RE: Tyre wear on UK Mazda 5
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RE: Tyre wear on UK Mazda 5 - 9/3/2007 2:57:24 PM
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Dads_Taxi
Posts: 151
Joined: 2/4/2007
From: Cheadle, Cheshire
Status: offline
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Hi all, I posted this back in April, but I think it may be worth repeating for any newcomers, and it may nudge Watchdog into actually looking into our case if they get several similar hits. I think the best approach would be to emphasise the safety aspects of our tyre wear. Anyway, here's another BBC repeat!!:
I have approached a colleague who works regularly on the BBC Watchdog TV programme, who has spoken to the programme Editor. The Editor's advice is that for a topic to be picked up by a researcher, enough complaints of a similar nature need to be received either by e-mail, phone or via the programme's website. I think if we can all contact them by some method, it is possible that we may get them to take up our cause. Having recently seen two Mazda 5 Sports in car-parks with front tyres which were, frankly, lethal, it is my opinion that as well as those of us who are aware of the problem and are fighting to get Mazda to take notice, there could be many more drivers blissfully unaware of the danger they are in or the points they are likely to get on their licence.
If we can convince BBC Watchdog to promote this issue, it has to be to all our advantages.
The on-line form to complete is here:
http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_transport.shtml
The phone number is: 020 8535 1000 (but as a BBC employee, in my experience that will be voice-mail!)
And regular e-mail address is watchdog@bbc.co.uk.
Let's all take 5 minutes to bombard them with complaints.
Dave.
_____________________________
Mazda 5 2.0D Sport-Nav 2006
Phantom Blue
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RE: Tyre wear on UK Mazda 5 - 9/3/2007 11:48:24 PM
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CharlottenEddiesdad
Posts: 138
Joined: 8/23/2006
From: Aylesby UK
Status: offline
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Been there done that. I first contacted MMUK in Feb 2006.
Contacted Watchdog last year. Heard nothing since. I am not sure it is glam enough for a TV show????
MMUK and my dealer have funded 3 sets of tyres now.
They claim that the last set was paired with a revised camber set up.
However, they still blame the Sport's 17" and the 'Sport' setup of the car!!!! Oh they still blame Dunlop.
I have been in touch with Dunlop Goodyear, who pour scorn at such a statement and pour water on MMUK's claim that Dunlop have revised the tyre make up.
Until there has either been an accident that can be apportioned to the fault, or someone manages to succeed in taking court action.
Nothing will be done, it will be down to the quality of the dealership you use.
Heaven help people who bought from large corporate dealerships. They have no chance!
< Message edited by CharlottenEddiesdad -- 9/3/2007 11:52:23 PM >
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RE: Tyre wear on UK Mazda 5 - 9/8/2007 11:00:41 AM
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LuS1fer
Posts: 8
Joined: 8/21/2007
Status: offline
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The only thing I can add so far as the front tyres on the Sport are concerned is that setting aggressive front negative camber is a trick used on sports cars. The Corvette C5 Z06 for example will always wear the inside of the front tyres first as in corners, as the car leans, the car will push more onto the full width of the tread. I'm beginning to wonder if Mazda set these cars up as the sporty option to win a few group tests (which worked) and now realise it was too aggressive.
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RE: Tyre wear on UK Mazda 5 - 9/8/2007 12:55:51 PM
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davmal735
Posts: 41
Joined: 3/9/2007
Status: offline
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That was my initial thought when I first saw the horrendous wear of the inside sipes, however an independent laser alignment check showed less than 30' of negative camber. At the time I was running at Mazda set pressures and a little experimentation showed that a few extra pounds slowed the relentless progress towards the webbing layer. I have now contacted the dealer again reference replacement tyres as the car was going in for a blown rear, nearside shock. The upshot is that at 11000 ish miles there is an average tread depth of 4mm (though the term average is of course a smoke screen to disguise the total loss of the inside edges). The starting tread on SP2050 tyres is 8.3mm, so I look forward to seeing what the Mazda contribution will be. I have opted for Hankook Ventus tyres, having run Hankooks on all of my other cars (including a Hyundai Trajet 1800 kg kerbweight, which I now very much regret trading in for this tyre eater) and found them to be a faultless replacement for Michelin Pilots and XT2s in the past, and at half the cost!
