyres on it.

it also states that , measures have been taken to resolve this issue by reducing the tolerances in which the rear suspension operates and by the introduction of a different tyre construction in production.

this would then make me think that there is a problem with the tyres.

have brought this up with mazda and i have to wait till monday for a reply to wether my car is safe to drive or not.

no car for me at the weekend

will keep yous posted

(in reply to jazz)

Post #: 312

RE: Tyre wear on UK Mazda 5 - 9/28/2007 4:49:25 PM

virgin1

Posts: 4969
Joined: 3/15/2007
Status: offline

^ ^ ^ "Yous."

Yous sounds like your from NorthEast United States? My brother-in-law says that w/o even thinking....

_____________________________

"There is no tool you can buy that will replace experience." - Josh Mills, C.K.DeLuxe

(in reply to sparkyg)

Post #: 313

RE: Tyre wear on UK Mazda 5 - 9/29/2007 3:36:38 AM

davmal735

Posts: 41
Joined: 3/9/2007
Status: offline

Hi,
haven't seen this letter, any chance of making it public? I could do with cheering up.

Dave

(in reply to sparkyg)

Post #: 314

RE: Tyre wear on UK Mazda 5 - 10/1/2007 6:45:19 AM

JOQS

Posts: 5
Joined: 10/1/2007
Status: offline

Hi
Owner of a 5 sport since October 05, to date have 11100 miles on clock
I got the tyre wear recall letter from Mazda on 28-9-07
I rang Wolverhampton Mazda to arrange the check up of the tyres, i was asked if i had any wear i told the service guy on the phone that i have wear on all four inside edges he said that was unusual as if that really was the first he had heard of tyre wear.I was told that the car had to be in the garage all day- how long does it take to check four tyres?
Joq

(in reply to davmal735)

Post #: 315

RE: Tyre wear on UK Mazda 5 - 10/1/2007 10:00:32 AM

davmal735

Posts: 41
Joined: 3/9/2007
Status: offline

Have you seen "Men In Black", with the neuralizer device that erases your short term memory? Think about it, Lowell and Cuningham had to get the idea from somewhere.

Dave

(in reply to JOQS)

Post #: 316

RE: Tyre wear on UK Mazda 5 - 10/2/2007 3:52:01 PM

bigiainw

Posts: 16
Joined: 3/24/2007
From: Central Scotland
Status: offline

Hi again folks,

Finally got my rear tyres replaced last week, 70% mazda 30% me, £65, which at 20000 miles seemed reasonable-ish. The dealer had to have the car overnight as my NSR shocker was leaking and they didn't have a replacement in stock- thats both of the rear shockers replaced at 20000 miles! Anyhow, had a good look around he car on return and was horrified that the tyres appeared soft, new valves had not been fitted, despite appearing on the invoice and that the rear suspension appeared to be untouched- no sign of any adjustment or indeed even a spanner being applied anywhere. Further investigation revealed that my fronts that were replaced at 10000 due to inner edge wear are on the way out again, despite an alleged 4 wheel alignment check, not on the invoice but definately carried out..... Checked out the tyre pressures later and they were at 29psi on the two new tyres on the rear!

Quick call to the now rather exasperated service manager later and the car is due back in later this week. I'm sick of this game now- once the tyres are sorted out I think it's time to cut my loses and move on. It's a shame because I love driving the car, it handles everything I throw at it with aplomb, but I really can't stand it not being right and spending so much time in the dealer with faults that should never have existed in the first place.

I'm scunnered!

< Message edited by bigiainw -- 10/2/2007 3:56:35 PM >

(in reply to davmal735)

Post #: 317

RE: Tyre wear on UK Mazda 5 - 10/3/2007 2:53:35 PM

kevmitch

Posts: 1
Joined: 10/3/2007
Status: offline

I too have the same problems with my tyre wear on my Mazda 5 Sport. It is an 06 (56 plate) model 2.0litre diesel Sport 143bhp model, and i have just started the process of trying to find out the problems, and how to get them resolved.

If anyone has any names, and contact numbers they can help me with to try to get to the bottom of this it would be hugely appreciated.
I have been told to get a 4-wheel alignment done, which was carried out today, and came back as all being fine.
The tyres were measured for depth and were noted as 0mm inside - 4mm centre - 0mm outside on both front tyres, and rears were at 7mm across the tread.

I am in desperate need of new tyres on the front, but dont know what is causing this, and need help asi feel i am getting the brush off from the dealer.

HELP!!!

(in reply to bigiainw)

Post #: 318

RE: Tyre wear on UK Mazda 5 - 10/4/2007 1:44:38 AM

davmal735

Posts: 41
Joined: 3/9/2007
Status: offline

Hi,
I was given this as a contact within Mazda UK Customer Services (Complaints to you and me).

smith, john

jsmit721@mazdaeurope.com
There is also a contact telephone number on mazda UK web site.
Don't hold your breath for a reply, their response times are variable. My advice would be to contact different "local" dealers and get the Service Managers advice. In my experience the dealerships can have differing levels of commitment, you are not stuck to the supplying dealership for warranty claims.

Good luck

Dave

smith, john [Edit]

jsmit721@mazdaeurope.com

(in reply to kevmitch)

Post #: 319

RE: Tyre wear on UK Mazda 5 - 10/4/2007 1:31:16 PM

Dads_Taxi

Posts: 146
Joined: 2/4/2007
From: Cheadle, Cheshire
Status: offline

Kev, there is no problem with front tyre wear - it's all in your imagination.

Repeat this several hundred times, and you too could be as brainwashed as me.

Jon Smith's number is : 01322 622 656, expect voice-mail.

Then expect denial of any front tyre wear! The best line on this forum for months was Dave's comparison to Men in Black's neuralizer last Monday. I know just what he means.

Kev, best of luck, PLEASE let us know how you get on.

(another) Dave

_____________________________

Mazda 5 2.0D Sport-Nav 2006
Phantom Blue

(in reply to kevmitch)

Post #: 320