Mazda6 serpentine pully
#4
Mazda and the shop we had the repair done both refused to cover the repair of the third as it was approximately 2 weeks past the date of the purchase of the original pully.
I had the pleasure of speaking to customer relations about this and they asked if we would tow the vehicle to the dealership at which point we replied it was the dealership that directed is to tow it to the shop where the repair was done.
Unfortunate because I still enjoy driving the car even with 346k Km's on it.
If has gotten full synthetic since I purchased it 8 years ago I just need to reattach the head liner along the back over the window lol.
#5
I'll see if I can attach a picture when the weather is a little more conducive.
It's the pully attached to the side of the block that operates the serpentine belt.
It's the pully attached to the side of the block that operates the serpentine belt.
#7
'it's their installation', 'no its their part that's held on by a 3mm screw'.
Some of the most disappointing customer service I have ever had the unfortunate pleasure of witnessing.
I have been searching for a new vehicle and can say that this has changed my perspective on my future purchase.
Thread
Thread Starter
Forum
Replies
Last Post