Will let you know what I am given towards new tyres, the Hankooks are £90 each, fitted at my usual tyre fitters. I am not expecting great things from Mazda UK, but my local dealer has been very good in all respects so far.
As a small cosolation to the tyre wear of the front inside edges, have other people noticed that when the edges dissappear, the driving quality improves as the awful tramlining and skittishness are reduced!
Regards,
Dave.
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RE: Tyre wear on UK Mazda 5 - 9/9/2007 1:32:08 AM
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LuS1fer
Posts: 8
Joined: 8/21/2007
Status: offline
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I've fitted Conti Sports. Since the rear camber was done, the car feels less "planted". In any event, after 22000 miles, Mazda have offered me 70% of the cost of the rear Contis which seems fair - plus the full cost of the alignment.
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RE: Tyre wear on UK Mazda 5 - 9/16/2007 2:24:58 PM
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May Contain Nuts
Posts: 7
Joined: 9/16/2007
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hi all mazda 5 owners,
I have found this site by mistake and can't believe how big this problem seems to be, i purchased my used (5 month old)mazda 5 sport nav at the end of June with 3000 miles on the clock, it now has 9500 miles on the clock and i have noticed over the last month that the tyres(mainly the front) are wearing on the outside edge, i spoke to the service manager at the dealership and was told that they were aware of the problem and have a fix which they will look into when the car goes in for another problem that they can't find a fix for at the moment and wondered if anybody has the same problem.
When i reverse into or drive out of parking spaces at low speeds and on a nearly or full lock i get a terrible droaning noise from the steeing which has been happening for approx 4 weeks and is getting more frequent.
I am also waiting for a replacement sat nav because the one installed can only be turned from day/night sceeen manually, the auto does not work, i know that this may sound a little petty but i do a lot of night driving and the screen is to bright on day mode at night. and the dealership made it worse because when when i found this problem i took it into the dealer , explained the problem to the service dept who tried to fob me off by saying that this model does not do this.(the dealership can not give me a date for when this will be changed because it will be an exchange unit and Mazda UK do not have one to exchange at the moment)
The car has also had one of its rear shocks changed at 8000 miles because it leaked all of its oil over my drive and was banging at every little bump in the road(this took two weeks to get done because the dealership could not change the shock under warrenty until they had the go ahead from Mazda Uk even though it was problem was obvious)
I have put three complaints to Mazda UK the 1st in June and so far all i have had back from them is a standard letter thanking me for my communication and that they would be back once thay have looked into the problem, I AM STILL WAITING.
I am sorry if i sound like i am moaning but i love the car, it looks good, drives lovely and is purfect for my needs, but Mazdas customer services leaves a lot to be desired, i can't wait for all of the problems to be sorted out because i am seriously thinking of selling it and buying a VW Touran which was the other car i was considering when i started looking (i should have stuck with my head and not my heart)
Dean
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RE: Tyre wear on UK Mazda 5 - 9/17/2007 1:49:33 AM
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davmal735
Posts: 41
Joined: 3/9/2007
Status: offline
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Hi,
and welcome to the club! The tyre wear issue seems to have so many different dealer/mazda uk stories surrounding it that it is difficult to know what is true. My wife has a diesel sport with the front tyres initially wearing on the inner shoulders (quite heavily). I upped the tyre pressure and the wear slowed, it now has around 11000 on the clock, but the outer shoulders are starting to go, and has gone in this morning for two new fronts (Hankook Ventus). The steering noise is also an issue on ours, it sounds quite like a hydraulics issue, a sound like that is not uncommon on articulated arm cranes when in use, and is a sort of resonance. I will bring this up when it goes in for its annual service from the supplying garage. Interested to hear what you said about the rear shock, ours blew (rear nearside) recently, but the dealer could not have been faulted for his efficiency, as soon as I reported the problem every base was covered within a couple of hours, that is the new shock ordered for next day delivery (and was there by next day) and the courtesy car arranged with a contingency plan should the spares not arrive. I am having my warranty concerns dealt with by a different dealer from the supplier, simply because I have found that different dealerships seem to have varying levels of customer care, find a good one and it is OK, guess you have to shop around.
Dave
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RE: Tyre wear on UK Mazda 5 - 9/17/2007 8:46:05 AM
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CharlottenEddiesdad
Posts: 138
Joined: 8/23/2006
From: Aylesby UK
Status: offline
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Greetings Dean, welcome to the gang!
You have a right to moan and if you read the sorry tales in this and other threads, you will soon find. If you don't moan and complain and keep complaining, MMUK will merrily ignore you.
If you are lucky you will have a good dealer who will support you, but even then it is worth persuing every gripe to the nth degree to get full satisfaction......
Which is of course what we all want.
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RE: Tyre wear on UK Mazda 5 - 9/17/2007 12:46:01 PM
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Dads_Taxi
Posts: 151
Joined: 2/4/2007
From: Cheadle, Cheshire
Status: offline
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Hi Dean, welcome to our (un)Merry Gang!
I think it's worthy of a seperate thread, but it's a good point you make that the Sat-Nav does not switch from Day to Night when it's set to Auto. Mine doesn't either ***
(edit)*** Next morning I tried Auto mode again - I apologise, it DOES work on my car, it just makes the map un-readable if the lights are on due to rain/poor visibility, so I decided against it.
However, it's not really needed. Had a good play with mine recently and sorted it out to my satisfaction:
Select Day mode from the User Settings, then exit the menus (return, return.....) and go back to map.
With side-lights off, press and hold the "Voice/Display" button on the remote control (very bottom button) until a menu appears.
Select "Adj" (for, obviously, Adjust)
Two sliders appear for Brightness and Contrast - up/down selects which slider you adjust, left/right adjusts the brightness or contrast up and down. Set the brightness and contrast to your satisfaction.
Then switch on the side-lights.... a different set of Brighness and Contrast sliders appear. Adjust these to suit darker conditions.
Then either return to exit or it just vanishes after a few seconds, and it cleverly remembers the two different brighness/contrast settings for lights on and lights off state.
I was so pleased when I worked this out, as on rainy days I was putting my lights on and the screen was going so dark I couldn't read it, and the camera was useless with the lights on.
Hope this helps you.
I'm afraid the problems with the tyre wear and groaning steering are just too sensitive a subject for me at the moment!!!! I wish I could use a time machine and cancel the order for my car!
Dave.
< Message edited by Dads_Taxi -- 9/18/2007 12:58:51 AM >
_____________________________
Mazda 5 2.0D Sport-Nav 2006
Phantom Blue
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RE: Tyre wear on UK Mazda 5 - 9/17/2007 6:54:15 PM
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kmnear
Posts: 1
Joined: 9/17/2007
Status: offline
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Hello, Well I'm from the USA and live in Ohio outside off the "tire capitol" Akron/Canton. I have a Mazda5 Touring with 25,000mi on the clock. At 15,000mi the tires were showing very bad wear on the insides. @20k they were totally gone and went to the dealer here for an alignment and to all our surprise they were in spec. I then took it to an independant front end shop 500 mi later and they agreed that the vehicle was in spec. But they didn't like the -2 degree camber in the rear and said it shouldn't be that much but there was no camber adjustment in the rear. The dealer as per usual they didn't know a thing about the inside tire wear issue. I had been reading the UK postings and knew I had a problem. I'm at 25k and am now in the process of getting new tires. I am dealing with the dealer who is dealing with a Japanese bloke who is suspose to get back to me with what ever. I have heard all the same responses from the dealer that you all have stated. Faulty/Bad tires, soft tire compound, wheel alignment, tire belt and chasis miss match problem ect. All talk and no action from what I have read on these forums. Tomorrow I go to meet with the Service Mangager here in Wooster Ohio at Park Mazda and he is going to get some pictures and push them to the Japanese tech rep. So we will see. Here the 5 comes with 17'alloy wheels and are equiped with Toyo Proxes A18 size 205/50/17. Also as I look at the rear of the vehicle you can see that the rear tires are riding on the inside, basically to much negative camber. I'm not crazy either cause everyone in the shop where I work sees it too. Well hopefully between you there in the uk and we here in N. America can get the Mazda Corp to do something definite about this. A problem here in the US is that there arent alot of the 5's sold. So I don't know how loud we can squeek to get any grease. Thanks for your ears.
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